Python add_support_communication Exemples

Exemple #1

Fichier : utils.py Projet : Libardo1/internal-hr

def send_message(subject="Website Query",
                 message="",
                 sender="",
                 status="Open"):
    from frappe.templates.pages.contact import send_message as website_send_message
    res = website_send_message(subject, message, sender)

    if not res:
        return

    if subject == "Support":
        # create support ticket
        from erpnext.support.doctype.support_ticket.get_support_mails import add_support_communication
        add_support_communication(subject, message, sender, mail=None)
    else:
        # make lead / communication
        from erpnext.selling.doctype.lead.get_leads import add_sales_communication
        add_sales_communication(subject or "Website Query",
                                message,
                                sender,
                                sender,
                                mail=None,
                                status=status)

    return res

Exemple #2

Fichier : tickets.py Projet : cadencewatches/shopping-cart

def make_new_ticket(subject, message):
    if not (subject and message):
        raise frappe.throw(_("Please write something in subject and message!"))

    from erpnext.support.doctype.support_ticket.get_support_mails import add_support_communication
    ticket = add_support_communication(subject, message, frappe.session.user)

    return ticket.name

Exemple #3

def make_new_ticket(subject, message):
	if not (subject and message):
		raise frappe.throw(_("Please write something in subject and message!"))
		
	from erpnext.support.doctype.support_ticket.get_support_mails import add_support_communication
	ticket = add_support_communication(subject, message, frappe.session.user)
	
	return ticket.doc.name

Exemple #4

Fichier : utils.py Projet : 4commerce-technologies-AG/erpnext

def send_message(subject="Website Query", message="", sender="", status="Open"):
	from frappe.templates.pages.contact import send_message as website_send_message
	res = website_send_message(subject, message, sender)

	if not res:
		return

	if subject=="Support":
		# create support ticket
		from erpnext.support.doctype.support_ticket.get_support_mails import add_support_communication
		add_support_communication(subject, message, sender, mail=None)
	else:
		# make lead / communication
		from erpnext.selling.doctype.lead.get_leads import add_sales_communication
		add_sales_communication(subject or "Website Query", message, sender, sender,
			mail=None, status=status)

	return res