def edit(request,
pk=None,
order_id=None,
parent=None,
recipient=None,
customer=None):
"""
Edit a note.
@FIXME: Should split this up into smaller pieces
"""
to = []
order = None
command = _('Save')
note = Note(order_id=order_id)
excluded_emails = note.get_excluded_emails()
if recipient is not None:
to.append(recipient)
command = _('Send')
if order_id is not None:
order = get_object_or_404(Order, pk=order_id)
if order.user and (order.user != request.user):
note.is_read = False
if order.user.email not in excluded_emails:
to.append(order.user.email)
if order.customer is not None:
customer = order.customer_id
if customer is not None:
customer = get_object_or_404(Customer, pk=customer)
note.customer = customer
if order_id is None:
to.append(customer.email)
tpl = template.Template(note.subject)
note.subject = tpl.render(template.Context({'note': note}))
note.recipient = ', '.join(to)
note.created_by = request.user
note.sender = note.get_default_sender()
fields = escalations.CONTEXTS
try:
note.escalation = Escalation(created_by=request.user)
except Exception as e:
messages.error(request, e)
return redirect(request.META['HTTP_REFERER'])
AttachmentFormset = modelformset_factory(Attachment,
fields=('content', ),
can_delete=True,
extra=3,
exclude=[])
formset = AttachmentFormset(queryset=Attachment.objects.none())
if pk is not None:
note = get_object_or_404(Note, pk=pk)
formset = AttachmentFormset(queryset=note.attachments.all())
if parent is not None:
parent = get_object_or_404(Note, pk=parent)
note.parent = parent
note.body = parent.quote()
if parent.subject:
note.subject = _(u'Re: %s') % parent.clean_subject()
if parent.sender not in excluded_emails:
note.recipient = parent.sender
if parent.order:
order = parent.order
note.order = parent.order
note.customer = parent.customer
note.escalation = parent.escalation
note.is_reported = parent.is_reported
title = note.subject
form = NoteForm(instance=note)
if note.escalation:
contexts = json.loads(note.escalation.contexts)
escalation_form = EscalationForm(prefix='escalation',
instance=note.escalation)
if request.method == "POST":
escalation_form = EscalationForm(request.POST,
prefix='escalation',
instance=note.escalation)
if escalation_form.is_valid():
note.escalation = escalation_form.save()
form = NoteForm(request.POST, instance=note)
if form.is_valid():
note = form.save()
formset = AttachmentFormset(request.POST, request.FILES)
if formset.is_valid():
files = formset.save(commit=False)
for f in files:
f.content_object = note
try:
f.save()
except ValueError as e:
messages.error(request, e)
return redirect(note)
note.attachments.add(*files)
if form.cleaned_data.get('attach_confirmation'):
from servo.views.order import put_on_paper
response = put_on_paper(request, note.order_id, fmt='pdf')
filename = response.filename
content = response.render().content
content = ContentFile(content, filename)
attachment = Attachment(content=content,
content_object=note)
attachment.save()
attachment.content.save(filename, content)
note.attachments.add(attachment)
note.save()
try:
msg = note.send_and_save(request.user)
messages.success(request, msg)
except ValueError as e:
messages.error(request, e)
return redirect(note)
return render(request, "notes/form.html", locals())
def create_order(request):
try:
data = json.loads(request.body)
except ValueError as e:
return client_error('Malformed request: %s' % e)
cdata = data.get('customer')
problem = data.get('problem')
if not cdata:
return client_error('Cannot create order without customer info')
if not problem:
return client_error('Cannot create order without problem description')
try:
customer, created = Customer.objects.get_or_create(
name=cdata['name'],
email=cdata['email']
)
except Exception as e:
return client_error('Invalid customer details: %s' % e)
if request.user.customer:
customer.parent = request.user.customer
if cdata.get('city'):
customer.city = cdata.get('city')
if cdata.get('phone'):
customer.phone = cdata.get('phone')
if cdata.get('zip_code'):
customer.zip_code = cdata.get('zip_code')
if cdata.get('street_address'):
customer.street_address = cdata.get('street_address')
customer.save()
order = Order(created_by=request.user, customer=customer)
order.save()
note = Note(created_by=request.user, body=problem, is_reported=True)
note.order = order
note.save()
if data.get('attachment'):
import base64
from servo.models import Attachment
from django.core.files.base import ContentFile
attachment = data.get('attachment')
try:
filename = attachment.get('name')
content = base64.b64decode(attachment.get('data'))
except Exception as e:
return client_error('Invalid file data: %s' %e)
content = ContentFile(content, filename)
attachment = Attachment(content=content, content_object=note)
attachment.save()
attachment.content.save(filename, content)
note.attachments.add(attachment)
if data.get('device'):
try:
GsxAccount.default(request.user)
except Exception as e:
pass
ddata = data.get('device')
try:
device = order.add_device_sn(ddata.get('sn'), request.user)
except Exception as e:
device = Device(sn=ddata.get('sn', ''))
device.description = ddata.get('description', '')
device.save()
order.add_device(device)
for a in ddata.get('accessories', []):
a = Accessory(name=a, order=order, device=device)
a.save()
return ok(order.code)
