def post_response(self,arg):
arg = eval(arg)
res = Document('Ticket Response Detail')
res.response = arg['response']
res.response_by = arg['response_by']
res.response_date = nowdate();
res.parent = arg['parent']
res.parenttype = 'Ticket'
res.parentfield = 'ticket_response_details'
res.save(1)
if self.doc.senders_email and self.doc.allocated_to:
email = []
email.append(self.doc.senders_email)
email.append(self.doc.allocated_to)
sendmail(email,'*****@*****.**',subject = 'Response to Ticket:%s, %s' % (self.doc.name,self.doc.subject) or '',parts = [['text/html',self.get_response_summary(arg['response_by'],arg['response']) or '']])
if not self.doc.allocated_to:
msgprint('Please enter valid assignee_email')
raise Exception
def set_values(access_token,refresh_token,user_name):
#webnotes.errprint("in the set_values")
pr = Document('Profile',user_name)
pr.response = access_token
pr.refresh_token=refresh_token
pr.save()