def _get_users(self, sessionKey, query_params):
logger.debug("START _get_users()")
users = AlertManagerUsers(sessionKey=sessionKey)
user_list = users.getUserList()
logger.debug("user_list: %s " % json.dumps(user_list))
return self.response(user_list, httplib.OK)
def _get_users(self, sessionKey, query_params):
logger.debug("START _get_users()")
users = AlertManagerUsers(sessionKey=sessionKey)
user_list = users.getUserList()
logger.debug("user_list: %s " % json.dumps(user_list))
return self.response(user_list, httplib.OK)
def get_users(self, **kwargs):
logger.info("Get users")
user = cherrypy.session['user']['name']
sessionKey = cherrypy.session.get('sessionKey')
users = AlertManagerUsers(sessionKey=sessionKey)
user_list = users.getUserList()
logger.debug("user_list: %s " % json.dumps(user_list))
return json.dumps(user_list)
def handleEvent(self, event, alert, incident, context):
notificationSchemeName = self.getNotificationSchemeName(alert)
notificationScheme = NotificationScheme(self.sessionKey,
notificationSchemeName)
notifications = notificationScheme.getNotifications(event)
if len(notifications) > 0:
for notification in notifications:
# Parse template
template_match = re.match("^\$(.*)\$$",
notification["template"])
if bool(template_match):
self.log.debug(
"Template (%s) references to a field name, starting to parse"
% notification["template"])
field_name = template_match.group(1)
if "result" in context and len(
context["result"]
) > 0 and field_name in context["result"][0]:
notification["template"] = context["result"][0][
field_name]
self.log.debug(
"%s found in result. Parsed value %s as template name."
% (field_name, notification["template"]))
else:
self.log.warn(
"Field %s not found in results. Won't send a notification."
% field_name)
# Parse sender
if notification["sender"] == "default_sender":
notification["sender"] = self.default_sender
# Parse recipients
recipients = []
recipients_cc = []
recipients_bcc = []
for recipient in notification["recipients"]:
recipient_ok = True
# Parse recipient mode
if ":" in recipient:
search = re.search("(mailto|mailcc|mailbcc)\:(.+)",
recipient)
mode = search.group(1)
recipient = search.group(2)
else:
mode = "mailto"
# Parse recipient string
if recipient == "current_owner":
users = AlertManagerUsers(sessionKey=self.sessionKey)
user = users.getUser(incident["owner"])
if incident["owner"] != "unassigned" and user[
"notify_user"]:
recipient = user["email"]
else:
self.log.info(
"Can't send a notification to 'unassigned' or a user who is configured to not receive notifications. alert=%s owner=%s event=%s"
% (alert, incident["owner"], event))
recipient_ok = False
else:
# Check if recipient is a crosslink to a result field and parse
field_recipient = re.search("\$(.+)\$", recipient)
if field_recipient != None:
field_name = field_recipient.group(1)
self.log.debug(
"Should use a recipient from results. field: %s."
% field_name)
if "result" in context and len(
context["result"]
) > 0 and field_name in context["result"][0]:
recipient = context["result"][0][field_name]
self.log.debug(
"%s found in result. Parsed value %s." %
(field_name, recipient))
else:
self.log.warn(
"Field %s not found in results. Won't send a notification."
% field_name)
recipient_ok = False
if recipient_ok:
if mode == "mailto":
if isinstance(recipient, list):
recipients = recipients + recipient
else:
recipients.append(recipient)
elif mode == "mailcc":
if isinstance(recipient, list):
recipients_cc = recipients_cc + recipient
else:
recipients_cc.append(recipient)
elif mode == "mailbcc":
if isinstance(recipient, list):
recipients_bcc = recipients_bcc + recipient
else:
recipients_bcc.append(recipient)
if len(recipients) > 0 or len(recipients_cc) > 0 or len(
recipients_bcc) > 0:
self.log.info(
"Prepared notification. event=%s, alert=%s, template=%s, sender=%s, recipients=%s, recipients_cc=%s, recipients_bcc=%s"
% (event, alert, notification["template"],
notification["sender"], recipients, recipients_cc,
recipients_bcc))
self.send_notification(event, alert,
notification["template"],
notification["sender"], recipients,
recipients_cc, recipients_bcc,
context)
else:
self.log.info(
"Done parsing notifications but will stop here since no recipients are present."
