def testCallSync(self):
self.deleteAllLogs()
self.assertEqual(self.getCallLogCount(), 0)
self.assertEqual(self.getCallCount(), 0)
# Test Create
call = Call()
self.setRandomCallValues(call)
call.save()
sleep(1)
self.assertEqual(self.getCallLogCount(), 1)
self.assertEqual(self.getCallCount(), 1)
calllog = CallLog.get(call.couch_id)
self.checkFieldValues(calllog, call, Call._migration_get_fields())
self.assertTrue(CallLog.get_db().get_rev(calllog._id).startswith('2-'))
# Test Update
self.setRandomCallValues(call)
call.save()
sleep(1)
self.assertEqual(self.getCallLogCount(), 1)
self.assertEqual(self.getCallCount(), 1)
callog = CallLog.get(call.couch_id)
self.checkFieldValues(callog, call, Call._migration_get_fields())
self.assertTrue(CallLog.get_db().get_rev(callog._id).startswith('3-'))
def ivr_in(request):
"""
Handles tropo call requests
"""
if request.method == "POST":
data = json.loads(request.body)
phone_number = data["session"]["from"]["id"]
# TODO: Implement tropo as an ivr backend. In the meantime, just log the call.
if phone_number:
cleaned_number = strip_plus(phone_number)
v = PhoneNumber.by_extensive_search(cleaned_number)
else:
v = None
# Save the call entry
msg = Call(
phone_number=cleaned_number,
direction=INCOMING,
date=datetime.utcnow(),
backend_api=SQLTropoBackend.get_api_id(),
)
if v is not None:
msg.domain = v.domain
msg.couch_recipient_doc_type = v.owner_doc_type
msg.couch_recipient = v.owner_id
msg.save()
t = Tropo()
t.reject()
return HttpResponse(t.RenderJson())
else:
return HttpResponseBadRequest("Bad Request")
def ivr_in(request):
"""
Handles tropo call requests
"""
if request.method == "POST":
data = json.loads(request.body)
phone_number = data["session"]["from"]["id"]
# TODO: Implement tropo as an ivr backend. In the meantime, just log the call.
if phone_number:
cleaned_number = strip_plus(phone_number)
v = VerifiedNumber.by_extensive_search(cleaned_number)
else:
v = None
# Save the call entry
msg = Call(
phone_number=cleaned_number,
direction=INCOMING,
date=datetime.utcnow(),
backend_api=SQLTropoBackend.get_api_id(),
)
if v is not None:
msg.domain = v.domain
msg.couch_recipient_doc_type = v.owner_doc_type
msg.couch_recipient = v.owner_id
msg.save()
t = Tropo()
t.reject()
return HttpResponse(t.RenderJson())
else:
return HttpResponseBadRequest("Bad Request")
def log_call(phone_number, gateway_session_id, backend=None):
cleaned_number = strip_plus(phone_number)
v = PhoneNumber.by_extensive_search(cleaned_number)
call = Call(
phone_number=cleaned_number,
direction=INCOMING,
date=datetime.utcnow(),
backend_api=backend.get_api_id() if backend else None,
backend_id=backend.couch_id if backend else None,
gateway_session_id=gateway_session_id,
)
if v:
call.domain = v.domain
call.couch_recipient_doc_type = v.owner_doc_type
call.couch_recipient = v.owner_id
call.save()
def log_call(phone_number, gateway_session_id, backend=None):
cleaned_number = strip_plus(phone_number)
v = PhoneNumber.by_extensive_search(cleaned_number)
call = Call(
phone_number=cleaned_number,
direction=INCOMING,
date=datetime.utcnow(),
backend_api=backend.get_api_id() if backend else None,
backend_id=backend.couch_id if backend else None,
gateway_session_id=gateway_session_id,
)
if v:
call.domain = v.domain
call.couch_recipient_doc_type = v.owner_doc_type
call.couch_recipient = v.owner_id
call.save()
def initiate_outbound_call(recipient, form_unique_id, submit_partial_form,
include_case_side_effects, max_question_retries, messaging_event_id,
verified_number=None, unverified_number=None, case_id=None,
case_for_case_submission=False, timestamp=None):
"""
Returns False if an error occurred and the call should be retried.
Returns True if the call should not be retried (either because it was
queued successfully or because an unrecoverable error occurred).
