def setUp(self):
self.group, created = Group.objects.get_or_create(name='test')
self.user, created = DjangoUser.objects.get_or_create(
username=self.username)
self.user.set_password(self.password)
self.user.save()
self.perspective = Perspective(name='test')
self.perspective.set_default_user()
self.perspective.save()
ModuleSetting.set('default_perspective', self.perspective.id)
self.contact_type = ContactType(name='test')
self.contact_type.set_default_user()
self.contact_type.save()
self.contact = Contact(name='test', contact_type=self.contact_type)
self.contact.set_default_user()
self.contact.save()
self.status = TicketStatus(name='TestStatus')
self.status.set_default_user()
self.status.save()
self.queue = TicketQueue(name='TestQueue',
default_ticket_status=self.status)
self.queue.set_default_user()
self.queue.save()
self.ticket = Ticket(name='TestTicket',
status=self.status,
queue=self.queue)
self.ticket.set_default_user()
self.ticket.save()
self.agent = ServiceAgent(related_user=self.user.profile,
available_from=datetime.time(9),
available_to=datetime.time(17))
self.agent.set_default_user()
self.agent.save()
self.service = Service(name='test')
self.service.set_default_user()
self.service.save()
self.sla = ServiceLevelAgreement(name='test',
service=self.service,
client=self.contact,
provider=self.contact)
self.sla.set_default_user()
self.sla.save()
def setUp(self):
self.group, created = Group.objects.get_or_create(name="test")
self.user, created = DjangoUser.objects.get_or_create(username=self.username)
self.user.set_password(self.password)
self.user.save()
self.perspective = Perspective(name="test")
self.perspective.set_default_user()
self.perspective.save()
ModuleSetting.set("default_perspective", self.perspective.id)
self.contact_type = ContactType(name="test")
self.contact_type.set_default_user()
self.contact_type.save()
self.contact = Contact(name="test", contact_type=self.contact_type)
self.contact.set_default_user()
self.contact.save()
self.status = TicketStatus(name="TestStatus")
self.status.set_default_user()
self.status.save()
self.queue = TicketQueue(name="TestQueue", default_ticket_status=self.status)
self.queue.set_default_user()
self.queue.save()
self.ticket = Ticket(name="TestTicket", status=self.status, queue=self.queue)
self.ticket.set_default_user()
self.ticket.save()
self.agent = ServiceAgent(
related_user=self.user.profile, available_from=datetime.time(9), available_to=datetime.time(17)
)
self.agent.set_default_user()
self.agent.save()
self.service = Service(name="test")
self.service.set_default_user()
self.service.save()
self.sla = ServiceLevelAgreement(name="test", service=self.service, client=self.contact, provider=self.contact)
self.sla.set_default_user()
self.sla.save()
class ServicesViewsTest(TestCase):
username = "******"
password = "******"
authentication_headers = {
"CONTENT_TYPE": "application/json",
"HTTP_AUTHORIZATION": "Basic YXBpX3Rlc3Q6YXBpX3Bhc3N3b3Jk"
}
content_type = 'application/json'
def setUp(self):
self.group, created = Group.objects.get_or_create(name='test')
self.user, created = DjangoUser.objects.get_or_create(
username=self.username)
self.user.set_password(self.password)
self.user.save()
self.perspective = Perspective(name='test')
self.perspective.set_default_user()
self.perspective.save()
ModuleSetting.set('default_perspective', self.perspective.id)
self.contact_type = ContactType(name='test')
self.contact_type.set_default_user()
self.contact_type.save()
self.contact = Contact(name='test', contact_type=self.contact_type)
self.contact.set_default_user()
self.contact.save()
self.status = TicketStatus(name='TestStatus')
self.status.set_default_user()
self.status.save()
self.queue = TicketQueue(name='TestQueue',
default_ticket_status=self.status)
self.queue.set_default_user()
self.queue.save()
self.ticket = Ticket(name='TestTicket',
status=self.status,
queue=self.queue)
self.ticket.set_default_user()
self.ticket.save()
self.agent = ServiceAgent(related_user=self.user.profile,
available_from=datetime.time(9),
available_to=datetime.time(17))
self.agent.set_default_user()
self.agent.save()
self.service = Service(name='test')
self.service.set_default_user()
self.service.save()
self.sla = ServiceLevelAgreement(name='test',
service=self.service,
client=self.contact,
provider=self.contact)
self.sla.set_default_user()
self.sla.save()
def test_unauthenticated_access(self):
"""Test index page at /api/services/services"""
response = self.client.get('/api/services/services')
# Redirects as unauthenticated
self.assertEquals(response.status_code, 401)
def test_get_ticket_statuses_list(self):
""" Test index page api/services/status """
response = self.client.get(path=reverse('api_services_status'),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_status(self):
response = self.client.get(path=reverse(
'api_services_status', kwargs={'object_ptr': self.status.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_update_status(self):
updates = {'name': 'Api update', 'details': '<p>api details</p>'}
response = self.client.put(path=reverse(
'api_services_status', kwargs={'object_ptr': self.status.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_services_list(self):
""" Test index page api/services """
response = self.client.get(path=reverse('api_services'),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_service(self):
response = self.client.get(path=reverse(
'api_services', kwargs={'object_ptr': self.service.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_update_service(self):