)
return True
def handleEvent(self, event, alert, incident, context):
notificationSchemeName = self.getNotificationSchemeName(alert)
notificationScheme = NotificationScheme(self.sessionKey, notificationSchemeName)
notifications = notificationScheme.getNotifications(event)
if len(notifications) > 0:
for notification in notifications:
# Parse template
template_match = re.search("^\$(.+)\.(.+)\$$", notification["template"])
if template_match != None:
result_type = template_match.group(1)
field_name = template_match.group(2)
self.log.debug("Template (%s) references to a field name, starting to parse" % notification["template"] )
if result_type == 'result' and "result" in context and field_name in context["result"]:
notification["template"] = context["result"][field_name]
self.log.debug("%s found in result. Parsed value %s as template name." % (field_name, notification["template"]))
else:
self.log.warn("Field %s not found in '%s'. Won't send a notification." % (field_name, result_type))
# Parse sender
if notification["sender"] == "default_sender":
notification["sender"] = self.default_sender
# Parse recipients
recipients = []
recipients_cc = []
recipients_bcc = []
for recipient in notification["recipients"]:
recipient_ok = True
# Parse recipient mode
if ":" in recipient:
search = re.search("(mailto|mailcc|mailbcc)\:(.+)", recipient)
mode = search.group(1)
recipient = search.group(2)
else:
mode = "mailto"
# Parse recipient string
if recipient == "current_owner":
users = AlertManagerUsers(sessionKey=self.sessionKey)
user = users.getUser(incident["owner"])
if incident["owner"] != "unassigned":
recipient = user["email"]
else:
self.log.info("Can't send a notification to 'unassigned' or a user who is configured to not receive notifications. alert=%s owner=%s event=%s" % (alert, incident["owner"], event))
recipient_ok = False
else:
# Check if recipient is a crosslink to a result field and parse
field_recipient = re.search("\$(.+)\.(.+)\$", recipient)
if field_recipient != None:
result_type = field_recipient.group(1)
field_name = field_recipient.group(2)
self.log.debug("Should use a recipient from array '%s'. field: %s." % (result_type, field_name))
if result_type == 'result' and "result" in context and field_name in context["result"]:
recipient = context["result"][field_name].split(",")
self.log.debug("%s found in result. Parsed value %s." % (field_name, recipient))
else:
self.log.warn("Field %s not found in '%s'. Won't send a notification." % (field_name, result_type))
recipient_ok = False
if recipient_ok:
if mode == "mailto":
if isinstance(recipient, list):
recipients = recipients + recipient
else:
recipients.append(recipient)
elif mode == "mailcc":
if isinstance(recipient, list):
recipients_cc = recipients_cc + recipient
else:
recipients_cc.append(recipient)
elif mode == "mailbcc":
if isinstance(recipient, list):
recipients_bcc = recipients_bcc + recipient
else:
recipients_bcc.append(recipient)
if len(recipients) > 0 or len(recipients_cc) > 0 or len(recipients_bcc) > 0:
self.log.info("Prepared notification. event=%s, alert=%s, template=%s, sender=%s, recipients=%s, recipients_cc=%s, recipients_bcc=%s" % (event, alert, notification["template"], notification["sender"], recipients, recipients_cc, recipients_bcc))
self.send_notification(event, alert, notification["template"], notification["sender"], recipients, recipients_cc, recipients_bcc, context)
else:
self.log.info("Done parsing notifications but will stop here since no recipients are present.")
return True
args_stdout = "sessionKey:%s" % sessionKeyOrig + "\n"
args_stdout = args_stdout + "namespace:%s" % alert_app + "\n"
log.debug("stdout args for %s: %s" % (incident_config['alert_script'], args_stdout))
log.debug("args for %s: %s" % (incident_config['alert_script'], args))
try:
p = Popen(args, stdin=PIPE, stdout=PIPE, stderr=PIPE, shell=False)
output = p.communicate(input=args_stdout)
log.debug("Alert script run finished. RC=%s. Output: %s" % (p.returncode, output[0]))
except OSError, e:
log.debug("Alert script failed. Error: %s" % str(e))
log.info("Creating incident for job_id=%s" % job_id)
users = AlertManagerUsers(sessionKey=sessionKey)
user_list = users.getUserList()
notifier = AlertManagerNotifications(sessionKey=sessionKey)
###############################
# Incident creation starts here
#####################################################################
# BEGIN CUSTOM DEVELOPMENT SWISSCOM 2015-11-02
#
# The following code has been moved to lines 422 - 426
#
# # Create unique id
# incident_id = str(uuid.uuid4())
#
# # Get results
# Auto assign
owner = ''
status = 'new'
auto_assgined = False
if alert_config['auto_assign'] and alert_config[
'auto_assign_owner'] != 'unassigned':
entry['owner'] = alert_config['auto_assign_owner']
owner = alert_config['auto_assign_owner']
log.info("Assigning incident to %s" %
alert_config['auto_assign_owner'])
auto_assgined = True
status = 'auto_assigned'
# Send notification
users = AlertManagerUsers(sessionKey=sessionKey)
user_list = users.getUserList()
log.debug("User list: %s" % user_list)
user = {}
user_found = False
for item in user_list:
if item["name"] == alert_config['auto_assign_owner']:
user = item
user_found = True
if user_found:
log.debug("Got user settings for user %s" %
alert_config['auto_assign_owner'])
if user['notify_user'] != False or user['email'] == "":
log.info(