Exemple #1
0
    def save(self, *args, **kwargs):
        "Set Resolution if selected"
        instance = super(TicketRecordForm, self).save(*args, **kwargs)
        ticket = self.ticket
        if 'resolution' in self.cleaned_data and self.cleaned_data['resolution']:
            ticket.resolution = self.cleaned_data['body']
            ticket.save()

        # Send update if notify clicked
        if 'notify' in self.cleaned_data and self.cleaned_data['notify'] and ticket.caller:
            toaddr = ticket.caller.get_email()
            if ticket.message or toaddr:
                reply = Message()
                reply.author = instance.sender
                reply.body = instance.body
                reply.auto_notify = False
                if ticket.message:
                    reply.stream = ticket.message.stream
                    reply.reply_to = ticket.message
                else:
                    reply.stream = ticket.queue.message_stream if ticket.queue else None
                    reply.title = "[#{0!s}] {1!s}".format(ticket.reference, ticket.name)
                reply.save()
                if not ticket.message:
                    ticket.message = reply
                reply.recipients.add(ticket.caller)
                email = EmailMessage(reply)
                email.send_email()

        return instance
Exemple #2
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    def save(self, *args, **kwargs):
        "Set Resolution if selected"
        instance = super(TicketRecordForm, self).save(*args, **kwargs)
        ticket = self.ticket
        if 'resolution' in self.cleaned_data and self.cleaned_data[
                'resolution']:
            ticket.resolution = self.cleaned_data['body']
            ticket.save()

        # Send update if notify clicked
        if 'notify' in self.cleaned_data and self.cleaned_data[
                'notify'] and ticket.caller:
            toaddr = ticket.caller.get_email()
            if ticket.message or toaddr:
                reply = Message()
                reply.author = instance.sender
                reply.body = instance.body
                reply.auto_notify = False
                if ticket.message:
                    reply.stream = ticket.message.stream
                    reply.reply_to = ticket.message
                else:
                    reply.stream = ticket.queue.message_stream if ticket.queue else None
                    reply.title = "[#{0!s}] {1!s}".format(
                        ticket.reference, ticket.name)
                reply.save()
                if not ticket.message:
                    ticket.message = reply
                reply.recipients.add(ticket.caller)
                email = EmailMessage(reply)
                email.send_email()

        return instance
Exemple #3
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    def process_msg(self, msg, attrs, attachments):
        """Save message, Cap!"""
        from anaf.messaging.models import Message

        try:
            conf = ModuleSetting.get_for_module("anaf.messaging", "default_contact_type")[0]
            default_contact_type = ContactType.objects.get(pk=long(conf.value))
        except:
            default_contact_type = None

        email_author, created = Contact.get_or_create_by_email(
            attrs.author_email, attrs.author_name, default_contact_type
        )
        if created:
            email_author.copy_permissions(self.stream)

        # check if the message is already retrieved
        existing = Message.objects.filter(
            stream=self.stream, title=attrs.subject, author=email_author, body=attrs.body
        ).exists()
        if not existing:
            message = None
            if attrs.subject[:3] == "Re:":
                # process replies
                if attrs.subject[:4] == "Re: ":
                    original_subject = attrs.subject[4:]
                else:
                    original_subject = attrs.subject[3:]

                try:
                    query = (
                        Q(reply_to__isnull=True)
                        & Q(recipients=email_author)
                        & (Q(title=original_subject) | Q(title=attrs.subject))
                    )
                    original = Message.objects.filter(query).order_by("-date_created")[:1][0]
                    message = Message(
                        title=attrs.subject, body=attrs.body, author=email_author, stream=self.stream, reply_to=original
                    )
                    if attrs.email_date:
                        message.date_created = attrs.email_date

                    message.save()
                    message.copy_permissions(original)
                    original.read_by.clear()
                except IndexError:
                    pass
            if not message:
                message = Message(title=attrs.subject, body=attrs.body, author=email_author, stream=self.stream)
                if attrs.email_date:
                    message.date_created = attrs.email_date
                message.save()
                message.copy_permissions(self.stream)
                message.recipients.add(email_author)
Exemple #4
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    def process_msg(self, msg, attrs, attachments):
        """Save message, Cap!"""
        from anaf.messaging.models import Message

        try:
            conf = ModuleSetting.get_for_module(
                'anaf.messaging', 'default_contact_type')[0]
            default_contact_type = ContactType.objects.get(pk=long(conf.value))
        except:
            default_contact_type = None

        email_author, created = Contact.get_or_create_by_email(
            attrs.author_email, attrs.author_name, default_contact_type)
        if created:
            email_author.copy_permissions(self.stream)

