def createMetadataEvent(metadata, index, sessionKey):
    input.submit(json.dumps(metadata, sort_keys=True),
                 hostname=socket.gethostname(),
                 sourcetype='alert_metadata',
                 source='alert_handler.py',
                 index=index)
    log.info("Alert metadata written to index={}".format(index))
Exemple #2
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def autoPreviousResolve(alert, job_id):
    # Auto Previous resolve

    log.info("auto_previous_resolve is active for alert %s, searching for incidents to resolve..." % alert)
    query = '{  "alert": "'+ alert +'", "$or": [ { "status": "auto_assigned" } , { "status": "new" } ], "job_id": { "$ne": "'+ job_id +'"} }'
    log.debug("Filter for auto_previous_resolve: %s" % query)
    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(query)
    serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey)
    incidents = json.loads(serverContent)
    if len(incidents):
        log.info("Got %s incidents to auto-resolve" % len(incidents))
        for incident in incidents:
            log.info("Auto-resolving incident with key=%s" % incident['_key'])

            previous_status = incident["status"]
            previous_job_id = incident["job_id"]
            previous_incident_id = incident["incident_id"]

            incident['status'] = 'auto_previous_resolved'
            uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/%s' % incident['_key']
            incident = json.dumps(incident)
            serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=incident)

            now = datetime.datetime.now().isoformat()
            event_id = hashlib.md5(job_id + now).hexdigest()
            log.debug("event_id=%s now=%s incident=%s" % (event_id, now, incident))


            event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="auto_previous_resolve" previous_status="%s" status="auto_previous_resolved" incident_id="%s" job_id="%s"' % (now, event_id, previous_status, previous_incident_id, previous_job_id)
            log.debug("Resolve event will be: %s" % event)
            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_handler.py', index = config['index'])
    else:
        log.info("No incidents with matching criteria for auto_previous_resolve found.")
Exemple #3
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def logCreateEvent(alert, incident_id, job_id, result_id, owner, urgency, ttl, alert_time):
    now = datetime.datetime.now().isoformat()
    event_id = hashlib.md5(job_id + now).hexdigest()
    user = '******'
    event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="create" alert="%s" incident_id="%s" job_id="%s" result_id="%s" owner="%s" status="new" urgency="%s" ttl="%s" alert_time="%s"' % (now, event_id, user, alert, incident_id, job_id, result_id, owner, urgency, ttl, alert_time)
    log.debug("Create event will be: %s" % event)
    input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_handler.py', index = config['index'])
Exemple #4
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def logCreateEvent(alert, incident_id, job_id, result_id, owner, urgency, ttl, alert_time):
    now = datetime.datetime.now().isoformat()
    event_id = hashlib.md5(job_id + now).hexdigest()
    user = '******'
    event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="create" alert="%s" incident_id="%s" job_id="%s" result_id="%s" owner="%s" status="new" urgency="%s" ttl="%s" alert_time="%s"' % (now, event_id, user, alert, incident_id, job_id, result_id, owner, urgency, ttl, alert_time)
    log.debug("Create event will be: %s" % event)
    input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_handler.py', index = config['index'])
Exemple #5
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def autoPreviousResolve(alert, job_id, title):
    # Auto Previous resolve
    log.info(
        "auto_previous_resolve is active for alert %s, searching for incidents to resolve..."
        % alert)
    if title == "":
        query = '{  "alert": "' + alert + '", "$or": [ { "status": "auto_assigned" } , { "status": "new" } ], "job_id": { "$ne": "' + job_id + '"} }'
    else:
        log.debug(
            "Using title (%s) to search for incidents to auto previous resolve."
            % title)
        query = '{  "title": "' + title + '", "$or": [ { "status": "auto_assigned" } , { "status": "new" } ], "job_id": { "$ne": "' + job_id + '"} }'

    log.debug("Filter for auto_previous_resolve: %s" % query)
    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(
        query)
    serverResponse, serverContent = rest.simpleRequest(uri,
                                                       sessionKey=sessionKey)
    incidents = json.loads(serverContent)
    if len(incidents) > 0:
        log.info("Got %s incidents to auto-resolve" % len(incidents))
        for incident in incidents:
            log.info("Auto-resolving incident with key=%s" % incident['_key'])

            previous_status = incident["status"]
            previous_job_id = incident["job_id"]
            previous_incident_id = incident["incident_id"]
            previous_owner = incident["owner"]

            incident['status'] = 'auto_previous_resolved'
            uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/%s' % incident[
                '_key']
            incident = json.dumps(incident)
            serverResponse, serverContent = rest.simpleRequest(
                uri, sessionKey=sessionKey, jsonargs=incident)

            now = datetime.datetime.now().isoformat()
            event_id = hashlib.md5(job_id + now).hexdigest()
            log.debug("event_id=%s now=%s incident=%s" %
                      (event_id, now, incident))

            event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="auto_previous_resolve" previous_status="%s" status="auto_previous_resolved" incident_id="%s" job_id="%s"' % (
                now, event_id, previous_status, previous_incident_id,
                previous_job_id)
            log.debug("Resolve event will be: %s" % event)
            input.submit(event,
                         hostname=socket.gethostname(),
                         sourcetype='incident_change',
                         source='alert_handler.py',
                         index=config['index'])

            ic = IncidentContext(sessionKey, previous_incident_id)
            eh.handleEvent(alert=alert,
                           event="incident_auto_previous_resolved",
                           incident={"owner": previous_owner},
                           context=ic.getContext())
    else:
        log.info(
            "No incidents with matching criteria for auto_previous_resolve found."
        )
def createIncidentChangeEvent(event, job_id, index):
    now = datetime.datetime.now().isoformat()
    event_id = hashlib.md5(job_id + now).hexdigest()
    event_prefix = 'time=%s event_id="%s" ' % (now, event_id)
    event = event_prefix + event
    input.submit(
        event, hostname=socket.gethostname(), sourcetype="incident_change", source="alert_handler.py", index=index
    )
Exemple #7
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def writeAlertMetadataToIndex(job, incident_id, result_id):
    log.info("Attempting Alert metadata write to index=%s" % config['index'])
    fjob = {}
    fjob['incident_id'] = incident_id
    fjob['result_id'] = result_id
    fjob.update(job)
    input.submit(json.dumps(fjob), hostname = socket.gethostname(), sourcetype = 'alert_metadata', source = 'alert_handler.py', index = config['index'])
    log.info("Alert metadata written to index=%s" % config['index'])
Exemple #8
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def logSuppressEvent(alert, incident_id, job_id, result_id, rule_names):
    now = datetime.datetime.now().isoformat()
    event_id = hashlib.md5(job_id + now).hexdigest()
    user = '******'
    rules = ' '.join(['suppression_rule="'+ rule_name +'"' for  rule_name in rule_names])
    event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="suppress" alert="%s" incident_id="%s" job_id="%s" result_id="%s" %s' % (now, event_id, user, alert, incident_id, job_id, result_id, rules)
    log.debug("Suppress event will be: %s" % event)
    input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_handler.py', index = config['index'])
def createMetadataEvent(metadata, index, sessionKey):
    input.submit(
        json.dumps(metadata),
        hostname=socket.gethostname(),
        sourcetype="alert_metadata",
        source="alert_handler.py",
        index=index,
    )
    log.info("Alert metadata written to index=%s" % index)
Exemple #10
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def createIncidentEvent(results, index, sessionKey, incident_id, alerttime, alert_title):
    alert_results = {}
    alert_results['incident_id'] = incident_id
    # Switching back to iso formatted timestamp to avoid misinterpreation
    # alert_results['alert_time'] = int(float(sutil.dt2epoch(sutil.parseISO(alerttime, True))))
    # alert_results['timestamp'] = str(time.strftime('%Y-%m-%d %T %Z', time.gmtime(alert_results['alert_time'])))
    alert_results['alert_time'] = alerttime
    alert_results['title'] = alert_title
    alert_results.update(results)
    input.submit(json.dumps(alert_results, sort_keys=True), hostname = socket.gethostname(), sourcetype = 'alert_data_results', source = 'alert_manager.py', index = index)
Exemple #11
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def createIncidentEvent(results, index, sessionKey, incident_id, alerttime, alert_title):
    alert_results = {}
    alert_results['incident_id'] = incident_id
    # Switching back to iso formatted timestamp to avoid misinterpreation
    # alert_results['alert_time'] = int(float(sutil.dt2epoch(sutil.parseISO(alerttime, True))))
    # alert_results['timestamp'] = str(time.strftime('%Y-%m-%d %T %Z', time.gmtime(alert_results['alert_time'])))
    alert_results['alert_time'] = alerttime
    alert_results['title'] = alert_title
    alert_results.update(results)
    input.submit(json.dumps(alert_results, sort_keys=True), hostname = socket.gethostname(), sourcetype = 'alert_data_results', source = 'alert_manager.py', index = index)
def createIncidentChangeEvent(event, job_id, index):
    now = datetime.datetime.now().isoformat()
    event_id = hashlib.md5(job_id + now).hexdigest()
    event_prefix = 'time=%s event_id="%s" ' % (now, event_id)
    event = event_prefix + event
    input.submit(event,
                 hostname=socket.gethostname(),
                 sourcetype='incident_change',
                 source='alert_handler.py',
                 index=index)
Exemple #13
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    def save_risks(self, contents, **kwargs):

        logger.info("Saving risks...")

