def get_cases(self, case_filter=''):
"""
Get all cases that match the supplied filter. If no filter is supplied, all cases will be fetched.
:param case_filter: Either Customer ID, Company ID, or Filter ID
:type case_filter: str
:return: All Cases that match the filter, If the request was completed successfully.
:rtype: str, bool
"""
results, ok = self.get(self.url, 'cases' + case_filter)
all_cases = results['_embedded']['entries']
Logging.get_logger(__name__).debug('Get Cases returned %s' %
str(results))
while results['_links']['next'] is not None:
results, ok = self.get(
self.url, results['_links']['next']['href'].split('/')[-1])
Logging.get_logger(__name__).debug('Get Cases returned %s' %
str(results))
all_cases.append(results['_embedded']['entries'])
Logging.get_logger(__name__).info('Fetched a total of %d cases.' %
len(all_cases))
marshaled_results = Marshal.desk_case(all_cases)
for case in marshaled_results:
case.customer = self.get_customer(case.customer_id)[0]
def get_cases(self, case_filter=''):
"""
Get all cases that match the supplied filter. If no filter is supplied, all cases will be fetched.
:param case_filter: Either Customer ID, Company ID, or Filter ID
:type case_filter: str
:return: All Cases that match the filter, If the request was completed successfully.
:rtype: str, bool
"""
results, ok = self.get(self.url, 'cases' + case_filter)
all_cases = results['_embedded']['entries']
Logging.get_logger(__name__).debug('Get Cases returned %s' % str(results))
while results['_links']['next'] is not None:
results, ok = self.get(self.url, results['_links']['next']['href'].split('/')[-1])
Logging.get_logger(__name__).debug('Get Cases returned %s' % str(results))
all_cases.append(results['_embedded']['entries'])
Logging.get_logger(__name__).info('Fetched a total of %d cases.' % len(all_cases))
marshaled_results = Marshal.desk_case(all_cases)
for case in marshaled_results:
case.customer = self.get_customer(case.customer_id)[0]
return marshaled_results, ok
def get_customer(self, customer_id):
"""
Get the Customer Information for a specified id
:param customer_id:
:type customer_id: int
:return: Customer Information, If the request was completed successfully.
:rtype: str, bool
"""
results, ok = self.get(self.url, 'customers/' + str(customer_id))
return Marshal.desk_customer(results), ok
def get_customer(self, customer_id):
"""
Get the Customer Information for a specified id
:param customer_id:
:type customer_id: int
:return: Customer Information, If the request was completed successfully.
:rtype: str, bool
"""
results, ok = self.get(self.url, 'customers/' + str(customer_id))
return Marshal.desk_customer(results), ok
def get_grey_leader():
try:
marshal = random.choice(marshals)
if marshal.is_greyleader():
if marshal not in usedMarshals:
return marshal
elif marshal in usedMarshals:
if usedMarshals.count(marshal) < 2:
return marshal
elif usedMarshals.count(marshal) >= 2:
return get_grey_leader()
elif not marshal.is_greyleader():
return get_grey_leader()
except RecursionError:
return Marshal("", False, False, False)
name = marshalRow[3]
HeadMarshal = False
RegularMarshal = False
GreyLeader = False
if marshalRow[0] != "":
RegularMarshal = (False, True)[bool(len(marshalRow[0]) > 0)]
if marshalRow[1] != "":
HeadMarshal = (False, True)[bool(len(marshalRow[1]) > 0)]
if marshalRow[2] != "":
GreyLeader = (False, True)[bool(len(marshalRow[2]) > 0)]
marshals.append(Marshal(name, HeadMarshal, RegularMarshal, GreyLeader))
roster = []
# Logic = 2 months (8 weeks), require GL, HM and 2 M's
# no one person should have more than two rostered
# positions in two months
#
todaysDate = next_weekday(dt.datetime.now(), 3)
for idx in range(8):
weekDate = todaysDate + dt.timedelta(weeks=idx)
weekDate = weekDate.strftime("%Y-%m-%d")
week = idx + 1
