def render(self, context):
issue = self.issue.resolve(context)
if issue == None:
return
contacts = utils.getIssueContacts(issue)
if contacts == None or len(contacts) < 1:
return
# get the contact names
names = [u.username for u in contacts]
return ", ".join(names)
def stateChangeNotifications(sender, data=None, **kwargs):
"""
Sends notification e-mails on state changes for an issue
"""
if sender.group == None and sender.item == None:
return
#print data
sender = Issue.objects.get(pk=sender.pk)
try:
sender.assignee
except:
sender.assignee = None
new_assignee = None
try:
if data['assignee'] != '':
new_assignee = User.objects.get(pk=data['assignee'])
except:
pass
contacts = [c.email for c in utils.getIssueContacts(sender)]
if new_assignee != None and new_assignee.email not in contacts:
contacts.append(new_assignee.email)
# send an email to this contact
em = Email.NewIssueEmail(sender)
try:
em.addTo(sender.reporter.email)
except:
pass
# Check for a change in assignee
if data.has_key('cc'):
cc_id = data.getlist('cc')
else:
cc_id = []
cc_list = []
for cc in cc_id:
try:
cc_list.append(User.objects.get(pk=cc))
except:
pass
em.addCCSection(sender.cc.filter(), cc_list)
if new_assignee != sender.assignee:
em.addAssigneeSection(str(sender.assignee),str(new_assignee))
# Check for a change in resolved state
em.addProblemTypeSection(sender.problem_type.filter(), data.getlist('problem_type'))
if data['resolved_state'] != '':
resolved_state = ResolveState.objects.get(pk=data['resolved_state'])
if resolved_state != sender.resolved_state:
em.addResolveStateSection(resolved_state)
#Add Comment if exists
if data['comment'] != '':
em.addCommentSection(User.objects.get(pk=data['user']), data['comment'])
title = sender.title
try:
title = title.replace('@', '[at]')
except:
pass
em.subject = "%s: %s, #%d [" % (sender.item, title, sender.pk) + settings.EMAIL_SUBJECT_PREFIX + "] Updated"
for email in contacts:
try:
em.addTo(email)
except:
pass
em.send()
def sendCreateIssueEmail(sender, instance=None, created=False, **kwargs):
"""
Send an email for issue creation to the reporter, group contact, and CC
"""
# retrieve the group from Instance
if instance.group == None and instance.item == None or not created:
return
try:
contacts = [c.email for c in utils.getIssueContacts(instance)]
except:
contacts =[]
# send an email to this contact
em = Email.NewIssueEmail(instance, instance.title)
# if (instance.assignee is None)
try:
em.addTo(instance.reporter.email)
except:
pass
p_types = []
for p_type in instance.problem_type.all():
p_types.append(p_type.pk)
em.addProblemTypeSection("", p_types)
if instance.group:
group_name = instance.group.name
else:
group_name = 'None'
if (instance.assignee is None):
if (instance.steps == '' and instance.attempts ==''):
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n")
elif instance.steps == '':
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n"
+ "Attempts: " + "\n" + instance.attempts + "\n\n")
elif instance.attempts == '':
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n"
+ "Steps: " + "\n" + instance.steps + "\n\n")
else:
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n"
+ "Steps: " + "\n" + instance.steps + "\n\n"
+ "Attempts: " + "\n" + instance.attempts + "\n\n")
else:
if (instance.steps == '' and instance.attempts ==''):
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Assigned to: " + instance.assignee.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n")
elif (instance.steps == ''):
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Assigned to: " + instance.assignee.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n"
+ "Attempts: " + "\n" + instance.attempts + "\n\n")
elif (instance.attempts == ''):
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Assigned to: " + instance.assignee.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n"
+ "Steps: " + "\n" + instance.steps + "\n\n")
else:
em.addCommentSection(None, "Submitted by " + instance.reporter.username + ".\n"
+ "Assigned to: " + instance.assignee.username + ".\n"
+ "Group/Location: " + group_name + ".\n"
+ "Machine Name: " + instance.item.name + ".\n"
+ "Description: " + "\n" + instance.description + "\n\n"
+ "Steps: " + "\n" + instance.steps + "\n\n"
+ "Attempts: " + "\n" + instance.attempts + "\n\n")
for email in contacts:
try:
em.addTo(email)
except:
pass
em.send()