        # check if the message is already retrieved
        existing = Message.objects.filter(
            stream=self.stream, title=attrs.subject, author=email_author, body=attrs.body).exists()
        if not existing:
            message = None
            if attrs.subject[:3] == 'Re:':
                # process replies
                if attrs.subject[:4] == 'Re: ':
                    original_subject = attrs.subject[4:]
                else:
                    original_subject = attrs.subject[3:]

                try:
                    query = Q(reply_to__isnull=True) & Q(recipients=email_author) & (
                        Q(title=original_subject) | Q(title=attrs.subject))
                    original = Message.objects.filter(
                        query).order_by('-date_created')[:1][0]
                    message = Message(title=attrs.subject, body=attrs.body, author=email_author,
                                      stream=self.stream, reply_to=original)
                    if attrs.email_date:
                        message.date_created = attrs.email_date

                    message.save()
                    message.copy_permissions(original)
                    original.read_by.clear()
                except IndexError:
                    pass
            if not message:
                message = Message(
                    title=attrs.subject, body=attrs.body, author=email_author, stream=self.stream)
                if attrs.email_date:
                    message.date_created = attrs.email_date
                message.save()
                message.copy_permissions(self.stream)
                message.recipients.add(email_author)
Exemple #5
0
class MessagingApiTest(TestCase):
    username = "******"
    password = "******"
    authentication_headers = {"CONTENT_TYPE": "application/json",
                              "HTTP_AUTHORIZATION": "Basic YXBpX3Rlc3Q6YXBpX3Bhc3N3b3Jk"}
    content_type = 'application/json'

    def setUp(self):
        self.group, created = Group.objects.get_or_create(name='test')
        self.user, created = DjangoUser.objects.get_or_create(username=self.username)
        self.user.set_password(self.password)
        self.user.save()

        self.perspective = Perspective(name='test')
        self.perspective.set_default_user()
        self.perspective.save()
        ModuleSetting.set('default_perspective', self.perspective.id)

        self.contact_type = ContactType(name='test')
        self.contact_type.set_default_user()
        self.contact_type.save()

        self.contact = Contact(name='test', contact_type=self.contact_type)
        self.contact.set_default_user()
        self.contact.save()

        self.user_contact = Contact(
            name='test', related_user=self.user.profile, contact_type=self.contact_type)
        self.user_contact.set_user(self.user.profile)
        self.user_contact.save()

        self.stream = MessageStream(name='test')
        self.stream.set_default_user()
        self.stream.save()

        self.mlist = MailingList(name='test', from_contact=self.contact)
        self.mlist.set_default_user()
        self.mlist.save()

        self.message = Message(
            title='test', body='test', author=self.contact, stream=self.stream)
        self.message.set_default_user()
        self.message.save()

    def test_unauthenticated_access(self):
        "Test index page at /api/messaging/mlist"
        response = self.client.get('/api/messaging/mlist')
        # Redirects as unauthenticated
        self.assertEquals(response.status_code, 401)

    def test_get_mlist(self):
        """ Test index page api/messaging/mlist """
        response = self.client.get(
            path=reverse('api_messaging_mlist'), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

    def test_get_one_mlist(self):
        response = self.client.get(path=reverse('api_messaging_mlist', kwargs={
            'object_ptr': self.mlist.id}), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

    def test_update_mlist(self):
        updates = {"name": "API mailing list", "description": "API description update", "from_contact": self.contact.id,
                   "members": [self.contact.id, ]}
        response = self.client.put(path=reverse('api_messaging_mlist', kwargs={'object_ptr': self.mlist.id}),
                                   content_type=self.content_type, data=json.dumps(updates),
                                   **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

        data = json.loads(response.content)
        self.assertEquals(data['name'], updates['name'])
        self.assertEquals(data['description'], updates['description'])
        self.assertEquals(data['from_contact']['id'], updates['from_contact'])
        for i, member in enumerate(data['members']):
            self.assertEquals(member['id'], updates['members'][i])

    def test_get_streams(self):
        """ Test index page api/messaging/streams """
        response = self.client.get(
            path=reverse('api_messaging_streams'), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

    def test_get_stream(self):
        response = self.client.get(path=reverse('api_messaging_streams', kwargs={
            'object_ptr': self.stream.id}), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

    def test_update_stream(self):
        updates = {"name": "API stream", }
        response = self.client.put(path=reverse('api_messaging_streams', kwargs={'object_ptr': self.stream.id}),
                                   content_type=self.content_type, data=json.dumps(updates),
                                   **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

        data = json.loads(response.content)
        self.assertEquals(data['name'], updates['name'])

    def test_get_messages(self):
        """ Test index page api/messaging/messages """
        response = self.client.get(
            path=reverse('api_messaging_messages'), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

    def test_get_message(self):
        response = self.client.get(path=reverse('api_messaging_messages', kwargs={
            'object_ptr': self.message.id}), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

    def test_send_message(self):
        updates = {"title": "API message title", "body": "Test body", "stream": self.stream.id,
                   "multicomplete_recipients": u'*****@*****.**'}
        response = self.client.post(path=reverse('api_messaging_messages'), content_type=self.content_type,
                                    data=json.dumps(updates), **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

        data = json.loads(response.content)
        self.assertEquals(data['title'], updates['title'])
        self.assertEquals(data['body'], updates['body'])
        self.assertEquals(data['stream']['id'], updates['stream'])

    def test_reply_to_message(self):
        updates = {"title": "API test", "body": "Test body", "stream": self.stream.id,
                   "multicomplete_recipients": u'*****@*****.**'}
        response = self.client.put(path=reverse('api_messaging_messages', kwargs={'object_ptr': self.message.id}),
                                   content_type=self.content_type, data=json.dumps(updates),
                                   **self.authentication_headers)
        self.assertEquals(response.status_code, 200)

        data = json.loads(response.content)
        self.assertNotEquals(data['title'], updates['title'])
        self.assertEquals(data['body'], updates['body'])
        self.assertEquals(data['stream']['id'], updates['stream'])