def _list_disease(response):
global language
with response.gather(numDigits=1,
action=url_for('diseaselist'),
method="POST") as g:
if language == 'h':
g.say("Malaria report karne ke liye, 1 dabayein. , , ," +
"Dengue report karne ke liye, 2 dabayein. , , ," +
"Tuberculosis report karne ke liye, 3 dabayein. , , ,"
"Main menyoo par jane ke liye 4 dabayein. , , ,",
voice="Polly.Aditi",
language="hi-IN",
loop=3)
else:
g.say("To report Malaria, press 1." +
"To report Dengue, press 2." +
"To report Tuberculosis, press 3."
"Press 4 to go the main menu.",
voice="alice",
language="en-GB",
loop=3)
return twiml(response)
def _give_symp(response):
global language
with response.gather(numDigits=1,
action=url_for('symplist'),
method="POST") as g:
if language == "h":
g.say(
", , khoon ki khaansi honee par 1 dabayein. , , ," +
"seene mein dard aur saans lene mein takleef honee par 2 dabayein. , , ,"
+ "tez bukhaar honee par 3 dabayein. , , ," +
"yadi adhik paseena aa raha hai, to 4 dabayein. , , ," +
"yadi sir dard ho to 5 dabayein. , , " +
"rog ke jankari lene ke liye 6 dabayein. , , ,",
voice="Polly.Aditi",
language="hi-IN",
loop=3)
else:
g.say("For cough and blood, , press 1. , , ," +
"For chest pain, , press 2. , , ," +
"For high fever, , press 3. , , ,"
"For profuse sweating, ,press 4. , , ," +
"For headache, press 5. , , ," +
"To Save and Exit, press 6. , , ,",
voice="alice",
language="en-GB",
loop=3)
return twiml(response)
def menu():
sympUpdateSet.clear()
diseaseUpdate = -1
selected_option = request.form['Digits']
option_actions = {
'1': _give_symp,
'2': _list_disease,
'3': _callmcd,
'9': _redirect_welcome,
'0': _disconnect
}
if option_actions.has_key(selected_option):
if selected_option == '3':
response = VoiceResponse()
_callmcd()
return _disconnect(response, "for Municipal Contact")
else:
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def welcome():
global language
selected_option = request.form['Digits']
option_actions = {'1': _setEnglish, '2': _setHindi}
option_actions[selected_option]()
response = VoiceResponse()
with response.gather(num_digits=1, action=url_for('menu'),
method="POST") as g:
if language == 'h':
g.say(
message=
"I O Hackers Helpline ko call karne ke liye dhanyawad, , , " +
"lakshan dene ke liye kripya 1 dabayein , ," +
"rog ki jaankari praapt karne ke liye 2 dabayein , ," +
"nikatatam nagarpaalika pratinidhi se sampark karne ke liye 3 dabayein , ,",
voice="Polly.Aditi",
language="hi-IN",
loop=3)
else:
g.say(message="Thanks for Calling I O Hacker Helpline , , , " +
"Please Press 1 to get symptom wise information , ," +
"Press 2 to get disease information , , " +
"Press 3 to dial nearest Municipal representative , ,",
voice='alice',
language='',
loop=3)
return twiml(response)
def welcome():
response = VoiceResponse()
with response.gather(
num_digits=1, action=url_for('menu'), method="POST"
) as g:
g.say(message="Hey, we are from blah team. " +
"Please press 1 to start the interview. Also pleas enote to continue after each question, press 1" , loop=3)
return twiml(response)
def menu():
selected_option = request.form["SpeechResult"]
for option in option_actions:
if selected_option in option_actions[option]["keywords"]:
response = VoiceResponse()
option_actions[option]["function"](response)
return twiml(response)
return _redirect_welcome()
def welcome():
response = VoiceResponse()
with response.gather(num_digits=1, action=url_for('menu'),
method="POST") as g:
g.say(message="Thanks for calling the E T Phone Home Service. " +
"Please press 1 for directions." +
"Press 2 for a list of planets to call.",
loop=3)
return twiml(response)
def menu():
selected_option = request.form['Digits']
option_actions = {'1': _give_instructions, '2': _list_planets}
if option_actions.has_key(selected_option):
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def menu():
selected_option = request.form['Digits']
option_actions = {'1': _give_instructions, '2': _list_planets}
#needed to change for python3
if selected_option in option_actions:
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def question_4():
selected_option = request.form['Digits']
option_actions = { '1': _q_5}
if selected_option in option_actions:
response = VoiceResponse()
response.say('Heading on to question 5')
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def account_menu():
selected_option = request.form['Digits']
option_actions = {'1': _send_account_balance,
'2': _lazy_support_agent, }
if selected_option in option_actions:
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def question_7():