"""
call = None
logged_event = MessagingEvent.objects.get(pk=messaging_event_id)
logged_subevent = logged_event.create_ivr_subevent(recipient,
form_unique_id, case_id=case_id)
if not verified_number and not unverified_number:
log_error(MessagingEvent.ERROR_NO_PHONE_NUMBER,
logged_subevent=logged_subevent)
return True
backend = get_ivr_backend(recipient, verified_number, unverified_number)
if not backend:
log_error(MessagingEvent.ERROR_NO_SUITABLE_GATEWAY,
logged_subevent=logged_subevent)
return True
phone_number = (verified_number.phone_number if verified_number
else unverified_number)
call = Call(
couch_recipient_doc_type=recipient.doc_type,
couch_recipient=recipient.get_id,
phone_number='+%s' % str(phone_number),
direction=OUTGOING,
date=timestamp or datetime.utcnow(),
domain=recipient.domain,
form_unique_id=form_unique_id,
submit_partial_form=submit_partial_form,
include_case_side_effects=include_case_side_effects,
max_question_retries=max_question_retries,
current_question_retry_count=0,
case_id=case_id,
case_for_case_submission=case_for_case_submission,
messaging_subevent_id=logged_subevent.pk,
)
ivr_data = None
if backend.cache_first_ivr_response():
ivr_data, error = get_first_ivr_response_data(recipient,
call, logged_subevent)
if error:
return True
if ivr_data:
logged_subevent.xforms_session = ivr_data.session
logged_subevent.save()
try:
call.backend_api = backend.get_api_id()
call.backend_id = backend.couch_id
result = backend.initiate_outbound_call(call, logged_subevent)
if ivr_data and not call.error:
backend.set_first_ivr_response(call, call.gateway_session_id, ivr_data)
call.save()
logged_subevent.completed()
return result
except GatewayConnectionError:
log_error(MessagingEvent.ERROR_GATEWAY_ERROR, call, logged_subevent)
raise
except Exception:
log_error(MessagingEvent.ERROR_INTERNAL_SERVER_ERROR, call, logged_subevent)
raise
def initiate_outbound_call(recipient,
form_unique_id,
submit_partial_form,
include_case_side_effects,
max_question_retries,
messaging_event_id,
verified_number=None,
unverified_number=None,
case_id=None,
case_for_case_submission=False,
timestamp=None):
"""
Returns False if an error occurred and the call should be retried.
Returns True if the call should not be retried (either because it was
queued successfully or because an unrecoverable error occurred).
"""
call = None
logged_event = MessagingEvent.objects.get(pk=messaging_event_id)
logged_subevent = logged_event.create_ivr_subevent(recipient,
form_unique_id,
case_id=case_id)
if not verified_number and not unverified_number:
log_error(MessagingEvent.ERROR_NO_PHONE_NUMBER,
logged_subevent=logged_subevent)
return True
backend = get_ivr_backend(recipient, verified_number, unverified_number)
if not backend:
log_error(MessagingEvent.ERROR_NO_SUITABLE_GATEWAY,
logged_subevent=logged_subevent)
return True
phone_number = (verified_number.phone_number
if verified_number else unverified_number)
call = Call(
couch_recipient_doc_type=recipient.doc_type,
couch_recipient=recipient.get_id,
phone_number='+%s' % str(phone_number),
direction=OUTGOING,
date=timestamp or datetime.utcnow(),
domain=recipient.domain,
form_unique_id=form_unique_id,
submit_partial_form=submit_partial_form,
include_case_side_effects=include_case_side_effects,
max_question_retries=max_question_retries,
current_question_retry_count=0,
case_id=case_id,
case_for_case_submission=case_for_case_submission,
messaging_subevent_id=logged_subevent.pk,
)
ivr_data = None
if backend.cache_first_ivr_response():
ivr_data, error = get_first_ivr_response_data(recipient, call,
logged_subevent)
if error:
return True
if ivr_data:
logged_subevent.xforms_session = ivr_data.session
logged_subevent.save()
try:
call.backend_api = backend.get_api_id()
call.backend_id = backend.couch_id
result = backend.initiate_outbound_call(call, logged_subevent)
if ivr_data and not call.error:
backend.set_first_ivr_response(call, call.gateway_session_id,
ivr_data)
call.save()
logged_subevent.completed()
return result
except GatewayConnectionError:
log_error(MessagingEvent.ERROR_GATEWAY_ERROR, call, logged_subevent)
raise
except Exception:
log_error(MessagingEvent.ERROR_INTERNAL_SERVER_ERROR, call,
logged_subevent)
raise
