def queue_status(self, queue):
if (not queue):
return None
idlesleep = 0.1
timeout = int(self.status_timeout / idlesleep)
if (self.queuestats.has_key(queue) and
((time() - self.queuestats[queue]['time']) < self.status_expire)):
status = self.queuestats[queue]
else:
if (self.queuereadflag == False):
ldebug('retrieving status of queue %s' % queue)
message = "Action: QueueStatus\r\nQueue: %s\r\n\r\n" % queue
try:
self.send(message)
except:
return None
wait = 0
while (wait < timeout):
if (self.queuestats.has_key(queue)):
status = self.queuestats[queue]
ldebug('got new status of queue %s' % queue)
break
else:
ldebug('waiting for update of queue %s' % queue)
sleep(idlesleep)
status = None
wait += 1
if (status == None):
lwarn('updating of queue %s failed after timeout' % queue)
return status
def queue_status(self, queue):
if (not queue):
return None
idlesleep = 0.1
timeout = int(self.status_timeout / idlesleep)
if (self.queuestats.has_key(queue) and ((time() - self.queuestats[queue]['time']) < self.status_expire)):
status = self.queuestats[queue]
else:
if (self.queuereadflag == False):
ldebug('retrieving status of queue %s' % queue)
message = "Action: QueueStatus\r\nQueue: %s\r\n\r\n" % queue
try:
self.send(message)
except:
return None
wait = 0
while (wait < timeout):
if (self.queuestats.has_key(queue)):
status = self.queuestats[queue]
ldebug('got new status of queue %s' % queue)
break
else:
ldebug('waiting for update of queue %s' % queue)
sleep(idlesleep)
status = None
wait += 1
if (status == None):
lwarn('updating of queue %s failed after timeout' % queue)
return status
def run(self):
ret = self.em.add_event_handler('AsteriskHandler', 1)
while self.runthread:
if (self.eventpipe):
event = self.eventpipe.pop()
else:
event = False
sleep(self.idlesleep)
continue
push_event = {}
if (array_value(event, 'Message') == "Extension Status"):
exinfo = {}
exten = array_value(event, 'Exten')
exinfo['status'] = array_value(event, 'Status', 255, int)
exinfo['time'] = array_value(event, '_time', 0, int)
if (exten):
self.extstates[exten]=exinfo
push_event['type'] = 1
push_event['status'] = exinfo['status']
push_event['time'] = exinfo['time']
push_event['ext'] = exten
elif (array_value(event,"Message") == "Queue status will follow"):
queue_stats_time = int(event['_time'])
self.queuereadflag = queue_stats_time
continue
if (not event.has_key("Event")):
continue
if (event["Event"] == "ExtensionStatus"):
exinfo = {}
exten = array_value(event, 'Exten')
exinfo['status'] = array_value(event, 'Status', 255, int)
exinfo['time'] = array_value(event, '_time', 0, int)
if (exten):
self.extstates[exten]=exinfo
push_event['type'] = 1
push_event['status'] = exinfo['status']
push_event['time'] = exinfo['time']
push_event['ext'] = exten
elif (event["Event"] == "QueueStatusComplete"):
queue_stats_time = int(event['_time'])
self.queuereadflag = False
elif (event["Event"] == "QueueParams"):
queue = array_value(event, 'Queue')
if (not queue):
continue
queue_entry = {}
queue_stat = {}
queue_stat['calls'] = array_value(event, 'Calls', None, int)
queue_stat['completed'] = array_value(event, 'Completed', None, int)
queue_stat['abandoned'] = array_value(event, 'Abandoned', None, int)
queue_stat['maxlen'] = array_value(event, 'Max', None, int)
queue_stat['holdtime'] = array_value(event, 'Holdtime', None, int)
queue_stat['weight'] = array_value(event, 'Weight', None, int)
queue_stat['servicelevel'] = array_value(event, 'ServiceLevel', None, int)
queue_stat['serviceperf'] = array_value(event, 'ServicelevelPerf', None, float)
queue_entry['time'] = int(event['_time'])
queue_entry['status'] = queue_stat
queue_entry['members'] = []
self.queuestats[queue] = queue_entry
elif (event["Event"] == "QueueMember"):
queue = array_value(event, 'Queue')
