def processInput(self, request):
stop = False
response = []
print '%s%s%s' % (settings.color.RED, request.args,
settings.color.ENDC)
button = request.args.get('button')
transactionId = request.args.get('transactionId')
description = request.args.get('description')
try:
button = button[0]
ticketId = transactionId[0]
description = description[0]
except:
button = ''
ticketId = ''
description = ''
self.htmlResult = ''
if button == 'Create ticket':
if not re.match('^[\w-]+$', ticketId):
stop = True
response.append('Non-alphanumeric transactionId entered')
if not stop:
ticket = ticketsModule.getById(ticketId)
if ticket:
stop = True
response.append('Ticket already exists')
else:
response.append('Ticket created')
activeUser = sessions.manager.getUserId(request)
ticket = ticketsModule.create(ticketId, 1, activeUser)
ticketSignature = str(ticket[2])
self.htmlResult += '<table>'
self.htmlResult += '<tr>'
self.htmlResult += '<td align = "center">Please ask your customer to rate this transaction at the link below</td>'
self.htmlResult += '</tr>'
self.htmlResult += '<tr>'
self.htmlResult += '<td align = center><a href = "ticket?id=%s&sig=%s">%s</a></td>' % (
ticketId, ticketSignature, ticketId)
self.htmlResult += '</tr>'
self.htmlResult += '</table>'
if response:
self.html += '<table>'
if stop:
self.html += '<tr bgcolor="#FF0000"><td>%s</td></tr>' % response
else:
self.html += '<tr bgcolor="#00FF00"><td>%s</td></tr>' % response
self.html += '</table>'
self.html += self.htmlResult
def processInput(self, request):
stop = False
response = []
print '%s%s%s' % (settings.color.RED, request.args,
settings.color.ENDC)
button = request.args.get('button')
grade = request.args.get('grade')
comment = request.args.get('comment')
ticketId = request.args.get('id')
try:
button = button[0]
grade = grade[0]
comment = comment[0]
ticketId = ticketId[0]
except:
button = ''
grade = ''
comment = ''
ticketId = ''
self.html = self.makeHtml()
if button == 'Submit Feedback':
if not re.match('^[\w-]+$', comment):
stop = True
response.append('Non-alphanumeric comment entered')
if not stop:
ticket = ticketsModule.remove(ticketId)
ticketsModule.create(ticketId, 0, ticket[4])
response.append('Your feedback has been recorded')
if response:
if stop:
self.html += '<table>'
self.html += '<tr bgcolor="#FF0000"><td>%s</td></tr>' % response
else:
self.html = ''
self.html += '<table>'
self.html += '<tr bgcolor="#00FF00"><td>%s</td></tr>' % response
self.html += '</table>'
def load():
usersModule.reset()
usersModule.create("admin", "admin")
usersModule.create("alice1", "pass")
usersModule.create("alice2", "pass")
usersModule.create("alice3", "pass")
usersModule.create("bob1", "pass")
usersModule.create("bob2", "pass")
usersModule.create("bob3", "pass")
usersModule.create("carol1", "pass")
usersModule.create("carol2", "pass")
usersModule.create("carol3", "pass")
logsModule.reset()
descriptionsModule.reset()
commentsModule.reset()
ticketsModule.reset()
ticketsModule.create("a", 1, u"1")
ticketsModule.create("b", 1, u"1")