selected_option = request.form['Digits']
option_actions = { '1': bye}
if selected_option in option_actions:
response = VoiceResponse()
response.say('You are done')
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def menu():
selected_option = request.form['Digits']
option_actions = {'1': _authentication,
'2': _lazy_support_agent, }
if selected_option in option_actions:
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def menu():
selected_option = request.form['Digits']
option_actions = { '1': _q_1
}
if option_actions.has_key(selected_option):
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def _list_planets(response):
with response.gather(
numDigits=1, action=url_for('planets'), method="POST"
) as g:
g.say("To call the planet Broh doe As O G, press 2. To call the " +
"planet DuhGo bah, press 3. To call an oober asteroid " +
"to your location, press 4. To go back to the main menu " +
" press the star key.",
voice="alice", language="en-GB", loop=3)
return twiml(response)
def planets():
selected_option = request.form['Digits']
option_actions = {'2': "+12024173378",
'3': "+12027336386",
"4": "+12027336637"}
if selected_option in option_actions:
response = VoiceResponse()
response.dial(option_actions[selected_option])
return twiml(response)
return _redirect_welcome()
def get_user_input_redirect(response,message,number,url,method):
while user_data[request.form['Caller']]['count']<=2:
#if user_data[request.form['Caller']]['count']>0:
#response.say(message="Please give an input.")
#sleep(1,response)
with response.gather(num_digits=number, action=url_for(url), method=method) as g:
g.say(message=message)
user_data[request.form['Caller']]['count']=user_data[request.form['Caller']]['count']+1
if user_data[request.form['Caller']]['count']>2:
response.say(message="Sorry, we didn't receive any input. Please try again later. Have a nice day!")
response.hangup()
return twiml(response)
def welcome():
response = VoiceResponse()
gather = Gather(input='speech', action='/menu')
name = ""
for user_data in user_data_list:
number_called = request.form["Called"]
if number_called == user_data.phone_number:
name = user_data.name
response_text = "Welcome {}, please choose from one of the following options. To hear your location history, please say 'locations'. To hear your purchase history please say 'purchases'".format(
name)
gather.say(response_text)
response.append(gather)
return twiml(response)
def _redirect_welcome():
global language
response = VoiceResponse()
if language == 'h':
response.say("main menyoo par vaapas laut rahe hai",
voice="Polly.Aditi",
language="hi-IN")
else:
response.say("Returning to the main menu",
voice="alice",
language="en-GB")
response.redirect(url_for('welcome'))
return twiml(response)
def set_UserOTP():
response = VoiceResponse()
global user_data
user_data[request.form['Caller']]['OTP']=str(request.form['Digits'])
print(user_data)
print("set otp done")
print(verify_otp())
if verify_otp():
_AD_pass_reset()
print("Password reset request submitted")
response.say("Your new Active Directory password has been sent to your mobile number.")
else:
response.say("You have entered the wrong OTP. Please try again!")
user_data[request.form['Caller']]['count']= 0
get_User_OTP(response)
return twiml(response)
def welcome():
app.logger.debug(request.values)
caller_phone_number = request.values['Caller']
_user, _factor, _auth = get_user(caller_phone_number)
print("_user:"******"_factor:")
print(_factor)
print("_auth")
print(_auth)
session['user_id'] = _user['id']
session['factor_id'] = _factor['id']
session['factor_type'] = _factor['factorType']
session['state_token'] = _auth['stateToken']
caller_name = '{first_name} {last_name}'.format(first_name=_user['profile']['firstName'],
last_name=_user['profile']['lastName'])
caller_city = request.values['CallerCity']
caller_state = request.values['CallerState']
caller_country = request.values['CallerCountry']
_message = "Thanks for calling the {customer_name} automated Service. ".format(customer_name=app.config['APP_CUSTOMER_NAME'])
_message += "Nice to meet you {caller_name}. ".format(caller_name=caller_name)
_message += "You are calling from {caller_phone_number} in {caller_city} {caller_state} {caller_country}. ".format(
caller_phone_number=caller_phone_number,
caller_city=caller_city,
caller_state=caller_state,
caller_country=caller_country
)
_menu_message = "Please press 1 to begin accessing your account. "
_menu_message += "Press 2 for a list of departments. "
response = VoiceResponse()
with response.gather(