if (not queue):
continue
queue_member = {}
queue_member['status'] = array_value(event, 'Status', None, int)
queue_member['penalty'] = array_value(event, 'Penalty', None, int)
queue_member['name'] = array_value(event, 'Name', None, int)
queue_member['membership'] = array_value(event, 'Membership', None, str)
queue_member['location'] = array_value(event, 'Location', None, int)
queue_member['lastcall'] = array_value(event, 'LastCall', None, int)
queue_member['paused'] = array_value(event, 'Paused', None, int)
queue_member['callstaken'] = array_value(event, 'CallsTaken', None, int)
self.queuestats[queue]['members'].append(queue_member)
elif (event["Event"] == "Join" or event["Event"] == "Leave"):
queue = array_value(event, 'Queue', None, str)
count = array_value(event, 'Count', None, int)
if (queue == None):
continue
if (count == None):
continue
if (self.queuestats.has_key(queue)):
self.queuestats[queue]['status']['calls'] = count
elif (event["Event"] == "Newchannel"):
channelinfo = {}
chan_id = array_value(event, 'Uniqueid')
channelinfo['channel'] = array_value(event, 'Channel')
channelinfo['status'] = array_value(event, 'ChannelState', 255, int)
channelinfo['time'] = time()
channelinfo['starttime'] = channelinfo['time']
channelinfo['ext'] = array_value(event, 'Exten')
channelinfo['cidnum'] = array_value(event, 'CallerIDNum')
channelinfo['cidname'] = array_value(event, 'CallerIDName')
if (chan_id):
self.channels[chan_id]=channelinfo
elif (event["Event"] == "ChannelUpdate"):
chan_id = array_value(event, 'Uniqueid')
if (chan_id):
if (not self.channels.has_key(chan_id)):
self.channels[chan_id]={}
self.channels[chan_id]['channel'] = array_value(event, 'Channel')
self.channels[chan_id]['time'] = time()
self.channels[chan_id]['channeltype'] = array_value(event, 'Channeltype')
elif (event["Event"] == "Newstate"):
chan_id = array_value(event, 'Uniqueid')
if (chan_id):
if (not self.channels.has_key(chan_id)):
self.channels[chan_id]={}
self.channels[chan_id]['channel'] = array_value(event, 'Channel')
self.channels[chan_id]['time'] = time()
self.channels[chan_id]['cidnum'] = array_value(event, 'CallerIDNum')
self.channels[chan_id]['cidname'] = array_value(event, 'CallerIDName')
self.channels[chan_id]['status'] = array_value(event, 'ChannelState', 255, int)
elif (event["Event"] == "NewCallerid"):
chan_id = array_value(event, 'Uniqueid')
if (chan_id):
if (not self.channels.has_key(chan_id)):
self.channels[chan_id]={}
self.channels[chan_id]['channel'] = array_value(event, 'Channel')
self.channels[chan_id]['time'] = time()
self.channels[chan_id]['cidnum'] = array_value(event, 'CallerIDNum')
self.channels[chan_id]['cidname'] = array_value(event, 'CallerIDName')
elif (event["Event"] == "Bridge"):
chan_id1 = array_value(event, 'Uniqueid1')
chan_id2 = array_value(event, 'Uniqueid2')
if (chan_id1 and chan_id2):
if (not self.channels.has_key(chan_id1)):
self.channels[chan_id1]={}
self.channels[chan_id1]['channel'] = array_value(event, 'Channel1')
self.channels[chan_id1]['time'] = time()
self.channels[chan_id1]['cidnum'] = array_value(event, 'CallerID1')
self.channels[chan_id1]['bridgestate'] = array_value(event, 'Bridgestate')
self.channels[chan_id1]['bridgetype'] = array_value(event, 'Bridgetype')
self.channels[chan_id1]['bridgechannel'] = array_value(event, 'Channel2')
self.channels[chan_id1]['bridgechanid'] = chan_id2
if (not self.channels.has_key(chan_id2)):
self.channels[chan_id2]={}
self.channels[chan_id2]['channel'] = array_value(event, 'Channel2')
self.channels[chan_id2]['time'] = time()
self.channels[chan_id2]['cidnum'] = array_value(event, 'CallerID2')
self.channels[chan_id2]['bridgestate'] = array_value(event, 'Bridgestate')
self.channels[chan_id2]['bridgetype'] = array_value(event, 'Bridgetype')