        user = cherrypy.session['user']['name']
        sessionKey = cherrypy.session.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)
        

        config = {}
        config['index'] = 'risks'
        
        restconfig = entity.getEntities('configs/risk_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        parsed_contents = json.loads(contents)
        logger.debug("Contents: %s" % contents)

        for entry in parsed_contents:
            if '_key' in entry and entry['_key'] != None:

                uri = '/servicesNS/nobody/risk_manager/storage/collections/data/risks/' + entry['_key']
                
                # Get current risk
                serverResponse, risk = rest.simpleRequest(uri, sessionKey=sessionKey)
                logger.debug("Current risk: %s" % risk)
                risk = json.loads(risk)

                # Update risk if score has changed
                if int(risk['risk_score']) != int(entry['risk_score']):
                    logger.info("Updating risk_object_type=%s risk_object=%s to score=%s." % (entry['risk_object_type'], entry['risk_object'], entry['risk_score']))
                    del entry['_key']
                    if 'risk_id' in risk:
                        entry['risk_id'] = risk['risk_id']
                    else:
                        entry['risk_id'] = str(uuid.uuid4())
                        risk['risk_id'] = entry['risk_id']
                    entryStr = json.dumps(entry)

                    serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=entryStr)
                    logger.debug("Updated entry. serverResponse was ok")

                    now = datetime.datetime.now().isoformat()
                    event = 'time="%s" risk_id="%s" action="update_risk_score" alert="Risk Score Tuner" user="******" risk_object_type="%s" risk_object="%s" risk_score="%s" previous_risk_score="%s"' % (now, risk['risk_id'], user, entry['risk_object_type'], entry['risk_object'], entry['risk_score'], risk['risk_score'])
                    logger.debug("Event will be: %s" % event)
                    input.submit(event, hostname = socket.gethostname(), sourcetype = 'risk_scoring', source = 'helpers.py', index = config['index'])
                else:
                    logger.info("Won't update risk_object_type=%s risk_object=%s, since score didn't change." % (entry['risk_object_type'], entry['risk_object']))

        return 'Done'
    def _write_log_entry(self, sessionKey, user, post_data):
        logger.debug("START _write_log_entry()")

        required = ['incident_id', 'log_action', 'origin']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response("Missing required arguments: %s" % missing, httplib.BAD_REQUEST)

        incident_id = post_data.pop('incident_id')
        log_action  = post_data.pop('log_action')

    	comment         = post_data.get('comment', '')
    	origin          = post_data.get('origin', '')
    	severity        = post_data.get('severity', 'INFO')
    	owner           = post_data.get('owner', '')
    	previous_owner  = post_data.get('previous_owner', '')
    	status          = post_data.get('status', '')
    	previous_status = post_data.get('status', '')
    	job_id          = post_data.get('job_id', '')
    	result_id       = post_data.get('result_id', '')

        now = datetime.datetime.now().isoformat()

        # Get Index
    	config = {}
        config['index'] = 'main'

        restconfig = entity.getEntities('configs/alert_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']


        comment = comment.replace('\n', '<br />').replace('\r', '')
        event_id = hashlib.md5(incident_id + now).hexdigest()

        event = ''
        if (log_action == "comment"):
            event = 'time=%s severity="%s" origin="%s" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"' % (now, severity, origin, event_id, user, incident_id, comment)
        elif (log_action == "change"):
            event = 'time=%s severity="%s" origin="%s" event_id="%s" user="******" action="comment" incident_id="%s" job_id="%s" result_id="%s" status="%s" previous_status="%s"' % (now, severity, origin, event_id, user, incident_id, job_id, result_id, status, previous_status)

        logger.debug("Event will be: %s" % event)
        event = event.encode('utf8')

        try:
            splunk.setDefault('sessionKey', sessionKey)
            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'helper.py', index = config['index'])
            return self.response('Action logged', httplib.OK)

        except Exception as e:
            msg = 'Unhandled Exception: {}'.format(str(e))
            logger.exception(msg)
            return self.response(msg, httplib.INTERNAL_SERVER_ERROR)
Exemple #15
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def logAutoAssignEvent(incident_id, job_id, result_id, owner):
    now = datetime.datetime.now().isoformat()
    event_id = hashlib.md5(job_id + now).hexdigest()

    event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="change" incident_id="%s" job_id="%s" result_id="%s" owner="%s" previous_owner="unassigned"' % (now, event_id, incident_id, job_id, result_id, owner)
    log.debug("Auto assign (owner change) event will be: %s" % event)
    input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_handler.py', index = config['index'])

    event = 'time=%s severity=INFO origin="alert_handler" event_id="%s" user="******" action="change" incident_id="%s" job_id="%s" result_id="%s" status="auto_assigned" previous_status="new"' % (now, event_id, incident_id, job_id, result_id)
    log.debug("Auto assign (status change) event will be: %s" % event)
    input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_handler.py', index = config['index'])
def createIncidentChangeEvent(event, job_id, index):
    now = time.strftime("%Y-%m-%dT%H:%M:%S+0000", time.gmtime())
    event_id = hashlib.md5(job_id.encode('utf-8') +
                           now.encode('utf-8')).hexdigest()
    event_prefix = 'time={} event_id="{}" '.format(now, event_id)
    event = event_prefix + event
    input.submit(event,
                 hostname=socket.gethostname(),
                 sourcetype='incident_change',
                 source='alert_handler.py',
                 index=index)
def writeRiskScoringEventToIndex(risk_id, alert, job_id, risk_object_type, risk_object, risk_score , current_risk_score):
    log.info("Attempting Risk Scoring Event write to index=%s" % config['index'])
    now = datetime.datetime.now().isoformat()
    risk_score = risk_score + current_risk_score
    if (risk_score < 0):
        risk_score = 0

    risk_scoring_event=('time="%s" risk_id="%s" alert="%s" job_id="%s" action="update_risk_score" risk_object_type="%s" risk_object="%s" risk_score="%s" previous_risk_score="%s"' % (now, risk_id, alert, job_id, risk_object_type, risk_object, risk_score , current_risk_score))

    input.submit(risk_scoring_event, hostname = socket.gethostname(), sourcetype = 'risk_scoring', source = 'risk_handler.py', index = config['index'])
    log.info("Risk Scoring Event written to index=%s" % config['index'])
Exemple #18
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    def stream(self, records):
        #self.logger.debug('ModifyIncidentsCommand: {}'.format(self))  # logs command line
        user = self._input_header.get('owner')
        sessionKey = self._input_header.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)

        #
        # Get global settings
        #
        sessionKey = self._input_header.get('sessionKey')
        self.config['index'] = 'main'

        restconfig = entity.getEntities('configs/alert_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                self.config['index'] = restconfig['settings']['index']

        self.logger.debug("Global settings: {}".format(self.config))

        self.logger.debug("Started")
        for record in records:
            
            if 'incident_id' in record:
                
                attrs = {}
                if self.status:
                    attrs.update({"status": self.status})
                if self.owner:
                    attrs.update({"owner": self.owner})
                if self.urgency:
                    attrs.update({"urgency": self.urgency})

                self.logger.debug("Attrs: {}".format(attrs))
                if len(attrs) > 0 or self.comment:
                    # Get incident
                    query = {}
                    query['incident_id'] = record['incident_id']

                    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query={}'.format(urllib.parse.quote(json.dumps(query)))
                    serverResponse, incident = rest.simpleRequest(uri, sessionKey=sessionKey)
                    incident = json.loads(incident.decode('utf-8'))
                    self.logger.debug("Read incident from collection: {}".format(json.dumps(incident[0])))

                    now = time.strftime("%Y-%m-%dT%H:%M:%S+0000", time.gmtime())

                    changed_keys = []

                    for key in incident[0].keys():
                        if (key in attrs) and (incident[0][key] != attrs[key]):
                            changed_keys.append(key)

                            event_id = hashlib.md5(incident[0]['incident_id'].encode('utf-8') + now.encode('utf-8')).hexdigest()
                            event = 'time="{}" severity=INFO origin="ModifyIncidentsCommand" event_id="{}" user="******" action="change" incident_id="{}" {}="{}" previous_{}="{}"'.format(now, event_id, user, incident[0]['incident_id'], key, attrs[key], key, incident[0][key])
                            
                            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'modifyincidents.py', index = self.config['index'])

                            incident[0][key] = attrs[key]

                    if len(changed_keys) > 0:
                        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[0]['_key']
                        del incident[0]['_key']
                        contentsStr = json.dumps(incident[0])
                        serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=contentsStr)

                    if self.comment:
                        self.comment = self.comment.replace('\n', '<br />').replace('\r', '')
                        event_id = hashlib.md5(incident[0]['incident_id'].encode('utf-8') + now.encode('utf-8')).hexdigest()
                        event = 'time="{}" severity=INFO origin="ModifyIncidentsCommand" event_id="{}" user="******" action="comment" incident_id="{}" comment="{}"'.format(now, event_id, user, incident[0]['incident_id'], self.comment)
                        event = event.encode('utf8')
                        input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'modifyincidents.py', index = self.config['index'])

                else:                        
                    self.logger.warn("No attributes to modify found, aborting.")

