def manager_closed_ticket(request, structure_slug, structure):
"""
Returns all closed tickets managed by manager
:type structure_slug: String
:type structure: OrganizationalStructure (from @is_manager)
:param structure_slug: manager structure slug
:param structure: manager structure (from @is_manager)
:return: JsonResponse
"""
tickets = TicketAssignment.get_ticket_per_structure(structure=structure)
ticket_list = Ticket.objects.filter(code__in=tickets, is_closed=True)
dtd = TicketDTD(request, ticket_list, _ticket_columns)
return JsonResponse(dtd.get_dict())
def manager_my_opened_ticket(request, structure_slug, structure):
"""
Returns all assigned and not closed tickets taken by manager
:type structure_slug: String
:type structure: OrganizationalStructure (from @is_manager)
:param structure_slug: manager structure slug
:param structure: manager structure (from @is_manager)
:return: JsonResponse
"""
tickets = TicketAssignment.get_ticket_per_structure(structure=structure)
ticket_list = Ticket.objects.filter(code__in=tickets, is_closed=False)
result_list = copy.deepcopy(ticket_list)
for ticket in ticket_list:
if not ticket.has_been_taken(structure=structure, user=request.user):
result_list = result_list.exclude(pk=ticket.pk)
dtd = TicketDTD(request, result_list, _ticket_columns)
return JsonResponse(dtd.get_dict())
def ticket_in_category(category):
result = 0
office = category.organizational_office
tickets = TicketAssignment.get_ticket_in_office_list(office_list=[office,])
return len(tickets)