self.channels[chan_id2]['bridgechannel'] = array_value(event, 'Channel1')
self.channels[chan_id2]['bridgechanid'] = chan_id1
elif (event["Event"] == "Hangup"):
channelinfo = {}
chan_id = array_value(event, 'Uniqueid')
channelinfo['channel'] = array_value(event, 'Channel')
channelinfo['status'] = array_value(event, 'ChannelState', 255, int)
channelinfo['time'] = time()
channelinfo['cidnum'] = array_value(event, 'CallerIDNum')
channelinfo['cidname'] = array_value(event, 'CallerIDName')
channelinfo['cause'] = array_value(event, 'Cause', 255, int)
if (chan_id):
self.channels[chan_id]=channelinfo
try:
del(self.channels[chan_id])
except:
lwarn('channel id "%s" not in list' % chan_id);
if (push_event):
self.push_event(push_event)
ldebug('closing asterisk handler thread')
def run(self):
ret = self.em.add_event_handler('AsteriskHandler', 1)
while self.runthread:
if (self.eventpipe):
event = self.eventpipe.pop()
else:
event = False
sleep(self.idlesleep)
continue
push_event = {}
if (array_value(event, 'Message') == "Extension Status"):
exinfo = {}
exten = array_value(event, 'Exten')
exinfo['status'] = array_value(event, 'Status', 255, int)
exinfo['time'] = array_value(event, '_time', 0, int)
if (exten):
self.extstates[exten] = exinfo
push_event['type'] = 1
push_event['status'] = exinfo['status']
push_event['time'] = exinfo['time']
push_event['ext'] = exten
elif (array_value(event, "Message") == "Queue status will follow"):
queue_stats_time = int(event['_time'])
self.queuereadflag = queue_stats_time
continue
if (not event.has_key("Event")):
continue
if (event["Event"] == "ExtensionStatus"):
exinfo = {}
exten = array_value(event, 'Exten')
exinfo['status'] = array_value(event, 'Status', 255, int)
exinfo['time'] = array_value(event, '_time', 0, int)
if (exten):
self.extstates[exten] = exinfo
push_event['type'] = 1
push_event['status'] = exinfo['status']
push_event['time'] = exinfo['time']
push_event['ext'] = exten
elif (event["Event"] == "QueueStatusComplete"):
queue_stats_time = int(event['_time'])
self.queuereadflag = False
elif (event["Event"] == "QueueParams"):
queue = array_value(event, 'Queue')
if (not queue):
continue
queue_entry = {}
queue_stat = {}
queue_stat['calls'] = array_value(event, 'Calls', None, int)
queue_stat['completed'] = array_value(event, 'Completed', None,
int)
queue_stat['abandoned'] = array_value(event, 'Abandoned', None,
int)
queue_stat['maxlen'] = array_value(event, 'Max', None, int)
queue_stat['holdtime'] = array_value(event, 'Holdtime', None,
int)
queue_stat['weight'] = array_value(event, 'Weight', None, int)
queue_stat['servicelevel'] = array_value(
event, 'ServiceLevel', None, int)
queue_stat['serviceperf'] = array_value(
event, 'ServicelevelPerf', None, float)
queue_entry['time'] = int(event['_time'])
queue_entry['status'] = queue_stat
queue_entry['members'] = []
self.queuestats[queue] = queue_entry
elif (event["Event"] == "QueueMember"):
queue = array_value(event, 'Queue')
if (not queue):
continue
queue_member = {}
queue_member['status'] = array_value(event, 'Status', None,
int)
queue_member['penalty'] = array_value(event, 'Penalty', None,
int)
queue_member['name'] = array_value(event, 'Name', None, int)
queue_member['membership'] = array_value(
event, 'Membership', None, str)
queue_member['location'] = array_value(event, 'Location', None,
int)
queue_member['lastcall'] = array_value(event, 'LastCall', None,
int)
queue_member['paused'] = array_value(event, 'Paused', None,
int)
queue_member['callstaken'] = array_value(
event, 'CallsTaken', None, int)
self.queuestats[queue]['members'].append(queue_member)
elif (event["Event"] == "Join" or event["Event"] == "Leave"):
queue = array_value(event, 'Queue', None, str)
count = array_value(event, 'Count', None, int)
if (queue == None):