            else:
                self.logger.warn("No incident_id field found in event, aborting.")  

            yield record
        if len(incidents) > 0:
            log.info("Found %s incidents of alert %s to check for reached ttl..." % (len(incidents), alert['alert']))
            for incident in incidents:
                log.info("Checking incident: %s" % incident['incident_id'])
                if (incident['alert_time'] + incident['ttl']) <= time.time():
                    log.info("Incident %s (%s) should be resolved. alert_time=%s ttl=%s now=%s" % (incident['incident_id'], incident['_key'], incident['alert_time'], incident['ttl'], time.time()))
                    old_status = incident['status']
                    incident['status'] = 'auto_ttl_resolved'
                    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/%s' % incident['_key']
                    incidentStr = json.dumps(incident)
                    serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=incidentStr)
                    
                    now = datetime.datetime.now().isoformat()
                    event_id = hashlib.md5(incident['incident_id'] + now).hexdigest()
                    log.debug("event_id=%s now=%s" % (event_id, now))

                    event = 'time=%s severity=INFO origin="alert_manager_scheduler" event_id="%s" user="******" action="auto_ttl_resolve" previous_status="%s" status="auto_ttl_resolved" incident_id="%s"' % (now, event_id, old_status, incident['incident_id'])
                    log.debug("Event will be: %s" % event)
                    input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_manager_scheduler.py', index = config['index'])
                else:
                    log.info("Incident %s has not ttl reached yet." % incident['incident_id'])
        else:
            log.info("No incidents of alert %s to check for reached ttl." % alert['alert'])

# TODO: Addtl. scheduler scenarios


end = time.time()
duration = round((end-start), 3)
log.info("Alert manager scheduler finished. duration=%ss" % duration)
Exemple #20
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    def _update_item(self, sessionKey, user, post_data):
        logger.debug("START _update_item()")
        logger.debug('post_data: %s', post_data)
        required = ['item_data']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response("Missing required arguments: %s" % missing,
                                 httplib.BAD_REQUEST)

        item_data = post_data.pop('item_data')
        item_data = json.loads(item_data)
        logger.debug("item_data: %s" % item_data)

        splunk.setDefault('sessionKey', sessionKey)

        required = ['_key', 'id']
        missing = [r for r in required if r not in item_data]
        if len(missing) > 1:
            return self.response("Missing required arguments: %s" % missing,
                                 httplib.BAD_REQUEST)

        items_uri = '/servicesNS/nobody/FreezerInventoryAppForSplunk/storage/collections/data/items?output_mode=json'

        # Get item json
        serverResponse, serverContent = rest.simpleRequest(
            items_uri, sessionKey=sessionKey, method='GET')
        logger.debug("items: %s" % serverContent)
        all_items = json.loads(serverContent)

        provided_keys = item_data

        for item in all_items:
            if '_key' in item_data:
                if item["_key"] == item_data["_key"]:
                    updated_item = item
                    del provided_keys["_key"]
            elif 'id' in item_data:
                if item["id"] == item_data["id"]:
                    updated_item = item
                    del provided_keys["id"]

        logger.debug("updated_item: %s" % updated_item)

        for key in provided_keys:
            updated_item[key] = provided_keys[key]

        item_id = updated_item["_key"]

        updated_item = json.dumps(updated_item)
        logger.debug("updated_item: %s" % updated_item)

        items_uri = '/servicesNS/nobody/FreezerInventoryAppForSplunk/storage/collections/data/items/%s' % item_id

        # Get incident json
        serverResponse, serverContent = rest.simpleRequest(
            items_uri,
            sessionKey=sessionKey,
            jsonargs=updated_item,
            method='POST')
        logger.debug("items: %s" % serverContent)

        if int(serverResponse['status']) == 200:
            # Get Index
            config = {}
            config['index'] = 'main'
            config['enable'] = 'false'

            restconfig = entity.getEntities('freezer_inventory/settings',
                                            count=-1,
                                            sessionKey=sessionKey)
            if len(restconfig) > 0:
                if 'index' in restconfig['indexing']:
                    config['index'] = restconfig['indexing']['index']
                if 'index' in restconfig['indexing']:
                    config['enable'] = restconfig['indexing']['enable']

            if config['enable'].lower() in ("true", "1"):
                event = json.loads(updated_item)
                event['action'] = "updated"
                event = json.dumps(event)

                logger.debug("Event will be: %s" % event)
                event = event.encode('utf8')

                input.submit(event,
                             hostname=socket.gethostname(),
                             sourcetype='freezer:item',
                             source='items_rest_endpoint.py',
                             index=config['index'])

                logger.debug("Event successfully added")

        items = json.loads(serverContent)
        return self.response(items, httplib.OK)
Exemple #21
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    def _delete_item(self, sessionKey, query_params):
        logger.debug("START _delete_item()")
        required = ['_key', 'id']
        missing = [r for r in required if r not in query_params]
        if len(missing) > 1:
            return self.response("Missing a required argument: %s" % missing,
                                 httplib.BAD_REQUEST)

        splunk.setDefault('sessionKey', sessionKey)

        if '_key' in query_params:
            item_id = query_params.pop('_key')
        else:
            item_id = query_params.pop('id')
            all_items = self._get_items(sessionKey, query_params)
            logger.debug("all_items: %s" % all_items)
            for item in all_items['payload']:
                if item['id'] == item_id:
                    item_id = item['_key']

        items_uri = '/servicesNS/nobody/FreezerInventoryAppForSplunk/storage/collections/data/items/%s' % item_id
        logger.debug("items_uri: %s" % items_uri)

        items = {'_key': item_id, 'action': "removed"}

        # Get item json
        serverResponse, serverContent = rest.simpleRequest(
            items_uri, sessionKey=sessionKey, method='DELETE')

        if int(serverResponse['status']) == 200:
            # Get Index
            config = {}
            config['index'] = 'main'
            config['enable'] = 'false'

            restconfig = entity.getEntities('freezer_inventory/settings',
                                            count=-1,
                                            sessionKey=sessionKey)
            if len(restconfig) > 0:
                if 'index' in restconfig['indexing']:
                    config['index'] = restconfig['indexing']['index']
                if 'index' in restconfig['indexing']:
                    config['enable'] = restconfig['indexing']['enable']

            if config['enable'].lower() in ("true", "1"):
                event = items
                event['action'] = "deleted"
                event = json.dumps(event)

                logger.debug("Event will be: %s" % event)
                event = event.encode('utf8')

                input.submit(event,
                             hostname=socket.gethostname(),
                             sourcetype='freezer:item',
                             source='items_rest_endpoint.py',
                             index=config['index'])

                logger.debug("Event successfully added")

        logger.debug("items: %s" % json.dumps(items))
        return self.response(items, httplib.OK)
Exemple #22
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    def stream(self, records):
        #self.logger.debug('ModifyIncidentsCommand: %s', self)  # logs command line
        user = self._input_header.get('owner')
        sessionKey = self._input_header.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)

        self.logger.debug("Started")
        for record in records:

            if 'incident_id' in record:

                attrs = {}
                if self.status:
                    attrs.update({"status": self.status})
                if self.owner:
                    attrs.update({"owner": self.owner})
                if self.urgency:
                    attrs.update({"urgency": self.urgency})

                self.logger.debug("Attrs: %s" % attrs)
                if len(attrs) > 0 or self.comment:
                    # Get incident
                    query = {}
                    query['incident_id'] = record['incident_id']

                    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(
                        json.dumps(query))
                    serverResponse, incident = rest.simpleRequest(
                        uri, sessionKey=sessionKey)
                    incident = json.loads(incident)
                    self.logger.debug("Read incident from collection: %s" %
                                      json.dumps(incident[0]))

                    now = datetime.datetime.now().isoformat()
                    changed_keys = []

                    for key in incident[0].keys():
                        if (key in attrs) and (incident[0][key] != attrs[key]):
                            changed_keys.append(key)

                            event_id = hashlib.md5(incident[0]['incident_id'] +
                                                   now).hexdigest()
                            event = 'time=%s severity=INFO origin="ModifyIncidentsCommand" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s"' % (
                                now, event_id, user,
                                incident[0]['incident_id'], key, attrs[key],
                                key, incident[0][key])

                            input.submit(event,
                                         hostname=socket.gethostname(),
                                         sourcetype='incident_change',
                                         source='modifyincidents.py',
                                         index='alerts')

                            incident[0][key] = attrs[key]

                    if len(changed_keys) > 0:
                        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[
                            0]['_key']
                        del incident[0]['_key']
                        contentsStr = json.dumps(incident[0])
                        serverResponse, serverContent = rest.simpleRequest(
                            uri, sessionKey=sessionKey, jsonargs=contentsStr)
                    else:
                        self.logger.warn(
                            "No changed attributes found, aborting.")

