def create_task_if_not_order(customer_id):
customer = Customer.get_by_id(customer_id)
# Check if the customer has linked his credit card after he clicked the 'pay' button
# If he didn't (one hour after the last time he tried to pay), create a new ShopTask to call this customer.
if not customer.stripe_valid and customer.team_id:
if customer.prospect_id:
rmt, prospect = db.get([
RegioManagerTeam.create_key(customer.team_id),
Prospect.create_key(customer.prospect_id)
])
else:
prospect = create_prospect_from_customer(customer)
rmt = RegioManagerTeam.get(
RegioManagerTeam.create_key(customer.team_id))
azzert(rmt.support_manager,
'No support manager found for team %s' % rmt.name)
task = create_task(
prospect_or_key=prospect,
status=ShopTask.STATUS_NEW,
task_type=ShopTask.TYPE_SUPPORT_NEEDED,
address=None,
created_by=STORE_MANAGER.email(),
assignee=rmt.support_manager,
execution_time=today() + 86400 + 11 * 3600, # tomorrow, 11:00,
app_id=prospect.app_id,
comment=u"Customer wanted to pay an order in the customer store, "
"but didn't succeed because he did not link his creditcard.",
notify_by_email=True)
task.put()
def trans():
prospect = Prospect(key_name=place_id,
name=name,
app_id=app.app_id,
type=[],
categories=[u'unclassified'],
address=address,
geo_point=db.GeoPt(lat, lon),
assignee=assignee,
status=Prospect.STATUS_ADDED_BY_DISCOVERY,
phone=''
)
task = create_task(assignee, Prospect.create_key(place_id), assignee, now() + 86400, ShopTask.TYPE_CALL,
app.app_id, ShopTask.STATUS_NEW, address, u'Created prospect via discovery', None, None)
db.put([prospect, task])
return prospect
def create_task_for_order(customer_team_id, prospect_id, order_number):
team, prospect = db.get([
RegioManagerTeam.create_key(customer_team_id),
Prospect.create_key(prospect_id)
])
azzert(team.support_manager,
u'No support manager found for team %s' % team.name)
comment = u'Customer placed a new order: %s' % (order_number)
task = create_task(
created_by=STORE_MANAGER.email(),
prospect_or_key=prospect,
app_id=prospect.app_id,
status=ShopTask.STATUS_NEW,
task_type=ShopTask.TYPE_SUPPORT_NEEDED,
address=None,
assignee=team.support_manager,
comment=comment,
execution_time=today() + 86400 + 11 * 3600, # tomorrow at 11:00
notify_by_email=True)
task.put()
broadcast_task_updates([team.support_manager])
def trans():
charge = None
expired_subscription, customer = db.get([ExpiredSubscription.create_key(customer_id),
Customer.create_key(customer_id)])
expired_subscription.status = status
expired_subscription.status_updated_timestamp = now()
if status == ExpiredSubscription.STATUS_WILL_LINK_CREDIT_CARD:
# Create a task for regiomanager to check if the customer has linked his credit card after two weeks.
# the ExpiredSubscription object from this customer will be cleaned up in recurrentbilling the day after he has linked it.
to_put.append(expired_subscription)
team, prospect = db.get([RegioManagerTeam.create_key(customer.team_id),
Prospect.create_key(customer.prospect_id)])
execution_time = now() + DAY * 14
date_string = datetime.datetime.utcfromtimestamp(execution_time).strftime(u'%A %d %b %Y')
comment = u'Check if the customer has linked his creditcard (for automatic subscription renewal).' \
u' If he hasn\'t linked it before %s, contact him again.' % date_string
task = create_task(current_user.email(), prospect, team.support_manager, execution_time,
ShopTask.TYPE_CHECK_CREDIT_CARD, prospect.app_id, comment=comment)
to_put.append(task)
elif status == ExpiredSubscription.STATUS_EXTEND_SUBSCRIPTION:
# Creates a new charge using the customer his subscription order.
subscription_order, team = db.get([Order.create_key(customer.id, customer.subscription_order_number),
RegioManagerTeam.create_key(customer.team_id)])
extension_order_item_keys = list()
order_items = list(OrderItem.list_by_order(subscription_order.key()))
products_to_get = list()
for item in order_items:
products_to_get.append(Product.create_key(item.product_code))
products = {p.code: p for p in Product.get(products_to_get)}
# extend per year
months = 12
total_amount = 0
for item in order_items:
product = products[item.product_code]
if product.is_subscription and item.price > 0:
total_amount += months * item.price
elif not product.is_subscription and (product.is_subscription_discount or product.extra_subscription_months > 0):
total_amount += months * item.price
elif product.is_subscription_extension:
total_amount += months * item.price
extension_order_item_keys.append(item.key())
if total_amount <= 0:
raise BusinessException('The created charge has a negative amount (%d)' % total_amount)
next_charge_datetime = datetime.datetime.utcfromtimestamp(now()) + relativedelta(months=months)
subscription_order.next_charge_date = get_epoch_from_datetime(next_charge_datetime)
to_put.append(subscription_order)
# reconnect all previously connected friends if the service was disabled in the past
if customer.service_disabled_at != 0:
deferred.defer(set_service_enabled, customer.id, _transactional=True)
vat_pct = get_vat_pct(customer, team)
charge = Charge(parent=subscription_order)
charge.date = now()
charge.type = Charge.TYPE_SUBSCRIPTION_EXTENSION
charge.subscription_extension_length = months
charge.subscription_extension_order_item_keys = extension_order_item_keys
charge.amount = total_amount
charge.vat_pct = vat_pct
charge.vat = int(total_amount * vat_pct / 100)
charge.total_amount = charge.amount + charge.vat
charge.currency_code = team.legal_entity.currency_code
to_put.append(charge)
to_delete.append(expired_subscription)
db.put(to_put)
if to_delete:
db.delete(to_delete)
return charge
def trans():
customer_id = order_key.parent().id()
order, customer = db.get([order_key, Customer.create_key(customer_id)])
if not order.next_charge_date:
logging.warning(
'Not creating recurrent charge for order %s (%s: %s) because no next charge date is set',
order.order_number, customer_id, customer.name)
return None
elif order.next_charge_date > today:
# Scenario: this job fails today, tomorrow this job runs again and fails again
# -> 2 jobs for the same order would create 2 charges when the bug is fixed
logging.warning(
'This order has already been charged this month, skipping... %s (%s: %s)',
order.order_number, customer_id, customer.name)
return None
elif customer.subscription_cancel_pending_date:
logging.info('Disabling service from customer %s (%d)',
customer.name, customer.id)
try:
cancel_order(customer, order.order_number)
except OrderAlreadyCanceledException as exception:
logging.info('Order %s already canceled, continuing...',
exception.order.order_number)
set_service_disabled(customer, Customer.DISABLED_OTHER)
cleanup_expired_subscription(customer)
return None
logging.info("Creating recurrent charge for order %s (%s: %s)",
order.order_number, customer_id, customer.name)
subscription_extension_orders = list(
Order.all().ancestor(customer).filter(
"next_charge_date <",
today).filter("is_subscription_order =", False).filter(
'is_subscription_extension_order =',
True).filter("status =",
Order.STATUS_SIGNED)) # type: list[Order]
subscription_extension_order_keys = [
o.key() for o in subscription_extension_orders
]
order_item_qry = OrderItem.all().ancestor(
customer if subscription_extension_order_keys else order)
subscription_extension_order_item_keys = []
total_amount = 0
subscription_length = 0
current_date = datetime.datetime.utcnow()
to_put = []
for order_item in order_item_qry: # type: OrderItem
