async def var_set(manager: Manager, message: Message):
if message.get('Variable', '') != 'MIXMONITOR_FILENAME':
return
call = await _get_call(message)
if not call:
return
var_file_name = message.get('Value', '')
monitor_file_name = get_full_path(var_file_name)
manager.log.info(f'record_file: {monitor_file_name}, call_id: {call.id}')
ch, _ = await Channel.get_or_create(
defaults={
'name': message.get('Channel'),
'call': call,
'monitor_file_name': monitor_file_name,
},
id=message.get('Uniqueid'),
)
record = await CallRecord.create(
call=call,
channel=ch,
file_name=monitor_file_name,
)
if monitor_file_name:
call.record = record
await call.save()
async def new_channel(manager: Manager, message: Message):
if message.get('Uniqueid', '') != message.get('Linkedid', ''):
return
src_num = get_number(message.get('CallerIDNum', ''))
dst_num = get_number(message.get('Exten', ''))
call_type = CallType.UNKNOWN
from_pin = from_num = request_num = request_pin = ''
if is_internal(src_num) and is_internal(dst_num):
call_type = CallType.INTERNAL
from_pin = src_num
request_pin = dst_num
elif is_internal(src_num) and is_external(dst_num):
call_type = CallType.OUTBOUND
from_pin = src_num
request_num = dst_num
elif is_external(src_num):
call_type = CallType.INCOMING
from_num = src_num
request_num = dst_num
await Call.create(
id=message.get('Linkedid', ''),
from_pin=from_pin,
from_number=from_num,
request_number=request_num,
request_pin=request_pin,
call_type=call_type,
state=CallState.NEW,
created_at=datetime.utcnow(),
)
async def new_state(manager: Manager, message: Message):
state = message.get('ChannelState', '')
num = validate_numbers(message.get('CallerIDNum', ''),
message.get('ConnectedLineNum', ''))
call = calls.get(message.get('Uniqueid', ''))
if not call or not num or state != '6' or is_group_numbers(
num.request_pin):
return
call.state = CallState.CONNECTED
call.voice_started_at = datetime.now()
call.account_id = call.account_id or message.get('AccountCode')
src_nums = (call.from_pin, call.from_number)
dst_nums = (call.request_pin, call.request_number)
if call.call_type == CallType.INCOMING:
if num.src in src_nums and num.dst not in dst_nums:
call.request_number = call.request_number or num.request_number
call.request_pin = num.request_pin or call.request_pin
elif num.dst in src_nums and num.src not in dst_nums:
call.request_number = call.request_number or num.from_number
call.request_pin = num.from_pin or call.request_pin
await call.save()
async def join(manager: Manager, message: Message):
queue = message.get('Queue', '')
call = calls.get(message.get('Uniqueid', ''))
if queue not in app_config.ats.group_numbers:
app_config.ats.group_numbers.append(queue)
if call:
call.request_pin = queue
if call.call_type == CallType.UNKNOWN:
call.call_type = CallType.INCOMING
await call.save()
async def dial(manager: Manager, message: Message):
if message.get('SubEvent', '') != 'Begin':
return
pin = get_internal(message.get('Dialstring', ''))
if not pin:
return
id1, id2 = message.get('UniqueID', ''), message.get('DestUniqueID', '')
for ch in (channels.get(id1), channels.get(id2)):
if ch and not ch.pin:
ch.pin = pin
await ch.save()
async def agent_called(manager: Manager, message: Message):
request_pin = message.get('Queue', '') or message.get('Exten', '')
call = await _get_call(message)
if not call:
return
if call.call_type != CallType.INCOMING:
call.call_type = CallType.INCOMING
if not call.request_pin:
call.request_pin = get_number(request_pin)
if call.state != CallState.NEW:
call.state = CallState.NEW
await call.save()
async def new_channel(manager: Manager, message: Message):
num = validate_numbers(message.get('CallerIDNum'), message.get('Exten'))
call = None
if 'from-queue' not in message.get('Context', '') and num:
call = await Call.create(
id=message.get('Uniqueid'),