                    if self.comment:
                        event_id = hashlib.md5(incident[0]['incident_id'] +
                                               now).hexdigest()
                        event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"' % (
                            now, event_id, user, incident[0]['incident_id'],
                            self.comment)
                        event = event.encode('utf8')
                        input.submit(event,
                                     hostname=socket.gethostname(),
                                     sourcetype='incident_change',
                                     source='modifyincidents.py',
                                     index='alerts')

                else:
                    self.logger.warn(
                        "No attributes to modify found, aborting.")

            else:
                self.logger.warn(
                    "No incident_id field found in event, aborting.")

            yield record
    def save(self, contents, **kwargs):
        """
        Save the contents of a lookup file
        """

        logger.info("Saving incident settings contents...")

        user = cherrypy.session['user']['name']
        sessionKey = cherrypy.session.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)

        #
        # Get global settings
        #
        config = {}
        config['index'] = 'alerts'

        restconfig = entity.getEntities('configs/alert_manager',
                                        count=-1,
                                        sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        contents = json.loads(contents)

        logger.debug("Contents: %s" % json.dumps(contents))

        # Get key
        query = {}
        query['job_id'] = contents['job_id']
        logger.debug("Filter: %s" % json.dumps(query))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(
            json.dumps(query))
        serverResponse, incident = rest.simpleRequest(uri,
                                                      sessionKey=sessionKey)
        logger.debug("Settings for incident: %s" % incident)
        incident = json.loads(incident)

        # Update incident
        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[
            0]['_key']
        logger.debug("URI for incident update: %s" % uri)

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        for key in incident[0].keys():
            if (key in contents) and (incident[0][key] != contents[key]):
                logger.info(
                    "%s for incident %s changed. Writing change event to index %s."
                    % (key, incident[0]['job_id'], config['index']))
                event_id = hashlib.md5(incident[0]['job_id'] + now).hexdigest()
                event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="change" job_id="%s" %s="%s" previous_%s="%s" comment="%s"' % (
                    now, event_id, user, incident[0]['job_id'], key,
                    contents[key], key, incident[0][key], contents['comment'])
                logger.debug("Event will be: %s" % event)
                input.submit(event,
                             hostname=socket.gethostname(),
                             sourcetype='incident_change',
                             source='incident_settings.py',
                             index=config['index'])
                incident[0][key] = contents[key]
            else:
                logger.info("%s for incident %s didn't change." %
                            (key, incident[0]['job_id']))

        del incident[0]['_key']
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: %s" % contentsStr)
        serverResponse, serverContent = rest.simpleRequest(
            uri, sessionKey=sessionKey, jsonargs=contentsStr)
        logger.debug("Response from update incident entry was %s " %
                     serverResponse)

        return 'Data has been saved'
    def _do_update_incidents(self, sessionKey, config, eh, incident_data,
                             user):
        # Get key
        query = {}
        logger.debug("Filter: {}".format(json.dumps(query)))

        logger.info("_do_update_incidents")
        logger.debug("incident_data: {}".format(incident_data))

        incident_ids = incident_data.pop('incident_ids')

        # Prepared new entry
        now = datetime.datetime.now().isoformat()

        # Setting a filter batch size of max. 100 incidents
        filter_batchsize = 100
        incidents = []

        for i in range(0, len(incident_ids), filter_batchsize):
            filter_batch = incident_ids[i:i + filter_batchsize]
            filter = ''

            for incident_id in filter_batch:
                filter += ' {{"incident_id": "{}"}},'.format(incident_id)

            # Remove last commma for valid json
            filter = filter[:-1]
            logger.debug("filter: {}".format(filter))

            query = '{"$or": [' + filter + ']}'

            logger.info("Incident filter query starting:")
            uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query={}'.format(
                urllib.parse.quote(query))
            serverResponse, incident_batch = rest.simpleRequest(
                uri, sessionKey=sessionKey)

            if serverResponse['status'] == "200":
                logger.info("Incident filter query finished successfully:")
            else:
                logger.info(
                    "Incident filter query failed: {}".format(serverResponse))

            incidents += (json.loads(incident_batch))

        logger.info("Number of all incidents: {}".format(len(incidents)))

        events = ''

        # List of notification
        notification = {}
        notifications = []

        # Loop through all incidents and replace changed keys
        for attribute_key, attribute_value in incident_data.items():

            logger.debug("Update attribute key: {}".format(attribute_key))

            if attribute_key != "comment":
                for incident in incidents:

                    event_id = hashlib.md5(
                        incident['incident_id'].encode('utf-8') +
                        now.encode('utf-8')).hexdigest()
                    event = ''

                    if (attribute_value != incident.get(attribute_key)):
                        event = 'time={} severity=INFO origin="incident_posture" event_id="{}" user="******" action="change" incident_id="{}" {}="{}" previous_{}="{}"'.format(
                            now, event_id, user, incident['incident_id'],
                            attribute_key, attribute_value, attribute_key,
                            incident.get(attribute_key))

                        # Event handling cases for owner and status changes
                        if attribute_key == "owner":
                            notification['incident'] = incident['incident_id']
                            notification['alert'] = incident["alert"]
                            notification['event'] = "incident_assigned"
                            notifications.append(notification.copy())

                        elif attribute_key == "status" and attribute_value == "resolved":
                            notification['incident'] = incident['incident_id']
                            notification['alert'] = incident["alert"]
                            notification['event'] = "incident_resolved"
                            notifications.append(notification.copy())

                        else:
                            notification['incident'] = incident['incident_id']
                            notification['alert'] = incident["alert"]
                            notification['event'] = "incident_changed"
                            notifications.append(notification.copy())

                        # Replace old value
                        incident[attribute_key] = attribute_value

                        # Send log event to index
                        if (event != ''):
                            events += event + "\n"

                    # Reset event
                    else:
                        event = ''

                notification = {}

            # Logging and event handling cases for comments
            elif attribute_key == "comment" and attribute_value != "":
                for incident in incidents:
                    event_id = hashlib.md5(
                        incident['incident_id'].encode('utf-8') +
                        now.encode('utf-8')).hexdigest()
                    event = ''
                    event = 'time={} severity=INFO origin="incident_posture" event_id="{}" user="******" action="comment" incident_id="{}" comment="{}"'.format(
                        now, event_id, user, incident['incident_id'],
                        attribute_value)
                    notification['incident'] = incident['incident_id']
                    notification['alert'] = incident["alert"]
                    notification['event'] = "incident_commented"
                    notifications.append(notification.copy())

                    logger.debug("Comment event will be: {}".format(event))

                    # Send log event to index
                    if (event != ''):
                        if type(event) == 'byte':
                            event = event.decode("utf-8")
                        events += event + "\n"

                    notification = {}

        logger.debug("Events: {}".format(events))

        if events != '':
            input.submit(events,
                         hostname=socket.gethostname(),
                         sourcetype='incident_change',
                         source='incident_settings.py',
                         index=config['index'])

        logger.debug("Notifications: {}".format(notifications))

        self._send_notifications(sessionKey, eh, notifications)

        # Setting a batch size of max. 1000 incidents
        batchsize = 1000
        incident_batch_counter = 0

        for i in range(0, len(incidents), batchsize):
            incident_batch = incidents[i:i + batchsize]

            # Finally batch save updated incidents
            uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/batch_save'
            logger.info("Batchsave starting")
            serverResponse, serverContent = rest.simpleRequest(
                uri,
                sessionKey=sessionKey,
                method='POST',
                jsonargs=json.dumps(incident_batch))
            logger.debug("Batchsave serverResponse: {}".format(serverResponse))
            logger.debug("Batchsave serverResponse Status: {}".format(
                serverResponse['status']))
            logger.debug("Batchsave serverContent: {}".format(
                serverContent.decode('utf-8')))
            logger.info("Batchsave serverContent incident count: {}".format(
                len(json.loads(serverContent.decode('utf-8')))))
            if serverResponse['status'] == "200":
                logger.info("Batchsave finished successfully")
            else:
                logger.info(
                    "Batchsave finished failed: {}".format(serverResponse))

            incident_batch_counter += len(incident_batch)
            logger.info("Bulk update total of {} incidents finished".format(
                incident_batch_counter))

        logger.debug("Updated incidents: {}".format(incidents))
        logger.info("Bulk update finished")
    def _do_update_incident(self, sessionKey, config, eh, incident_id,
                            incident_data, user):
        # Get key
        query = {}
        query['incident_id'] = incident_id
        logger.debug("Filter: {}".format(json.dumps(query)))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query={}'.format(
            urllib.parse.quote(json.dumps(query)))
        serverResponse, incident = rest.simpleRequest(uri,
                                                      sessionKey=sessionKey)
        logger.debug("Settings for incident: {}".format(
            incident.decode('utf-8')))
        incident = json.loads(incident)

        # Update incident
        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[
            0]['_key']
        logger.debug("URI for incident update: {}".format(uri))

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        changed_keys = []

