def ideal(uniqueSessionId):
global lastReplyTime
global customerId
global user
global bot
global StartTime
customerId = random.random()
c = datetime.datetime.now()
StartTime = c
print("uniqueSessionId : ", uniqueSessionId)
while True:
c = datetime.datetime.now()
current_time = (c.hour * 60 * 60) + (c.minute * 60) + c.second
print("While lastReplyTime: ", int(lastReplyTime), " ", current_time)
sleep(1)
if (lastReplyTime + 20) == current_time:
print("ideal")
endmsg = '''Since there is no response from your end, I will have to end this conversation now.
I appreciate your time and patients. Please text or speak to me if you need my help. Goodbye'''
layout1.ChatLog.config(state=NORMAL)
layout1.ChatLog.insert(END, "AssistBot: " + str(endmsg) + '\n\n')
layout1.ChatLog.config(state=DISABLED)
voice1.speak(endmsg)
if (lastReplyTime + 40) == current_time:
push_to_mongodb(uniqueSessionId)
print("Closed")
layout1.main.destroy()
global stop
stop = False
break
def enterresponse():
global response
userID = '123'
ints = chatbot1.predict_class(query, chatbot1.model)
response = chatbot1.getResponse(ints, userID, intents)
layout1.ChatLog.config(state=NORMAL)
layout1.ChatLog.insert(END, "AssistBot: " + str(response) + '\n\n')
layout1.ChatLog.config(state=DISABLED)
layout1.EntryBox.delete(0, END)
layout1.ChatLog.yview(END)
voice1.speak(response)
def intro():
intromsg = "Hi, I am AssistBot. Your customer service agent. How may I help you?"
ChatLog.config(state=NORMAL)
ChatLog.insert(END, "AssistBot: " + intromsg + '\n\n')
ChatLog.config(state=DISABLED)
voice1.speak(intromsg)