Exemple #1
0
    def get_knowledge_article_by_id(self, article_id, parse_html=False):
        """
        Get knowledge article by ID, set parse_html to True if you
        want to parse HTML content of knowledge article
        :param article_id: ID of article
        :param parse_html: Set to true to parse HTML output of article
        :return: Knowledge base article details in JSON format
        """

        query = requests.get(
            '{}/rest/{}/entity-page/initializationData/Article/{}'.format(
                self.base_url, self.tenant_id, article_id),
            cookies=self.get_cookie()).json()
        if parse_html:
            for k, v in query.items():
                new_value = SmaxTenant.parse_output(str(v))
                query[k] = new_value
            return query
        return query
Exemple #2
0
 def get_incident_models(self, query_params, filters=None):
     """
     Get incident models based on params passed
     :param query_params: FieldIDs you want to query, encased in quotes, comma separated
     :param filters: Filters you'd like to apply, comma separated and encased in quotes, default is None
     :return: Returns JSON result of incident models query
     """
     assert type(query_params) == str, 'Query params must be in string form'
     query_params = str(query_params).replace(' ', '')
     if filters:
         assert type(filters) == str, 'Filter params must be in string form'
         filters = SmaxTenant.fix_url_encode(
             urllib.parse.quote_plus(filters))
         query_endpoint = requests.get(
             '{}/rest/{}/ems/EntityModel?layout={}&filter={}'.format(
                 self.base_url, self.tenant_id, query_params, filters),
             cookies=self.get_cookie()).json()
         return query_endpoint
     query_endpoint = requests.get(
         '{}/rest/{}/ems/EntityModel?layout={}'.format(
             self.base_url, self.tenant_id, query_params),
         cookies=self.get_cookie()).json()
     return query_endpoint