num_digits=1, action=url_for('menu'), method="POST"
) as g:
g.say(message=_message, voice='alice', language="en-GB")
g.pause(length=2)
g.say(message=_menu_message, voice='alice', language="en-GB", loop=3)
return twiml(response)
def menu():
''''print("VIJAY:", request)
print("form type:", type(request.form))
print("ditionary:", request.form)
for k in request.form.keys():
print(k, request.form[k])'''
selected_option = request.form['Digits']
user_data[request.form['Caller']]['count']= 0
option_actions = {'1': _reset_ad_password_get_emp_id}
if selected_option in option_actions:
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def authenticate():
selected_option = session['factor_type']
print('request')
print(request)
print('selected_option')
print(selected_option)
option_actions = {'sms': _send_sms,
'push': _send_okta_push, }
if selected_option in option_actions:
response = VoiceResponse()
option_actions[selected_option](response)
return twiml(response)
return _redirect_welcome()
def _disconnect(response, op=""):
global language
if language == 'h':
response.say(
"aap jald hee aavashyak jaanakaaree" + op +
" SMS se praapt karenge , , , , " +
"i o haikars helpline par sampark karane ke liye dhanyavaad ",
voice="Polly.Aditi",
language="hi-IN")
else:
response.say("You will soon receive the required information " + op +
" via SMS " +
"Thank you for calling I O Hackers Helpline ",
voice="alice",
language="en-GB")
response.hangup()
return twiml(response)
def verify_sms():
_passcode = request.form['Digits']
_factor_id = session['factor_id']
_state_token = session['state_token']
_message = "You enter {passcode}".format(passcode=_passcode)
response = VoiceResponse()
response.say(message=_message, voice="alice", language="en-GB")
valid = sms_mfa_verify(factor_id=_factor_id, state_token=_state_token, pass_code=_passcode)
if valid:
response.say(message="Forwarding to your account menu.", voice="alice", language="en-GB")
response.redirect(url_for('account_welcome'))
else:
response.say(message="Passcode was incorrect, please try again.", voice="alice", language="en-GB")
response.redirect(url_for('authenticate'))
return twiml(response)
def _reset_ad_password_send_otp():
user_data[request.form['Caller']]['count']= 0
set_Emp_id()
response=VoiceResponse()
_AE_generate_OTP()
while user_data[request.form['Caller']]['count']<2:
response.say("Please wait, we are sending OTP on your mobile number.")
response.play('https://raw.githubusercontent.com/itsonlinevijay/demo_clips/master/melodyloops-preview-relaxing-acoustic-0m5s-%5BAudioTrimmer.com%5D.mp3')
Wresponse = _get_Ae_Output(user_data[request.form['Caller']]['AEReqId'])
if Wresponse:
WRJson=json.loads(Wresponse)
aeotp=str(WRJson["message"])
if aeotp:
break
user_data[request.form['Caller']]['count']=user_data[request.form['Caller']]['count']+1
user_data[request.form['Caller']]['count']= 0
get_User_OTP(response)
user_data[request.form['Caller']]['count']= 0
print("This is AutomationEdgeRequestId:"+str(user_data[request.form['Caller']]['AEReqId']))
return twiml(response)
return _redirect_welcome()
def newelcome():
global callcounter
global callerNumber
global language
callerNumber = request.form['From'].replace('+91', '')
# callerNumber = str(callerNumber.encode('utf8')).strip()
print 'Caller = ', callerNumber
callcounter += 1
response = VoiceResponse()
with response.gather(num_digits=1,
action=url_for('welcome'),
method="POST") as g:
g.say(message=", , , For English, press 1",
voice='alice',
language='en-GB')
g.say(message=", , , Hindi ke liye 2 dabayein, ,",
voice='Polly.Aditi',
language="hi-IN")
return twiml(response)
def verify_okta_push():
_factor_id = session['factor_id']
_state_token = session['state_token']
response = VoiceResponse()
_success = push_mfa_polling(factor_id=_factor_id, state_token=_state_token)
if _success:
_message = """
Forwarding to your account menu.
"""
response.say(message=_message, voice="alice", language="en-GB")
response.redirect(url_for('account_welcome'))
else:
_message = """
Sorry, there was no response from {customer_name} Verify Push. Please call again!
""".format(customer_name=app.config['APP_CUSTOMER_NAME']) # noqa: F821
response.say(message=_message, voice="alice", language="en-GB")
response.hangup()
return twiml(response)
def _redirect_welcome():
response = VoiceResponse()
response.say("Returning to the main menu", voice="alice", language="en-GB")
response.redirect(url_for('welcome'))
return twiml(response)
def account_welcome():
response = VoiceResponse()
return twiml(_redirect_account_menu(response))
