def test_get_call_history_records_with_invalid_dates(interviewer_name,
invalid_date):
with pytest.raises(BertException) as err:
get_call_history_records(interviewer_name, invalid_date, invalid_date)
assert err.value.message == "Invalid date range parameters provided"
assert err.value.code == 400
def test_get_call_history_records_with_multiple_entities_returns_all_webnudges(
mock_get_datastore_records, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code):
original_status = "Questionnaire"
new_status = "WebNudge"
mock_datastore_entities = [
entity_builder(1, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code,
original_status),
entity_builder(2, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code,
original_status)
]
mock_get_datastore_records.return_value = mock_datastore_entities
assert len(mock_datastore_entities) == 2
assert mock_datastore_entities[0]["status"] == original_status
assert mock_datastore_entities[1]["status"] == original_status
results = get_call_history_records(interviewer_name, start_date_as_string,
end_date_as_string)
assert len(results) == 2
assert results[0]["status"] == new_status
assert results[1]["status"] == new_status
def test_get_call_history_records_with_multiple_entities_returns_one_webnudge(
mock_get_datastore_records, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code, arbitrary_outcome_code):
original_status = "Completed"
new_status = "WebNudge"
mock_datastore_entities = [
entity_builder(2, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code,
original_status),
entity_builder(3, interviewer_name, start_date_as_string,
end_date_as_string, arbitrary_outcome_code,
original_status),
entity_builder(4, interviewer_name, start_date_as_string,
end_date_as_string, arbitrary_outcome_code,
original_status)
]
mock_get_datastore_records.return_value = mock_datastore_entities
assert len(mock_datastore_entities) == 3
assert mock_datastore_entities[0]["status"] == original_status
assert mock_datastore_entities[1]["status"] == original_status
assert mock_datastore_entities[2]["status"] == original_status
results = get_call_history_records(interviewer_name, start_date_as_string,
end_date_as_string)
assert len(results) == 3
assert results[0]["status"] == new_status
assert results[1]["status"] == original_status
assert results[2]["status"] == original_status
def get_call_pattern_report(interviewer_name: str,
start_date_string: str,
end_date_string: str,
survey_tla: str,
questionnaires=None) -> object:
result = get_call_history_records(interviewer_name, start_date_string,
end_date_string, survey_tla,
questionnaires)
records = pd.DataFrame(result)
print(
f"Calculating call pattern data for interviewer '{interviewer_name}'")
if records.empty:
return {}
if no_valid_records_are_found(records):
return InterviewerCallPatternWithNoValidData(
discounted_invalid_cases=percentage_of_invalid_records(records),
invalid_fields=", ".join(
provide_reasons_for_invalid_records(records)))
return InterviewerCallPattern(
total_valid_cases=len(get_valid_records(records)),
hours_worked=str(calculate_hours_worked_as_datetime(records)),
call_time=str(calculate_call_time_as_datetime(records)),
hours_on_calls_percentage=calculate_hours_on_call_percentage(records),
average_calls_per_hour=calculate_average_calls_per_hour(records),
refusals=number_of_records_which_has_status(records,
"Finished (Non response)"),
no_contacts=number_of_records_which_has_status(
records, "Finished (No contact)"),
completed_successfully=number_of_records_which_has_status(
records, "Completed"),
appointments_for_contacts=number_of_records_which_has_status(
records, "Finished (Appointment made)"),
web_nudge=number_of_records_which_has_status(records, "WebNudge"),
no_contact_answer_service=total_no_contact_records_with_call_result(
records, "AnswerService"),
no_contact_busy=total_no_contact_records_with_call_result(
records, "Busy"),
no_contact_disconnect=total_no_contact_records_with_call_result(
records, "Disconnect"),
no_contact_no_answer=total_no_contact_records_with_call_result(
records, "NoAnswer"),
no_contact_other=total_no_contact_records_with_call_result(
records, "Others"),
discounted_invalid_cases=percentage_of_invalid_records(records),
invalid_fields=", ".join(provide_reasons_for_invalid_records(records)))
def test_get_call_history_records_with_one_datastore_entity(
mock_get_datastore_records, interviewer_name, start_date_as_string,
end_date_as_string, arbitrary_outcome_code):
mock_datastore_entity = [
entity_builder(1, interviewer_name, start_date_as_string,
end_date_as_string, arbitrary_outcome_code, "Completed")
]
mock_get_datastore_records.return_value = mock_datastore_entity
results = get_call_history_records(interviewer_name, start_date_as_string,
end_date_as_string)
assert len(results) == 1
assert results == mock_datastore_entity
mock_get_datastore_records.assert_called_with(
interviewer_name, datetime.datetime(2021, 9, 22, 0, 0),
datetime.datetime(2021, 9, 22, 23, 59, 59), None, None)
def test_get_call_history_records_with_one_datastore_entity_returns_webnudge(
mock_get_datastore_records, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code):
original_status = "Completed"
new_status = "WebNudge"
mock_datastore_entity = [
entity_builder(1, interviewer_name, start_date_as_string,
end_date_as_string, webnudge_outcome_code,
original_status)
]
mock_get_datastore_records.return_value = mock_datastore_entity
assert len(mock_datastore_entity) == 1
assert mock_datastore_entity[0]["status"] == original_status
results = get_call_history_records(interviewer_name, start_date_as_string,
end_date_as_string)
assert len(results) == 1
assert results[0]["status"] == new_status
def test_get_call_history_records_with_a_list_of_questionnaires(
mock_get_datastore_records, interviewer_name, start_date_as_string,
end_date_as_string, arbitrary_outcome_code):
mock_datastore_entity = [
entity_builder(1, interviewer_name, start_date_as_string,
end_date_as_string, arbitrary_outcome_code, "Completed")
]
mock_get_datastore_records.return_value = mock_datastore_entity
results = get_call_history_records(
interviewer_name,
start_date_as_string,
end_date_as_string,
survey_tla="LMS",
questionnaires=["LMS2202_TST", "LMS2101_AA1"])
assert len(results) == 1
assert results == mock_datastore_entity
mock_get_datastore_records.assert_called_with(
interviewer_name, datetime.datetime(2021, 9, 22, 0, 0),
datetime.datetime(2021, 9, 22, 23, 59, 59), "LMS",
["LMS2202_TST", "LMS2101_AA1"])
def get_call_history_report(interviewer, start_date, end_date, survey_tla, questionnaires):
return get_call_history_records(interviewer, start_date, end_date, survey_tla, questionnaires)