        # Add synthetic group_id if attribute is still null in incident[0] dict
        if 'group_id' not in incident[0] and 'group_id' in incident_data:
            incident[0]['group_id'] = ''

        for key in list(incident[0].keys()):
            if (key in incident_data) and (incident[0][key] !=
                                           incident_data[key]):
                changed_keys.append(key)
                logger.info(
                    "{} for incident {} changed. Writing change event to index {}."
                    .format(key, incident[0]['incident_id'], config['index']))
                event_id = hashlib.md5(
                    incident[0]['incident_id'].encode('utf-8') +
                    now.encode('utf-8')).hexdigest()
                event = 'time={} severity=INFO origin="incident_posture" event_id="{}" user="******" action="change" incident_id="{}" {}="{}" previous_{}="{}"'.format(
                    now, event_id, user, incident[0]['incident_id'], key,
                    incident_data[key], key, incident[0][key])
                logger.debug("Change event will be: {}".format(event))
                input.submit(event,
                             hostname=socket.gethostname(),
                             sourcetype='incident_change',
                             source='incident_settings.py',
                             index=config['index'])
                incident[0][key] = incident_data[key]

                # Set flag to prevent manual owner/urgency override to be overwritten by subsequent alerts
                if key == "owner":
                    incident[0]['preserve_owner'] = True
                    logger.info('preserve_owner')
                elif key == "urgency":
                    incident[0]['preserve_urgency'] = True
                    logger.info('preserve_urgency')
            else:
                logger.info("{} for incident {} didn't change.".format(
                    key, incident[0]['incident_id']))

        del incident[0]['_key']
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: {}".format(contentsStr))
        serverResponse, serverContent = rest.simpleRequest(
            uri, sessionKey=sessionKey, jsonargs=contentsStr)

        logger.debug("Response from update incident entry was {} ".format(
            serverResponse))
        logger.debug("Changed keys: {}".format(changed_keys))

        if len(changed_keys) > 0:
            ic = IncidentContext(sessionKey, incident_id)
            if "owner" in changed_keys:
                eh.handleEvent(alert=incident[0]["alert"],
                               event="incident_assigned",
                               incident=incident[0],
                               context=ic.getContext())
            elif "status" in changed_keys and incident_data[
                    "status"] == "resolved":
                eh.handleEvent(alert=incident[0]["alert"],
                               event="incident_resolved",
                               incident=incident[0],
                               context=ic.getContext())
            else:
                eh.handleEvent(alert=incident[0]["alert"],
                               event="incident_changed",
                               incident=incident[0],
                               context=ic.getContext())

        if incident_data['comment'] != "":
            incident_data['comment'] = incident_data['comment'].replace(
                '\n', '<br />').replace('\r', '')
            event_id = hashlib.md5(incident[0]['incident_id'].encode('utf-8') +
                                   now.encode('utf-8')).hexdigest()
            event = 'time={} severity=INFO origin="incident_posture" event_id="{}" user="******" action="comment" incident_id="{}" comment="{}"'.format(
                now, event_id, user, incident[0]['incident_id'],
                incident_data['comment'])
            logger.debug("Comment event will be: {}".format(event))
            event = event.encode('utf8')
            input.submit(event,
                         hostname=socket.gethostname(),
                         sourcetype='incident_change',
                         source='incident_settings.py',
                         index=config['index'])
            ic = IncidentContext(sessionKey, incident_id)
            eh.handleEvent(alert=incident[0]["alert"],
                           event="incident_commented",
                           incident=incident[0],
                           context=ic.getContext())
query = '{"job_id":"%s"}' % job_id
log.debug("Filter: %s" % query)
uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(
    query)
log.debug("Incident query: %s" % uri)

serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey)
incident_list = json.loads(serverContent)

if len(incident_list) == 0:

    # Write alert metadata to index
    log.info("Attempting Alert metadata write to index=%s" % config['index'])
    input.submit(json.dumps(job),
                 hostname=socket.gethostname(),
                 sourcetype='alert_metadata',
                 source='alert_handler.py',
                 index=config['index'])
    log.info("Alert metadata written to index=%s" % config['index'])

    #if config['save_results'] == 0:
    #	# Get alert results
    #	job = search.getJob(job_id, sessionKey=sessionKey, message_level='warn')
    #	feed = job.getFeed(mode='results', outputMode='json')
    #	feed = json.loads(feed)
    #	feed['job_id'] = job_id
    #	feed['published'] = alert_time
    #
    #	# Write results to index
    #	input.submit(json.dumps(feed), hostname = socket.gethostname(), sourcetype = 'alert_results', source = 'alert_handler.py', index = config['index'])
    #	log.info("Alert results written to index=%s" % config['index'])
    def _create_new_incident(self, sessionKey, user, post_data):
        logger.debug("START _create_new_incident()")
        logger.debug("post_data: {}".format(post_data))
        config = {}
        config['index'] = 'main'
        config['collect_data_results'] = False
        config['index_data_results'] = False

        # Get config data
        restconfig = entity.getEntities('configs/alert_manager',
                                        count=-1,
                                        sessionKey=sessionKey)
        if len(restconfig) > 0:
            # Get index
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

            # Check if results have be written to collection
            if 'collect_data_results' in restconfig['settings']:
                if restconfig['settings']['collect_data_results'].lower() in (
                        '1', 'true'):
                    config['collect_data_results'] = True
                else:
                    config['collect_data_results'] = False

            # Check if results have be indexed
            if 'index_data_results' in restconfig['settings']:
                if restconfig['settings']['index_data_results'].lower() in (
                        '1', 'true'):
                    config['index_data_results'] = True
                else:
                    config['index_data_results'] = False

        logger.info("Global settings: {}".format(config))

        # Create timestamp for event
        gmtime = time.gmtime()
        now = time.strftime("%Y-%m-%dT%H:%M:%S.000+0000", gmtime)
        now_epoch = time.strftime("%s", gmtime)

        required = ['title', 'urgency', 'impact', 'owner']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response(
                "Missing required arguments: {}".format(missing),
                http.client.BAD_REQUEST)

        title = post_data.get('title')
        category = post_data.get('category')
        subcategory = post_data.get('subcategory')
        tags = post_data.get('tags')
        urgency = post_data.get('urgency')
        impact = post_data.get('impact')
        owner = post_data.get('owner')
        origin = post_data.get('origin')
        group_id = post_data.get('group_id')
        fields = post_data.get('fields')
        earliest_time = post_data.get('earliest_time')
        latest_time = post_data.get('latest_time')
        event_search = post_data.get('event_search')

        if not category:
            category = 'unknown'
        if not subcategory:
            subcategory = 'unknown'
        if not tags:
            tags = '[Untagged]'
        if not event_search:
            event_search = '|noop'
        if not earliest_time:
            earliest_time = int(now_epoch) - 1
        if not latest_time:
            latest_time = now

        # Field validation and formatting
        if fields:
            fields = fields.rstrip()
            try:
                fields = (dict(item.split("=") for item in fields.split("\n")))
                # Remove double-quotes
                for key, value in fields.items():
                    fields[key] = value.replace('"', '')

            except Exception as e:
                msg = 'Unhandled Exception: {}'.format(str(e))
                logger.exception(msg)
                return self.response(msg, http.client.INTERNAL_SERVER_ERROR)

        # Create unique id
        incident_id = str(uuid.uuid4())

        # Create event_id
        event_id = hashlib.md5(
            incident_id.encode('utf-8') + now.encode('utf-8')).hexdigest()

        # Defaults
        ttl = 3600
        alert_time = now
        search_name = 'Manual Alert'
        result_id = 0
        job_id = event_id
        alert = title
        display_fields = ''
        external_reference_id = ''
        priority = ''
        status = 'new'
        app = 'alert_manager'

        logger.debug("title: {}".format(title))

        # Create metadata event
        metadata = '{{"alert":"{}", "alert_time": "{}", "origin": "{}", "app": "{}", "category": "{}", "display_fields":  "{}", "entry":[{{"content": "earliestTime": "{}", "eventSearch": "{}","latestTime": "{}"}}], "external_reference_id": "{}", "impact": "{}", "incident_id": "{}", "job_id": "{}", "owner": "{}", "priority": "{}", "result_id": "{}", "subcategory": "{}", "tags": "{}", "title": "{}", "ttl": "{}", "urgency": "{}"}}'.format(
            alert, now, origin, app, category, display_fields, earliest_time,
            event_search, latest_time, external_reference_id, impact,
            incident_id, job_id, owner, priority, result_id, subcategory, tags,
            title, ttl, urgency)
        logger.debug("Metadata {}".format(metadata))

        try:
            splunk.setDefault('sessionKey', sessionKey)
            input.submit(metadata,
                         hostname=socket.gethostname(),
                         sourcetype='alert_metadata',
                         source='helper.py',
                         index=config['index'])

        except Exception as e:
            msg = 'Unhandled Exception: {}'.format(str(e))
            logger.exception(msg)
            return self.response(msg, http.client.INTERNAL_SERVER_ERROR)

