def test_cr_custom_fields(servicenow_check, requests_mock, test_cr_instance):
test_cr_instance['custom_planned_start_date_field'] = 'u_custom_start_date'
test_cr_instance['custom_planned_end_date_field'] = 'u_custom_end_date'
response = [{
'status_code': 200,
'text': EMPTY_RESULT
}, {
'status_code':
200,
'text':
read_file('CHG0040007_custom_cr_fields.json', 'samples')
}]
request_mock_cmdb_ci_tables_setup(requests_mock,
test_cr_instance.get('url'), response)
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=1,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
assert topology_events[0][
'msg_title'] == 'CHG0040007: Please reboot ApplicationServerPeopleSoft'
assert topology_events[0]['context']['data'][
'start_date'] == '2021-09-01 11:30:00'
assert topology_events[0]['context']['data'][
'end_date'] == '2021-09-01 12:00:00'
def test_planned_cr_is_removed_from_sent_cache_after_end_time(
servicenow_check, requests_mock, test_cr_instance):
request_mock_cmdb_ci_tables_setup(requests_mock,
test_cr_instance.get('url'),
PLANNED_CRS_RESPONSE)
with freeze_time('2021-08-02 12:15:00'):
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=1,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
state = servicenow_check.state_manager.get_state(
servicenow_check._get_state_descriptor())
assert ['CHG0040004'] == state.get('sent_planned_crs_cache')
with freeze_time('2021-08-02 15:00:00'):
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=2,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
state = servicenow_check.state_manager.get_state(
servicenow_check._get_state_descriptor())
assert [] == state.get('sent_planned_crs_cache')
def test_custom_cmdb_ci_field(servicenow_check, requests_mock,
test_cr_instance):
response = [{
'status_code': 200,
'text': read_file('CHG0000003.json', 'samples')
}, {
'status_code': 200,
'text': EMPTY_RESULT
}]
test_cr_instance['custom_cmdb_ci_field'] = 'u_configuration_item'
request_mock_cmdb_ci_tables_setup(requests_mock,
test_cr_instance.get('url'), response)
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=1,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
assert topology_events[0]['msg_title'] == to_string(
'CHG0000003: Rollback Oracle ® Version')
assert to_string('urn:host:/Sales © Force Automation'
) in topology_events[0]['context']['element_identifiers']
assert to_string('urn:host:/sales © force automation'
) in topology_events[0]['context']['element_identifiers']
assert 'a9c0c8d2c6112276018f7705562f9cb0' in topology_events[0]['context'][
'element_identifiers']
def test_creating_topology_event_from_change_request(servicenow_check,
requests_mock,
test_cr_instance):
response = [{
'status_code': 200,
'text': read_file('CHG0000001.json', 'samples')
}, {
'status_code': 200,
'text': EMPTY_RESULT
}]
request_mock_cmdb_ci_tables_setup(requests_mock,
test_cr_instance.get('url'), response)
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=1,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
topology_event = topology_events[0]
assert topology_event['source_type_name'] == 'Change Request Normal'
assert topology_event['timestamp'] == 1600951343
assert topology_event['event_type'] == 'Change Request Normal'
assert topology_event['msg_title'] == to_string(
'CHG0000001: Rollback Oracle ® Version')
context = topology_event['context']
assert context['source'] == 'servicenow'
assert context['category'] == 'change_request'
assert 'a9c0c8d2c6112276018f7705562f9cb0' in context['element_identifiers']
assert to_string(
'urn:host:/Sales © Force Automation') in context['element_identifiers']
assert to_string(
'urn:host:/sales © force automation') in context['element_identifiers']
assert context['source_links'] == []
assert context['data']['requested_by'] == 'David Loo'
assert context['data']['assigned_to'] == 'ITIL User'
assert context['data']['start_date'] == '2020-09-12 01:00:00'
assert context['data']['end_date'] == '2020-09-12 03:00:00'
assert 'number:CHG0000001' in topology_event['tags']
assert 'priority:3 - Moderate' in topology_event['tags']
assert 'impact:3 - Low' in topology_event['tags']
assert 'risk:High' in topology_event['tags']
assert 'state:New' in topology_event['tags']
assert 'category:Software' in topology_event['tags']
state = servicenow_check.state_manager.get_state(
servicenow_check._get_state_descriptor())
assert 'CHG0000001' in state.get('change_requests').keys()
assert 'New' == state.get('change_requests')['CHG0000001']
def test_two_planned_crs_one_matches_resend_schedule(servicenow_check,
requests_mock,
test_cr_instance):
request_mock_cmdb_ci_tables_setup(requests_mock,
test_cr_instance.get('url'),
PLANNED_CRS_RESPONSE)
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=1,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
assert topology_events[0]['msg_title'] == 'CHG0040004: Please reboot AS400'
state = servicenow_check.state_manager.get_state(
servicenow_check._get_state_descriptor())
assert ['CHG0040004'] == state.get('sent_planned_crs_cache')
def test_creating_topo_event_from_cr_when_field_has_null_value(
servicenow_check, requests_mock, test_cr_instance):
"""
SNOW CR Field can have null for display_value
"category": { "display_value": null, "value": "" }
"""
response = [{
'status_code': 200,
'text': read_file('CHG0000002.json', 'samples')
}, {
'status_code': 200,
'text': EMPTY_RESULT
}]
request_mock_cmdb_ci_tables_setup(requests_mock,
test_cr_instance.get('url'), response)
servicenow_check.run()
aggregator.assert_service_check(SERVICE_CHECK_NAME,
count=1,
status=AgentCheck.OK)
topology_events = telemetry._topology_events
assert len(topology_events) == 1
assert topology_events[0]['msg_title'] == to_string(
'CHG0000002: Rollback Oracle Version')
assert 'category:None' in topology_events[0]['tags']