updates = {'name': 'Api update', 'details': '<p>api details</p>'}
response = self.client.put(path=reverse(
'api_services', kwargs={'object_ptr': self.service.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_sla_list(self):
""" Test index page api/services/sla """
response = self.client.get(path=reverse('api_services_sla'),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_sla(self):
response = self.client.get(path=reverse(
'api_services_sla', kwargs={'object_ptr': self.sla.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_update_sla(self):
updates = {
'name': 'Api update',
'service': self.service.id,
'provider': self.contact.id
}
response = self.client.put(path=reverse(
'api_services_sla', kwargs={'object_ptr': self.sla.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_agents_list(self):
""" Test index page api/services/agents """
response = self.client.get(path=reverse('api_services_agents'),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_agent(self):
response = self.client.get(path=reverse(
'api_services_agents', kwargs={'object_ptr': self.agent.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_update_agents(self):
updates = {"activate": True, "related_user": User.objects.all()[0].id}
response = self.client.put(path=reverse(
'api_services_agents', kwargs={'object_ptr': self.agent.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_queues_list(self):
""" Test index page api/services/queues """
response = self.client.get(path=reverse('api_services_queues'),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_queue(self):
response = self.client.get(path=reverse(
'api_services_queues', kwargs={'object_ptr': self.queue.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_update_queue(self):
updates = {
"name": "Api test",
"default_ticket_priority": 5,
"ticket_code": "api",
"waiting_time": 300,
"default_ticket_status": self.status.id
}
response = self.client.put(path=reverse(
'api_services_queues', kwargs={'object_ptr': self.queue.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_records(self):
""" Test index page api/services/ticket/records/{ticket number} """
response = self.client.get(path=reverse(
'api_services_ticket_records',
kwargs={'ticket_id': self.ticket.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_create_record(self):
new_record = {"body": "api test message", "notify": False}
response = self.client.post(path=reverse(
'api_services_ticket_records',
kwargs={'ticket_id': self.ticket.id}),
data=json.dumps(new_record),
content_type=self.content_type,
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
data = json.loads(response.content)
self.assertEquals(new_record['body'], data['body'])
def test_get_tasks_list(self):
""" Test index page api/services/tasks """
response = self.client.get(path=reverse('api_services_tickets'),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_ticket(self):
response = self.client.get(path=reverse(
'api_services_tickets', kwargs={'object_ptr': self.ticket.id}),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_update_ticket(self):
updates = {
"name": "Api updates",
"status": self.status.id,
"priority": 3,
"urgency": 5
}
response = self.client.put(path=reverse(
'api_services_tickets', kwargs={'object_ptr': self.ticket.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_create_ticket(self):
new_ticket = {
"name": "Api creates",
"status": self.status.id,
"priority": 3,
"urgency": 5
}
response = self.client.post(
path=reverse('api_services_tickets', ) + '?' +
urllib.urlencode({'queue_id': self.queue.id}),
content_type=self.content_type,
data=json.dumps(new_ticket),
**self.authentication_headers)
self.assertEquals(response.status_code, 200)
data = json.loads(response.content)
self.assertEquals(new_ticket["name"], data["name"])
self.assertEquals(new_ticket["urgency"], data["urgency"])
self.assertEquals(new_ticket["priority"], data["priority"])
self.assertEquals(new_ticket["status"], data["status"]["id"])
class ServicesViewsTest(TestCase):
username = "******"
password = "******"
authentication_headers = {
"CONTENT_TYPE": "application/json",
"HTTP_AUTHORIZATION": "Basic YXBpX3Rlc3Q6YXBpX3Bhc3N3b3Jk",
}
content_type = "application/json"
def setUp(self):
self.group, created = Group.objects.get_or_create(name="test")
self.user, created = DjangoUser.objects.get_or_create(username=self.username)
self.user.set_password(self.password)
self.user.save()
self.perspective = Perspective(name="test")
self.perspective.set_default_user()
self.perspective.save()
ModuleSetting.set("default_perspective", self.perspective.id)
self.contact_type = ContactType(name="test")
self.contact_type.set_default_user()
self.contact_type.save()
self.contact = Contact(name="test", contact_type=self.contact_type)
self.contact.set_default_user()
self.contact.save()
self.status = TicketStatus(name="TestStatus")
self.status.set_default_user()
self.status.save()
self.queue = TicketQueue(name="TestQueue", default_ticket_status=self.status)
self.queue.set_default_user()
self.queue.save()
self.ticket = Ticket(name="TestTicket", status=self.status, queue=self.queue)
self.ticket.set_default_user()
self.ticket.save()
self.agent = ServiceAgent(
related_user=self.user.profile, available_from=datetime.time(9), available_to=datetime.time(17)
)
self.agent.set_default_user()
self.agent.save()
self.service = Service(name="test")
self.service.set_default_user()
self.service.save()