        # Create incident
        entry = {}
        entry['title'] = title
        entry['category'] = category
        entry['subcategory'] = subcategory
        entry['tags'] = tags
        entry['display_fields'] = display_fields
        entry['incident_id'] = incident_id
        entry['alert_time'] = now_epoch
        entry['job_id'] = job_id
        entry['result_id'] = result_id
        entry['alert'] = alert
        entry['app'] = app
        entry['status'] = status
        entry['ttl'] = ttl
        entry['impact'] = impact
        entry['urgency'] = urgency
        entry['priority'] = priority
        entry['owner'] = owner
        entry['search'] = event_search
        entry['external_reference_id'] = external_reference_id
        entry['group_id'] = group_id

        entry = json.dumps(entry, sort_keys=True)
        logger.debug("createIncident(): Entry: {}".format(entry))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents'
        rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=entry)

        # Create incident results
        if fields:

            field_array = []
            field_array.append(fields)

            field_list = []

            for key in fields:
                field_list.append(key)

            logger.debug("fields: {}".format(fields))

            results = {}
            results['incident_id'] = incident_id
            results['fields'] = field_array
            results['field_list'] = field_list

            logger.debug("Entry: {}".format(results))

            # Write results to incident_results collection
            if config['collect_data_results'] == True:
                try:
                    # Add job_id and result_id to collection
                    results['job_id'] = job_id
                    results['result_id'] = result_id
                    results = json.dumps(results, sort_keys=True)

                    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incident_results'
                    rest.simpleRequest(uri,
                                       sessionKey=sessionKey,
                                       jsonargs=results)
                    logger.info(
                        "Results for incident_id={} written to collection.".
                        format(incident_id))

                except:
                    msg = 'Unhandled Exception: {}'.format(str(e))
                    logger.exception(msg)
                    return self.response(msg,
                                         http.client.INTERNAL_SERVER_ERROR)

            # Write results to index
            if config['index_data_results'] == True:
                try:
                    results = json.dumps(results, sort_keys=True)

                    input.submit(results,
                                 hostname=socket.gethostname(),
                                 sourcetype='alert_data_results',
                                 source='helper.py',
                                 index=config['index'])
                    logger.info(
                        "Results for incident_id={} written to index.".format(
                            incident_id))

                except:
                    msg = 'Unhandled Exception: {}'.format(str(e))
                    logger.exception(msg)
                    return self.response(msg,
                                         http.client.INTERNAL_SERVER_ERROR)

        # Create incident_change events
        event = 'time={} event_id={} severity=INFO origin="alert_handler" user="******" action="create" alert="{}" incident_id="{}" job_id="{}" result_id="{}" owner="{}" status="new" urgency="{}" ttl="{}" alert_time="{}"'.format(
            now, event_id, user, search_name, incident_id, job_id, result_id,
            owner, urgency, ttl, alert_time)

        logger.debug("Event will be: {}".format(event))
        event = event.encode('utf8')

        try:
            splunk.setDefault('sessionKey', sessionKey)
            input.submit(event,
                         hostname=socket.gethostname(),
                         sourcetype='incident_change',
                         source='helper.py',
                         index=config['index'])
            return self.response('Action logged', http.client.OK)

        except Exception as e:
            msg = 'Unhandled Exception: {}'.format(str(e))
            logger.exception(msg)
            return self.response(msg, http.client.INTERNAL_SERVER_ERROR)

        return self.response('Action logged', http.client.OK)
    def save(self, contents, **kwargs):
        """
        Save the contents of a lookup file
        """

        logger.info("Saving incident settings contents...")

        user = cherrypy.session['user']['name']
        sessionKey = cherrypy.session.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)
        
        #
        # Get global settings
        #
        config = {}
        config['index'] = 'alerts'
        
        restconfig = entity.getEntities('configs/alert_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        contents = json.loads(contents)

        logger.debug("Contents: %s" % json.dumps(contents))

        # Get key
        query = {}
        query['incident_id'] = contents['incident_id']
        logger.debug("Filter: %s" % json.dumps(query))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(json.dumps(query))
        serverResponse, incident = rest.simpleRequest(uri, sessionKey=sessionKey)
        logger.debug("Settings for incident: %s" % incident)
        incident = json.loads(incident)

        # Update incident
        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[0]['_key']
        logger.debug("URI for incident update: %s" % uri )

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        for key in incident[0].keys():
            if (key in contents) and (incident[0][key] != contents[key]):
                logger.info("%s for incident %s changed. Writing change event to index %s." % (key, incident[0]['incident_id'], config['index']))
                event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
                event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s" comment="%s"' % (now, event_id, user, incident[0]['incident_id'], key, contents[key], key, incident[0][key], contents['comment'])
                logger.debug("Event will be: %s" % event)
                input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'incident_settings.py', index = config['index'])
                incident[0][key] = contents[key]
            else:
                logger.info("%s for incident %s didn't change." % (key, incident[0]['incident_id']))

        del incident[0]['_key']
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: %s" % contentsStr)
        serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=contentsStr)
        logger.debug("Response from update incident entry was %s " % serverResponse)


        return 'Data has been saved'
                        log.info("Checking incident: %s" % incident['incident_id'])
                        if (incident['alert_time'] + incident['ttl']) <= time.time():
                            log.info("Incident %s (%s) should be resolved. alert_time=%s ttl=%s now=%s" % (incident['incident_id'], incident['_key'], incident['alert_time'], incident['ttl'], time.time()))
                            old_status = incident['status']
                            incident['status'] = 'auto_ttl_resolved'
                            uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/%s' % incident['_key']
                            incidentStr = json.dumps(incident)
                            serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=incidentStr)
                            
                            now = datetime.datetime.now().isoformat()
                            event_id = hashlib.md5(incident['incident_id'] + now).hexdigest()
                            log.debug("event_id=%s now=%s" % (event_id, now))

                            event = 'time=%s severity=INFO origin="alert_manager_scheduler" event_id="%s" user="******" action="auto_ttl_resolve" previous_status="%s" status="auto_ttl_resolved" incident_id="%s"' % (now, event_id, old_status, incident['incident_id'])
                            log.debug("Event will be: %s" % event)
                            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'alert_manager_scheduler.py', index = config['index'])
                            ic = IncidentContext(sessionKey, incident["incident_id"])
                            eh.handleEvent(alert=alert["name"], event="incident_auto_ttl_resolved", incident={"owner": incident["owner"]}, context=ic.getContext())
                        else:
                            log.info("Incident %s has not ttl reached yet." % incident['incident_id'])
                else:
                    log.info("No incidents of alert %s to check for reached ttl." % alert['name'])
            log.debug('Alert "%s" is not configured for auto_ttl_resolve, skipping...' % alert['name'])

    #
    # Look for auto_suppress_resolve incidents
    #
    query = {}
    query['auto_suppress_resolve'] = True
    log.debug("Filter: %s" % json.dumps(query))
    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incident_settings?query=%s' % urllib.quote(json.dumps(query))
Exemple #30
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    def _update_incident(self, sessionKey, user, post_data):
        logger.debug("START _update_incident()")

        required = ['incident_data']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response("Missing required arguments: %s" % missing,
                                 httplib.BAD_REQUEST)

        incident_data = post_data.pop('incident_data')

        splunk.setDefault('sessionKey', sessionKey)

        eh = EventHandler(sessionKey=sessionKey)

        config = {}
        config['index'] = 'main'

        restconfig = entity.getEntities('configs/alert_manager',
                                        count=-1,
                                        sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        incident_data = json.loads(incident_data)

        # Get key
        query = {}
        query['incident_id'] = incident_data['incident_id']
        logger.debug("Filter: %s" % json.dumps(query))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(
            json.dumps(query))
        serverResponse, incident = rest.simpleRequest(uri,
                                                      sessionKey=sessionKey)
        logger.debug("Settings for incident: %s" % incident)
        incident = json.loads(incident)

        # Update incident
        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[
            0]['_key']
        logger.debug("URI for incident update: %s" % uri)

