def authCallback(nick,account):
if account in validUsers:
for ticket in tickets:
if ticket.isdigit():
SNOTMagic.completeTicket(int(ticket), "*****@*****.**" % validUsers[account], "Ticket comped by %s in %s" % (user,channel))
client.msg(channel, "Emails sent.")
else:
client.msg(channel, "Sorry, you are not authorized to perform that action")
def authCallback(nick,account):
if account in validUsers:
for ticket in tickets:
if ticket.isdigit():
ticketDict = sp.parseTicket(int(ticket), client.config['snot']['defaultCommand'])
if (ticketDict):
client.msg(channel, "Flagging %s (%s) as %s" % (ticket, ticketDict['subject'], flags))
message = "(Ticket flagged as %s by %s in %s)" % (flags,user,channel)
SNOTMagic.flagTicket(int(ticket), "*****@*****.**" % validUsers[account], client.config, flagsArg, message)
else:
client.msg(channel, "%s does not appear to be a valid ticket" % (ticket,))
else:
client.msg(channel, "Sorry, you are not authorized to perform that action")
def authCallback(nick,account):
if account in validUsers:
for ticket in tickets:
if ticket.isdigit():
ticketDict = sp.parseTicket(int(ticket), client.config['snot']['defaultCommand'])
if (ticketDict):
client.msg(channel, "Completing %s (%s)" % (ticket, ticketDict['subject']))
message = "(Ticket comped by %s in %s)"
if userMessage:
message = userMessage + "\n\n" + message
SNOTMagic.completeTicket(int(ticket), "*****@*****.**" % validUsers[account], client.config, message % (user,channel))
else:
client.msg(channel, "%s does not appear to be a valid ticket" % (ticket,))
else:
client.msg(channel, "Sorry, you are not authorized to perform that action")
