def AutoLogin():
# Decode the credentials
credentials = base64.b64decode(
b'YWJoaXNoZWtwYWh1amFAaG90bWFpbC5jb20=').decode(
'utf-8'), base64.b64decode(b'UElSQVRFU29mVEhFY2FyaWJiZWFu').decode(
'utf-8')
# Create session
session = requests.Session()
# Authenticate test user
session.auth = credentials
zendesk = 'https://thedottedline.zendesk.com/api/v2/tickets.json?page='
url = zendesk + '1'
response = session.get(url)
if response.status_code != 200:
# Call the error code method from errorCode.py
ErrorCodes(response.status_code)
# Sleep for 5 seconds before clearing screen
sleep(5)
clear()
else:
clear()
# Check the number of pages
DATA = response.json()
total_records = DATA['count']
# Calculate the number of pages
Total_Pages = int(total_records / 100) + 1
# If more than 1 page(100 tickets)
DataArray = [DATA] * (total_records)
RecordArray = [DATA] * Total_Pages
# Initialise counters
PageCount = 1
recordcounter = 0
# Put all the data in arrays
while recordcounter < total_records:
for records in RecordArray:
zendesk = 'https://thedottedline.zendesk.com/api/v2/tickets.json?page='
url = zendesk + str(PageCount)
response = session.get(url)
# Get all the ticket records
records = response.json()
# Get individual ticket records
for data in records['tickets']:
DataArray[recordcounter] = data
# Increment the record counter
recordcounter += 1
# Increment to next page
PageCount += 1
# display a message if no tickets were found
if total_records == 0:
print(
'this account has zero tickets. requsting tickets dislay will result in blank output'
)
# Return the collected tickets
return DataArray
def Login():
# Set counter to 0
counter = 0
# If user does not make 3 incorrect attempts continue
while counter < 3:
print('https://{DomainName}.zendesk.com')
# Get user's login details
domain = input("Please enter the domain name (without curly braces): ")
email = input("Please enter your email address: ")
password = getpass("Please enter your password: "******"Please check the data you entered."
"\nDomain Name: " + domain + "\nEmail ID: " + email +
"\nPassword: "******"\nTotal attempts remaining: " +
str(3 - counter))
else:
clear()
# Check the number of pages
DATA = response.json()
total_records = DATA['count']
# Calculate the number of pages
Total_Pages = int(total_records / 100) + 1
# If more than 1 page(100 tickets)
DataArray = [DATA] * (total_records)
RecordArray = [DATA] * Total_Pages
PageCount = 1
recordcounter = 0
# Put all the data in arrays
while recordcounter < total_records:
for records in RecordArray:
zendesk = 'https://' + domain + '.zendesk.com/api/v2/tickets.json?page='
url = zendesk + str(PageCount)
response = session.get(url)
# get all the ticket records
records = response.json()
# Get individual ticket records
for data in records['tickets']:
DataArray[recordcounter] = data
# Increment the record counter
recordcounter += 1
# Increment the to next page
PageCount += 1
# Set counter to 4 to break while loop
counter = 4
# display a message if no tickets were found
if total_records == 0:
print(
'this account has zero tickets. requsting tickets dislay will result in blank output'
)
# Return the ticket data
return DataArray
# If the user made 3 invalid attempts, close the program.
InvalidAttempts(counter)