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        changed_keys = []
        for key in incident[0].keys():
            if (key in incident_data) and (incident[0][key] !=
                                           incident_data[key]):
                changed_keys.append(key)
                logger.info(
                    "%s for incident %s changed. Writing change event to index %s."
                    % (key, incident[0]['incident_id'], config['index']))
                event_id = hashlib.md5(incident[0]['incident_id'] +
                                       now).hexdigest()
                event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s"' % (
                    now, event_id, user, incident[0]['incident_id'], key,
                    incident_data[key], key, incident[0][key])
                logger.debug("Change event will be: %s" % event)
                input.submit(event,
                             hostname=socket.gethostname(),
                             sourcetype='incident_change',
                             source='incident_settings.py',
                             index=config['index'])
                incident[0][key] = incident_data[key]

            else:
                logger.info("%s for incident %s didn't change." %
                            (key, incident[0]['incident_id']))

        del incident[0]['_key']
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: %s" % contentsStr)
        serverResponse, serverContent = rest.simpleRequest(
            uri, sessionKey=sessionKey, jsonargs=contentsStr)

        logger.debug("Response from update incident entry was %s " %
                     serverResponse)
        logger.debug("Changed keys: %s" % changed_keys)

        if len(changed_keys) > 0:
            ic = IncidentContext(sessionKey, incident_data['incident_id'])
            if "owner" in changed_keys:
                eh.handleEvent(alert=incident[0]["alert"],
                               event="incident_assigned",
                               incident=incident[0],
                               context=ic.getContext())
            elif "status" in changed_keys and incident_data[
                    "status"] == "resolved":
                eh.handleEvent(alert=incident[0]["alert"],
                               event="incident_resolved",
                               incident=incident[0],
                               context=ic.getContext())
            else:
                eh.handleEvent(alert=incident[0]["alert"],
                               event="incident_changed",
                               incident=incident[0],
                               context=ic.getContext())

        if incident_data['comment'] != "":
            incident_data['comment'] = incident_data['comment'].replace(
                '\n', '<br />').replace('\r', '')
            event_id = hashlib.md5(incident[0]['incident_id'] +
                                   now).hexdigest()
            event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"' % (
                now, event_id, user, incident[0]['incident_id'],
                incident_data['comment'])
            logger.debug("Comment event will be: %s" % event)
            event = event.encode('utf8')
            input.submit(event,
                         hostname=socket.gethostname(),
                         sourcetype='incident_change',
                         source='incident_settings.py',
                         index=config['index'])
            ic = IncidentContext(sessionKey, incident_data['incident_id'])
            eh.handleEvent(alert=incident[0]["alert"],
                           event="incident_commented",
                           incident=incident[0],
                           context=ic.getContext())

        return self.response('Successfully updated incident.', httplib.OK)
    def save(self, contents, **kwargs):

        logger.info("Saving incident settings contents...")

        user = cherrypy.session["user"]["name"]
        sessionKey = cherrypy.session.get("sessionKey")
        splunk.setDefault("sessionKey", sessionKey)

        eh = EventHandler(sessionKey=sessionKey)

        config = {}
        config["index"] = "alerts"

        restconfig = entity.getEntities("configs/alert_manager", count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if "index" in restconfig["settings"]:
                config["index"] = restconfig["settings"]["index"]

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        contents = json.loads(contents)

        logger.debug("Contents: %s" % json.dumps(contents))

        # Get key
        query = {}
        query["incident_id"] = contents["incident_id"]
        logger.debug("Filter: %s" % json.dumps(query))

        uri = "/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s" % urllib.quote(
            json.dumps(query)
        )
        serverResponse, incident = rest.simpleRequest(uri, sessionKey=sessionKey)
        logger.debug("Settings for incident: %s" % incident)
        incident = json.loads(incident)

        # Update incident
        uri = "/servicesNS/nobody/alert_manager/storage/collections/data/incidents/" + incident[0]["_key"]
        logger.debug("URI for incident update: %s" % uri)

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        changed_keys = []
        for key in incident[0].keys():
            if (key in contents) and (incident[0][key] != contents[key]):
                changed_keys.append(key)
                logger.info(
                    "%s for incident %s changed. Writing change event to index %s."
                    % (key, incident[0]["incident_id"], config["index"])
                )
                event_id = hashlib.md5(incident[0]["incident_id"] + now).hexdigest()
                event = (
                    'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s"'
                    % (now, event_id, user, incident[0]["incident_id"], key, contents[key], key, incident[0][key])
                )
                logger.debug("Change event will be: %s" % event)
                input.submit(
                    event,
                    hostname=socket.gethostname(),
                    sourcetype="incident_change",
                    source="incident_settings.py",
                    index=config["index"],
                )
                incident[0][key] = contents[key]

            else:
                logger.info("%s for incident %s didn't change." % (key, incident[0]["incident_id"]))

        del incident[0]["_key"]
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: %s" % contentsStr)
        serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=contentsStr)

        logger.debug("Response from update incident entry was %s " % serverResponse)
        logger.debug("Changed keys: %s" % changed_keys)

        if len(changed_keys) > 0:
            ic = IncidentContext(sessionKey, contents["incident_id"])
            if "owner" in changed_keys:
                eh.handleEvent(
                    alert=incident[0]["alert"], event="incident_assigned", incident=incident[0], context=ic.getContext()
                )
            elif "status" in changed_keys and contents["status"] == "resolved":
                eh.handleEvent(
                    alert=incident[0]["alert"], event="incident_resolved", incident=incident[0], context=ic.getContext()
                )
            else:
                eh.handleEvent(
                    alert=incident[0]["alert"], event="incident_changed", incident=incident[0], context=ic.getContext()
                )

        if contents["comment"] != "":
            event_id = hashlib.md5(incident[0]["incident_id"] + now).hexdigest()
            event = (
                'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"'
                % (now, event_id, user, incident[0]["incident_id"], contents["comment"])
            )
            logger.debug("Comment event will be: %s" % event)
            event = event.encode("utf8")
            input.submit(
                event,
                hostname=socket.gethostname(),
                sourcetype="incident_change",
                source="incident_settings.py",
                index=config["index"],
            )

        return "Done"
    def save(self, contents, **kwargs):


        logger.info("Saving incident settings contents...")

        user = cherrypy.session['user']['name']
        sessionKey = cherrypy.session.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)

        eh = EventHandler(sessionKey = sessionKey)

        config = {}
        config['index'] = 'alerts'
        
        restconfig = entity.getEntities('configs/alert_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        contents = json.loads(contents)

        logger.debug("Contents: %s" % json.dumps(contents))

        # Get key
        query = {}
        query['incident_id'] = contents['incident_id']
        logger.debug("Filter: %s" % json.dumps(query))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(json.dumps(query))
        serverResponse, incident = rest.simpleRequest(uri, sessionKey=sessionKey)
        logger.debug("Settings for incident: %s" % incident)
        incident = json.loads(incident)

        # Update incident
        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[0]['_key']
        logger.debug("URI for incident update: %s" % uri )

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        changed_keys = []
        for key in incident[0].keys():
            if (key in contents) and (incident[0][key] != contents[key]):
                changed_keys.append(key)
                logger.info("%s for incident %s changed. Writing change event to index %s." % (key, incident[0]['incident_id'], config['index']))
                event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
                event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s"' % (now, event_id, user, incident[0]['incident_id'], key, contents[key], key, incident[0][key])
                logger.debug("Change event will be: %s" % event)
                input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'incident_settings.py', index = config['index'])
                incident[0][key] = contents[key]

            else:
                logger.info("%s for incident %s didn't change." % (key, incident[0]['incident_id']))

        del incident[0]['_key']
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: %s" % contentsStr)
        serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=contentsStr)

        logger.debug("Response from update incident entry was %s " % serverResponse)
        logger.debug("Changed keys: %s" % changed_keys)

        if len(changed_keys) > 0:
            ic = IncidentContext(sessionKey, contents['incident_id'])
            if "owner" in changed_keys:
                eh.handleEvent(alert=incident[0]["alert"], event="incident_assigned", incident=incident[0], context=ic.getContext())
            elif "status" in changed_keys and contents["status"] == "resolved":
                eh.handleEvent(alert=incident[0]["alert"], event="incident_resolved", incident=incident[0], context=ic.getContext())
            else:
                eh.handleEvent(alert=incident[0]["alert"], event="incident_changed", incident=incident[0], context=ic.getContext())
        
        if contents['comment'] != "":
            event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
            event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"' % (now, event_id, user, incident[0]['incident_id'], contents['comment'])
            logger.debug("Comment event will be: %s" % event)
            event = event.encode('utf8')
            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'incident_settings.py', index = config['index'])
        
        
        return 'Done'
    def _write_log_entry(self, sessionKey, user, post_data):
        logger.debug("START _write_log_entry()")

        required = ['incident_id', 'log_action', 'origin']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response(
                "Missing required arguments: {}".format(missing),
                http.client.BAD_REQUEST)

        incident_id = post_data.pop('incident_id')
        log_action = post_data.pop('log_action')
        comment = post_data.get('comment', '')
        origin = post_data.get('origin', '')
        severity = post_data.get('severity', 'INFO')
        owner = post_data.get('owner', '')
        previous_owner = post_data.get('previous_owner', '')
        status = post_data.get('status', '')
        previous_status = post_data.get('previous_status', '')
        job_id = post_data.get('job_id', '')
        result_id = post_data.get('result_id', '')

        now = datetime.datetime.now().isoformat()