product = products[order_item.product_code]
if order_item.order_number == order.order_number:
if product.is_subscription:
subscription_length = order_item.count
if product.is_subscription or product.is_subscription_discount or product.is_subscription_extension:
if product.charge_interval != 1:
last_charge_date = datetime.datetime.utcfromtimestamp(
order_item.last_charge_timestamp)
new_charge_date = last_charge_date + relativedelta(
months=product.charge_interval)
if new_charge_date < current_date:
logging.debug(
'new_charge_date %s < current_date %s, adding %s to total_amount',
new_charge_date, current_date,
order_item.price)
total_amount += order_item.price
order_item.last_charge_timestamp = now()
to_put.append(order_item)
else:
total_amount += order_item.price
elif order_item.parent().key(
) in subscription_extension_order_keys:
if product.is_subscription_extension:
total_amount += order_item.price
subscription_extension_order_item_keys.append(
order_item.key())
if total_amount == 0:
order.next_charge_date = Order.default_next_charge_date()
order.put()
logging.info(
"Skipping, cannot calculate recurrent charge of 0 euros for order %s (%s: %s)",
order.order_number, customer_id, customer.name)
return None
if subscription_length == 0:
raise Exception('subscription_length is 0')
if not (customer.stripe_id and
customer.stripe_credit_card_id) and subscription_length != 1:
logging.debug(
'Tried to bill customer, but no credit card info was found')
audit_log(
customer.id,
'Tried to bill customer, but no credit card info was found')
# Log the customer as expired. If this has not been done before.
expired_subscription_key = ExpiredSubscription.create_key(
customer_id)
if not ExpiredSubscription.get(expired_subscription_key):
to_put.append(
ExpiredSubscription(
key=expired_subscription_key,
expiration_timestamp=order.next_charge_date))
# Create a task for the support manager
assignee = customer.manager and customer.manager.email()
if customer.team_id is not None:
team = RegioManagerTeam.get_by_id(customer.team_id)
if team.support_manager:
assignee = team.support_manager
if assignee:
if customer.prospect_id:
prospect = Prospect.get(
Prospect.create_key(customer.prospect_id))
else:
# We can only create tasks for prospects. So we must create a prospect if there was none.
prospect = create_prospect_from_customer(customer)
customer.prospect_id = prospect.id
to_put.append(customer)
to_put.append(prospect)
to_put.append(
create_task(
created_by=None,
prospect_or_key=prospect,
assignee=assignee,
execution_time=today + 11 * 3600,
task_type=ShopTask.TYPE_SUPPORT_NEEDED,
app_id=prospect.app_id,
status=ShopTask.STATUS_NEW,
comment=
u"Customer needs to be contacted for subscription renewal",
notify_by_email=True))
put_and_invalidate_cache(*to_put)
return None
else:
cleanup_expired_subscription(customer)
@db.non_transactional # prevent contention on entity group RegioManagerTeam
def get_currency_code():
return customer.team.legal_entity.currency_code
charge = Charge(parent=order_key)
charge.date = now()
charge.type = Charge.TYPE_RECURRING_SUBSCRIPTION
charge.subscription_extension_length = 1
charge.subscription_extension_order_item_keys = subscription_extension_order_item_keys
charge.currency_code = get_currency_code()
charge.team_id = customer.team_id
charge.amount = total_amount
charge.vat_pct = order.vat_pct
charge.vat = int(total_amount * order.vat_pct / 100)
charge.total_amount = charge.amount + charge.vat
to_put.append(charge)
next_charge_datetime = datetime.datetime.utcfromtimestamp(
order.next_charge_date) + relativedelta(months=1)
next_charge_date_int = int(
(next_charge_datetime -
datetime.datetime.utcfromtimestamp(0)).total_seconds())
order.next_charge_date = next_charge_date_int
to_put.append(order)
for extension_order in subscription_extension_orders:
extension_order.next_charge_date = next_charge_date_int
to_put.append(extension_order)
put_and_invalidate_cache(*to_put)
return charge