continue
if (count == None):
continue
if (self.queuestats.has_key(queue)):
self.queuestats[queue]['status']['calls'] = count
elif (event["Event"] == "Newchannel"):
channelinfo = {}
chan_id = array_value(event, 'Uniqueid')
channelinfo['channel'] = array_value(event, 'Channel')
channelinfo['status'] = array_value(event, 'ChannelState', 255,
int)
channelinfo['time'] = time()
channelinfo['starttime'] = channelinfo['time']
channelinfo['ext'] = array_value(event, 'Exten')
channelinfo['cidnum'] = array_value(event, 'CallerIDNum')
channelinfo['cidname'] = array_value(event, 'CallerIDName')
if (chan_id):
self.channels[chan_id] = channelinfo
elif (event["Event"] == "ChannelUpdate"):
chan_id = array_value(event, 'Uniqueid')
if (chan_id):
if (not self.channels.has_key(chan_id)):
self.channels[chan_id] = {}
self.channels[chan_id]['channel'] = array_value(
event, 'Channel')
self.channels[chan_id]['time'] = time()
self.channels[chan_id]['channeltype'] = array_value(
event, 'Channeltype')
elif (event["Event"] == "Newstate"):
chan_id = array_value(event, 'Uniqueid')
if (chan_id):
if (not self.channels.has_key(chan_id)):
self.channels[chan_id] = {}
self.channels[chan_id]['channel'] = array_value(
event, 'Channel')
self.channels[chan_id]['time'] = time()
self.channels[chan_id]['cidnum'] = array_value(
event, 'CallerIDNum')
self.channels[chan_id]['cidname'] = array_value(
event, 'CallerIDName')
self.channels[chan_id]['status'] = array_value(
event, 'ChannelState', 255, int)
elif (event["Event"] == "NewCallerid"):
chan_id = array_value(event, 'Uniqueid')
if (chan_id):
if (not self.channels.has_key(chan_id)):
self.channels[chan_id] = {}
self.channels[chan_id]['channel'] = array_value(
event, 'Channel')
self.channels[chan_id]['time'] = time()
self.channels[chan_id]['cidnum'] = array_value(
event, 'CallerIDNum')
self.channels[chan_id]['cidname'] = array_value(
event, 'CallerIDName')
elif (event["Event"] == "Bridge"):
chan_id1 = array_value(event, 'Uniqueid1')
chan_id2 = array_value(event, 'Uniqueid2')
if (chan_id1 and chan_id2):
if (not self.channels.has_key(chan_id1)):
self.channels[chan_id1] = {}
self.channels[chan_id1]['channel'] = array_value(
event, 'Channel1')
self.channels[chan_id1]['time'] = time()
self.channels[chan_id1]['cidnum'] = array_value(
event, 'CallerID1')
self.channels[chan_id1]['bridgestate'] = array_value(
event, 'Bridgestate')
self.channels[chan_id1]['bridgetype'] = array_value(
event, 'Bridgetype')
self.channels[chan_id1]['bridgechannel'] = array_value(
event, 'Channel2')
self.channels[chan_id1]['bridgechanid'] = chan_id2
if (not self.channels.has_key(chan_id2)):
self.channels[chan_id2] = {}
self.channels[chan_id2]['channel'] = array_value(
event, 'Channel2')
self.channels[chan_id2]['time'] = time()
self.channels[chan_id2]['cidnum'] = array_value(
event, 'CallerID2')
self.channels[chan_id2]['bridgestate'] = array_value(
event, 'Bridgestate')
self.channels[chan_id2]['bridgetype'] = array_value(
event, 'Bridgetype')
self.channels[chan_id2]['bridgechannel'] = array_value(
event, 'Channel1')
self.channels[chan_id2]['bridgechanid'] = chan_id1
elif (event["Event"] == "Hangup"):
channelinfo = {}
chan_id = array_value(event, 'Uniqueid')
channelinfo['channel'] = array_value(event, 'Channel')
channelinfo['status'] = array_value(event, 'ChannelState', 255,
int)
channelinfo['time'] = time()
channelinfo['cidnum'] = array_value(event, 'CallerIDNum')
channelinfo['cidname'] = array_value(event, 'CallerIDName')
channelinfo['cause'] = array_value(event, 'Cause', 255, int)
if (chan_id):
self.channels[chan_id] = channelinfo
try:
del (self.channels[chan_id])
except:
lwarn('channel id "%s" not in list' % chan_id)
if (push_event):
self.push_event(push_event)
ldebug('closing asterisk handler thread')