        # Get Index
        config = {}
        config['index'] = 'main'

        restconfig = entity.getEntities('configs/alert_manager',
                                        count=-1,
                                        sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        comment = comment.replace('\n', '<br />').replace('\r', '')
        event_id = hashlib.md5(
            incident_id.encode('utf-8') + now.encode('utf-8')).hexdigest()

        event = ''
        if (log_action == "comment"):
            event = 'time={} severity="{}" origin="{}" event_id="{}" user="******" action="comment" incident_id="{}" comment="{}"'.format(
                now, severity, origin, event_id, user, incident_id, comment)
        elif (log_action == "change"):
            event = 'time={} severity="{}" origin="{}" event_id="{}" user="******" action="change" incident_id="{}" job_id="{}" result_id="{}" status="{}" previous_status="{}"'.format(
                now, severity, origin, event_id, user, incident_id, job_id,
                result_id, status, previous_status)

        logger.debug("Event will be: {}".format(event))
        event = event.encode('utf8')

        try:
            splunk.setDefault('sessionKey', sessionKey)
            input.submit(event,
                         hostname=socket.gethostname(),
                         sourcetype='incident_change',
                         source='helper.py',
                         index=config['index'])
            return self.response('Action logged', http.client.OK)

        except Exception as e:
            msg = 'Unhandled Exception: {}'.format(str(e))
            logger.exception(msg)
            return self.response(msg, http.client.INTERNAL_SERVER_ERROR)
Exemple #34
0
    def _add_item(self, sessionKey, user, post_data):
        logger.debug("START _add_item()")
        logger.debug('post_data: %s', post_data)
        required = ['item_data']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response("Missing required arguments: %s" % missing,
                                 httplib.BAD_REQUEST)

        item_data = post_data.pop('item_data')

        splunk.setDefault('sessionKey', sessionKey)

        # Parse the JSON
        #item_data = json.loads(item_data)
        #logger.debug('item_data: %s', item_data)

        items_uri = '/servicesNS/nobody/FreezerInventoryAppForSplunk/storage/collections/data/items'

        # Get incident json
        serverResponse, serverContent = rest.simpleRequest(
            items_uri,
            sessionKey=sessionKey,
            jsonargs=item_data,
            method='POST')
        logger.debug("response: %s" % serverResponse)
        logger.debug("item: %s" % serverContent)
        item = json.loads(serverContent)

        if int(serverResponse['status']) == 201:
            # Get Index
            config = {}
            config['index'] = 'main'
            config['enable'] = 'false'

            restconfig = entity.getEntities('freezer_inventory/settings',
                                            count=-1,
                                            sessionKey=sessionKey)
            if len(restconfig) > 0:
                if 'index' in restconfig['indexing']:
                    config['index'] = restconfig['indexing']['index']
                if 'index' in restconfig['indexing']:
                    config['enable'] = restconfig['indexing']['enable']

            if config['enable'].lower() in ("true", "1"):
                event = json.loads(item_data)
                event['action'] = "added"
                event['_key'] = item['_key']
                event = json.dumps(event)

                logger.debug("Event will be: %s" % event)
                event = event.encode('utf8')

                input.submit(event,
                             hostname=socket.gethostname(),
                             sourcetype='freezer:item',
                             source='items_rest_endpoint.py',
                             index=config['index'])

                logger.debug("Event successfully added")

        return self.response(item, httplib.OK)
    def stream(self, records):
        #self.logger.debug('ModifyIncidentsCommand: %s', self)  # logs command line
        user = self._input_header.get('owner')
        sessionKey = self._input_header.get('sessionKey')
        splunk.setDefault('sessionKey', sessionKey)

        #
        # Get global settings
        #
        sessionKey = self._input_header.get('sessionKey')
        self.config['index'] = 'main'

        restconfig = entity.getEntities('configs/alert_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                self.config['index'] = restconfig['settings']['index']

        self.logger.debug("Global settings: %s" % self.config)

        self.logger.debug("Started")
        for record in records:
            
            if 'incident_id' in record:
                
                attrs = {}
                if self.status:
                    attrs.update({"status": self.status})
                if self.owner:
                    attrs.update({"owner": self.owner})
                if self.urgency:
                    attrs.update({"urgency": self.urgency})

                self.logger.debug("Attrs: %s" % attrs)
                if len(attrs) > 0 or self.comment:
                    # Get incident
                    query = {}
                    query['incident_id'] = record['incident_id']

                    uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(json.dumps(query))
                    serverResponse, incident = rest.simpleRequest(uri, sessionKey=sessionKey)
                    incident = json.loads(incident)
                    self.logger.debug("Read incident from collection: %s" % json.dumps(incident[0]))

                    now = time.strftime("%Y-%m-%dT%H:%M:%S%z", time.localtime())

                    changed_keys = []

                    for key in incident[0].keys():
                        if (key in attrs) and (incident[0][key] != attrs[key]):
                            changed_keys.append(key)

                            event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
                            event = 'time="%s" severity=INFO origin="ModifyIncidentsCommand" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s"' % (now, event_id, user, incident[0]['incident_id'], key, attrs[key], key, incident[0][key])
                            
                            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'modifyincidents.py', index = self.config['index'])

                            incident[0][key] = attrs[key]

                    if len(changed_keys) > 0:
                        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[0]['_key']
                        del incident[0]['_key']
                        contentsStr = json.dumps(incident[0])
                        serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=contentsStr)

                    if self.comment:
                        self.comment = self.comment.replace('\n', '<br />').replace('\r', '')
                        event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
                        event = 'time="%s" severity=INFO origin="ModifyIncidentsCommand" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"' % (now, event_id, user, incident[0]['incident_id'], self.comment)
                        event = event.encode('utf8')
                        input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'modifyincidents.py', index = self.config['index'])

                else:                        
                    self.logger.warn("No attributes to modify found, aborting.")

            else:
                self.logger.warn("No incident_id field found in event, aborting.")  

            yield record
    def _update_incident(self, sessionKey, user, post_data):
        logger.debug("START _update_incident()")

        required = ['incident_data']
        missing = [r for r in required if r not in post_data]
        if missing:
            return self.response("Missing required arguments: %s" % missing, httplib.BAD_REQUEST)

        incident_data = post_data.pop('incident_data')

        splunk.setDefault('sessionKey', sessionKey)

        eh = EventHandler(sessionKey = sessionKey)

        config = {}
        config['index'] = 'main'

        restconfig = entity.getEntities('configs/alert_manager', count=-1, sessionKey=sessionKey)
        if len(restconfig) > 0:
            if 'index' in restconfig['settings']:
                config['index'] = restconfig['settings']['index']

        logger.debug("Global settings: %s" % config)

        # Parse the JSON
        incident_data = json.loads(incident_data)

        # Get key
        query = {}
        query['incident_id'] = incident_data['incident_id']
        logger.debug("Filter: %s" % json.dumps(query))

        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents?query=%s' % urllib.quote(json.dumps(query))
        serverResponse, incident = rest.simpleRequest(uri, sessionKey=sessionKey)
        logger.debug("Settings for incident: %s" % incident)
        incident = json.loads(incident)

        # Update incident
        uri = '/servicesNS/nobody/alert_manager/storage/collections/data/incidents/' + incident[0]['_key']
        logger.debug("URI for incident update: %s" % uri )

        # Prepared new entry
        now = datetime.datetime.now().isoformat()
        changed_keys = []
        for key in incident[0].keys():
            if (key in incident_data) and (incident[0][key] != incident_data[key]):
                changed_keys.append(key)
                logger.info("%s for incident %s changed. Writing change event to index %s." % (key, incident[0]['incident_id'], config['index']))
                event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
                event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="change" incident_id="%s" %s="%s" previous_%s="%s"' % (now, event_id, user, incident[0]['incident_id'], key, incident_data[key], key, incident[0][key])
                logger.debug("Change event will be: %s" % event)
                input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'incident_settings.py', index = config['index'])
                incident[0][key] = incident_data[key]

            else:
                logger.info("%s for incident %s didn't change." % (key, incident[0]['incident_id']))

        del incident[0]['_key']
        contentsStr = json.dumps(incident[0])
        logger.debug("content for update: %s" % contentsStr)
        serverResponse, serverContent = rest.simpleRequest(uri, sessionKey=sessionKey, jsonargs=contentsStr)

        logger.debug("Response from update incident entry was %s " % serverResponse)
        logger.debug("Changed keys: %s" % changed_keys)

        if len(changed_keys) > 0:
            ic = IncidentContext(sessionKey, incident_data['incident_id'])
            if "owner" in changed_keys:
                eh.handleEvent(alert=incident[0]["alert"], event="incident_assigned", incident=incident[0], context=ic.getContext())
            elif "status" in changed_keys and incident_data["status"] == "resolved":
                eh.handleEvent(alert=incident[0]["alert"], event="incident_resolved", incident=incident[0], context=ic.getContext())
            else:
                eh.handleEvent(alert=incident[0]["alert"], event="incident_changed", incident=incident[0], context=ic.getContext())

        if incident_data['comment'] != "":
            incident_data['comment'] = incident_data['comment'].replace('\n', '<br />').replace('\r', '')
            event_id = hashlib.md5(incident[0]['incident_id'] + now).hexdigest()
            event = 'time=%s severity=INFO origin="incident_posture" event_id="%s" user="******" action="comment" incident_id="%s" comment="%s"' % (now, event_id, user, incident[0]['incident_id'], incident_data['comment'])
            logger.debug("Comment event will be: %s" % event)
            event = event.encode('utf8')
            input.submit(event, hostname = socket.gethostname(), sourcetype = 'incident_change', source = 'incident_settings.py', index = config['index'])
            ic = IncidentContext(sessionKey, incident_data['incident_id'])
            eh.handleEvent(alert=incident[0]["alert"], event="incident_commented", incident=incident[0], context=ic.getContext())


        return self.response('Successfully updated incident.', httplib.OK)