state=CallState.NEW,
from_pin=num.from_pin,
from_number=num.from_number,
request_number=num.request_number,
request_pin=num.request_pin,
call_type=get_call_type(num),
account_id=message.get('AccountCode'),
)
calls[call.id] = call
ch = await Channel.create(
id=message.get('Uniqueid'),
name=message.get('Channel'),
from_number=num.src,
request_number=num.dst,
call=call,
)
channels[ch.id] = ch
async def dial_end(manager: Manager, message: Message):
if message.get('DialStatus', '') != 'ANSWER':
return
call = await _get_call(message)
if not call:
return
call.state = CallState.CONNECTED
call.voice_started_at = datetime.utcnow()
request_pin = get_number(message.get('DestCallerIDNum', ''))
if call.call_type == CallType.INCOMING and \
is_internal(request_pin) and \
(not call.request_pin or not is_group_numbers(request_pin)):
call.request_pin = request_pin
await call.save()
async def hangup(manager: Manager, message: Message):
if message.get('Uniqueid', '') != message.get('Linkedid', ''):
return
call = await _get_call(message)
if not call or call.state in (CallState.NOT_CONNECTED, CallState.MISSED, CallState.END):
return
call.finished_at = datetime.utcnow()
if call.state == CallState.CONNECTED:
call.state = CallState.END
elif call.call_type == CallType.INCOMING:
call.state = CallState.MISSED
else:
call.state = CallState.NOT_CONNECTED
await call.save()
async def var_set(manager: Manager, message: Message):
if message.get('Variable', '') != 'MIXMONITOR_FILENAME':
return
ch = channels.get(message.get('Uniqueid', ''))
if not ch:
return
ch.monitor_file_name = message.get('Value')[-255:]
await ch.save()
call = calls.get(ch.id, ch.call)
if not call:
ch2 = await ch.bridged.filter(call=None).first()
call = ch2.call if ch2 else call
await CallRecord.create(
call=call,
channel=ch,
file_name=ch.monitor_file_name,
)
async def hangup(manager: Manager, message: Message):
u_id = message.get('Uniqueid')
call = calls.get(u_id)
if u_id in channels:
channels.pop(u_id)
if not call:
return
if call.state == CallState.CONNECTED:
call.state = CallState.END
elif call.call_type == CallType.INCOMING:
call.state = CallState.MISSED
else:
call.state = CallState.NOT_CONNECTED
call.finished_at = datetime.now()
call.account_id = call.account_id or message.get('AccountCode')
await call.save()
calls.pop(call.id)
async def bridge(manager: Manager, message: Message):
if message.get('Bridgestate', '') not in ('Link', 'Unlink'):
return
b1 = channels.get(message.get('Uniqueid1', ''))
b2 = channels.get(message.get('Uniqueid2', ''))
if not b1 and not b2:
return
if b1 and b2:
await b1.bridged.add(b2)
await b2.bridged.add(b1)
call: Call = b1.call or b2.call
if not call:
return
if message.get('Bridgestate', '') == 'Link':
call.state = CallState.CONNECTED
call.voice_started_at = datetime.now()
if call.call_type == CallType.INCOMING:
call.request_pin = b1.pin or b2.pin or call.request_pin
for num in (validate_numbers(b1.from_number, b1.request_number),
validate_numbers(b2.from_number, b2.request_number),
validate_numbers(message.get('CallerID1', ''),
message.get('CallerID2', ''))):
if not is_group_numbers(call.request_pin):
break
elif num and num.request_pin:
call.request_pin = num.request_pin
elif num and num.from_pin:
call.request_pin = num.from_pin
await call.save()
def _message(data):
return Message.from_line(data)
def _message(data):
return Message.from_line(data)
async def _get_call(message: Message) -> Optional[Call]:
return await Call.all().prefetch_related('tags', 'records').get_or_none(id=message.get('Linkedid', ''))
def __init__(self, message):
if isinstance(message, str):
message = Message.from_line(message)
self.message = message
async def handle_message(manager: Manager, data: Dict[str, str]):
message = Message(data)
manager.protocol.handle_message(message)
await sleep(0.03)
