def get_support_info (system_id, ticket):
args = {}
args['output_type'] = 'support'
args['output_raw'] = 'True'
args['output_file_prefix'] = ticket
(success, ip) = get_system_ip_from_system_id(system_id)
if not success:
return (False, "Bad system_id '%s'" % system_id)
if not ticket.isdigit() or len(ticket) != 8:
return (False, "Bad ticket id format: %s" % ticket)
file_uploaded = False
file_name = ''
data = get_doctor_data ([ip], args)
if ip in data['dark']:
return (False, data['dark'][ip]['msg'])
if data['contacted'][ip]['rc'] == 0:
file_uploaded = True
elif data['contacted'][ip]['rc'] == 1:
file_name = data['contacted'][ip]['data'].replace('\n', '')
else:
return (False, "Error Calling support tool")
if not file_uploaded:
(success, data) = fetch_file(ip, file_name, file_name)
return (True, {'file_uploaded': file_uploaded, 'file_name': file_name})
def get_support_info(system_id, ticket):
args = {}
args["output_type"] = "support"
args["output_raw"] = "True"
args["output_file_prefix"] = ticket
(success, ip) = get_system_ip_from_system_id(system_id)
if not success:
return (False, "Bad system_id '%s'" % system_id)
if not ticket.isdigit() or len(ticket) != 8:
return (False, "Bad ticket id format: %s" % ticket)
file_uploaded = False
file_name = ""
data = get_doctor_data([ip], args)
if ip in data["dark"]:
return (False, data["dark"][ip]["msg"])
if data["contacted"][ip]["rc"] == 0:
file_uploaded = True
elif data["contacted"][ip]["rc"] == 1:
file_name = data["contacted"][ip]["data"].replace("\n", "")
else:
return (False, "Error Calling support tool")
if not file_uploaded:
(success, data) = fetch_file(ip, file_name, file_name)
return (True, {"file_uploaded": file_uploaded, "file_name": file_name})
def get_support_info (system_id, ticket):
args = {}
args['output_type'] = 'support'
args['output_raw'] = 'True'
args['verbose'] = 2
args['output_file_prefix'] = ticket
(success, ip) = get_system_ip_from_system_id(system_id)
if not success:
return (False, "Bad system_id '%s'" % system_id)
if not ticket.isdigit() or len(ticket) != 8:
return (False, "Bad ticket id format: %s" % ticket)
file_uploaded = False
file_name = ''
data = get_doctor_data ([ip], args)
if ip in data['dark']:
return (False, data['dark'][ip]['msg'])
if data['contacted'][ip]['rc'] == 0:
file_uploaded = True
elif data['contacted'][ip]['rc'] == 1:
file_name = data['contacted'][ip]['data'].replace('\n', '')
# Clean to extract the filename
file_name = re.sub(r'.*\/var\/ossim', '/var/ossim', file_name)
file_name = re.sub(r'\.doctor.*', '.doctor', file_name)
else:
return (False, "Error Calling support tool")
if not file_uploaded:
(success, data) = fetch_file(ip, file_name, file_name)
return (True, {'file_uploaded': file_uploaded, 'file_name': file_name})
def start(self):
"""
Starts the monitor activity
:return: True on success, False otherwise
"""
self.remove_monitor_data()
monitor_data = {}
success, system_id = get_system_id_from_local()
if not success:
return False
# Just return if there is no internet connection.
if not self.__check_internet_connection__():
logger.error("Cannot connect to the Telemetry Server")
monitor_data['telemetry_server_connectivity'] = False
self.save_data(system_id, ComponentTypes.SYSTEM,
self.get_json_message(monitor_data))
return True
# Find the list of connected systems.
(result, sensor_dict) = get_systems('Sensor',
convert_to_dict=True,
exclusive=True)
if not result:
logger.error("Cannot retrieve connected sensors")
return False
(result, database_dict) = get_systems('Database',
convert_to_dict=True,
exclusive=True)
if not result:
logger.error("Cannot retrieve connected databases")
return False
system_dict = dict(sensor_dict, **database_dict)
result, local_system_id = get_system_id_from_local()
if not result:
logger.error("Cannot retrieve the local id")
return False
result, local_system_ip = get_system_ip_from_system_id(local_system_id)
if not result:
logger.error("Cannot retrieve the local IP address")
return False
system_dict = dict({local_system_id: local_system_ip}, **system_dict)
args = {
'output_type': 'ansible',
'plugin_list': ','.join(self.__strike_zone_plugins),
'verbose': 2
}
ansible_output = get_doctor_data(system_dict.values(), args)
if ansible_output.get('dark'):
logger.error('Cannot collect telemetry data: %s' %
str(ansible_output.get('dark')))
return False
return self.__send_data__(local_system_id, ansible_output)
def start(self):
"""
Starts the monitor activity
:return: True on success, False otherwise
"""
self.remove_monitor_data()
monitor_data = {}
success, system_id = get_system_id_from_local()
if not success:
return False
# Just return if there is no internet connection.
if not self.__check_internet_connection__():
logger.error("Cannot connect to the Telemetry Server")
monitor_data['telemetry_server_connectivity'] = False
self.save_data(system_id,
ComponentTypes.SYSTEM,
self.get_json_message(monitor_data))
return True
# Find the list of connected systems.
(result, sensor_dict) = get_systems('Sensor', convert_to_dict=True, exclusive=True)
if not result:
logger.error("Cannot retrieve connected sensors")
return False
(result, database_dict) = get_systems('Database', convert_to_dict=True, exclusive=True)
if not result:
logger.error("Cannot retrieve connected databases")
return False
system_dict = dict(sensor_dict, **database_dict)
result, local_system_id = get_system_id_from_local()
if not result:
logger.error("Cannot retrieve the local id")
return False
result, local_system_ip = get_system_ip_from_system_id(local_system_id)
if not result:
logger.error("Cannot retrieve the local IP address")
return False
system_dict = dict({local_system_id: local_system_ip}, **system_dict)
args = {'output_type': 'ansible',
'plugin_list': ','.join(self.__strike_zone_plugins),
'verbose': 2}
ansible_output = get_doctor_data(system_dict.values(), args)
if ansible_output.get('dark'):
logger.error('Cannot collect telemetry data: %s' % str(ansible_output.get('dark')))
return False
return self.__send_data__(local_system_id, ansible_output)