self.sla = ServiceLevelAgreement(name="test", service=self.service, client=self.contact, provider=self.contact)
self.sla.set_default_user()
self.sla.save()
def test_unauthenticated_access(self):
"""Test index page at /api/services/services"""
response = self.client.get("/api/services/services")
# Redirects as unauthenticated
self.assertEquals(response.status_code, 401)
def test_get_ticket_statuses_list(self):
""" Test index page api/services/status """
response = self.client.get(path=reverse("api_services_status"), **self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_status(self):
response = self.client.get(
path=reverse("api_services_status", kwargs={"object_ptr": self.status.id}), **self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_update_status(self):
updates = {"name": "Api update", "details": "<p>api details</p>"}
response = self.client.put(
path=reverse("api_services_status", kwargs={"object_ptr": self.status.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_get_services_list(self):
""" Test index page api/services """
response = self.client.get(path=reverse("api_services"), **self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_service(self):
response = self.client.get(
path=reverse("api_services", kwargs={"object_ptr": self.service.id}), **self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_update_service(self):
updates = {"name": "Api update", "details": "<p>api details</p>"}
response = self.client.put(
path=reverse("api_services", kwargs={"object_ptr": self.service.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_get_sla_list(self):
""" Test index page api/services/sla """
response = self.client.get(path=reverse("api_services_sla"), **self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_sla(self):
response = self.client.get(
path=reverse("api_services_sla", kwargs={"object_ptr": self.sla.id}), **self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_update_sla(self):
updates = {"name": "Api update", "service": self.service.id, "provider": self.contact.id}
response = self.client.put(
path=reverse("api_services_sla", kwargs={"object_ptr": self.sla.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_get_agents_list(self):
""" Test index page api/services/agents """
response = self.client.get(path=reverse("api_services_agents"), **self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_agent(self):
response = self.client.get(
path=reverse("api_services_agents", kwargs={"object_ptr": self.agent.id}), **self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_update_agents(self):
updates = {"activate": True, "related_user": User.objects.all()[0].id}
response = self.client.put(
path=reverse("api_services_agents", kwargs={"object_ptr": self.agent.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_get_queues_list(self):
""" Test index page api/services/queues """
response = self.client.get(path=reverse("api_services_queues"), **self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_queue(self):
response = self.client.get(
path=reverse("api_services_queues", kwargs={"object_ptr": self.queue.id}), **self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_update_queue(self):
updates = {
"name": "Api test",
"default_ticket_priority": 5,
"ticket_code": "api",
"waiting_time": 300,
"default_ticket_status": self.status.id,
}
response = self.client.put(
path=reverse("api_services_queues", kwargs={"object_ptr": self.queue.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_get_records(self):
""" Test index page api/services/ticket/records/{ticket number} """
response = self.client.get(
path=reverse("api_services_ticket_records", kwargs={"ticket_id": self.ticket.id}),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_create_record(self):
new_record = {"body": "api test message", "notify": False}
response = self.client.post(
path=reverse("api_services_ticket_records", kwargs={"ticket_id": self.ticket.id}),
data=json.dumps(new_record),
content_type=self.content_type,
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
data = json.loads(response.content)
self.assertEquals(new_record["body"], data["body"])
def test_get_tasks_list(self):
""" Test index page api/services/tasks """
response = self.client.get(path=reverse("api_services_tickets"), **self.authentication_headers)
self.assertEquals(response.status_code, 200)
def test_get_ticket(self):
response = self.client.get(
path=reverse("api_services_tickets", kwargs={"object_ptr": self.ticket.id}), **self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_update_ticket(self):
updates = {"name": "Api updates", "status": self.status.id, "priority": 3, "urgency": 5}
response = self.client.put(
path=reverse("api_services_tickets", kwargs={"object_ptr": self.ticket.id}),
content_type=self.content_type,
data=json.dumps(updates),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
def test_create_ticket(self):
new_ticket = {"name": "Api creates", "status": self.status.id, "priority": 3, "urgency": 5}
response = self.client.post(
path=reverse("api_services_tickets") + "?" + urllib.urlencode({"queue_id": self.queue.id}),
content_type=self.content_type,
data=json.dumps(new_ticket),
**self.authentication_headers
)
self.assertEquals(response.status_code, 200)
data = json.loads(response.content)
self.assertEquals(new_ticket["name"], data["name"])
self.assertEquals(new_ticket["urgency"], data["urgency"])
self.assertEquals(new_ticket["priority"], data["priority"])
self.assertEquals(new_ticket["status"], data["status"]["id"])