def test_get_call_center_cases_all(self):
factory = CaseFactory(domain=TEST_DOMAIN, case_defaults={
'user_id': self.user_id,
'owner_id': self.user_id,
'case_type': CASE_TYPE,
'update': {'hq_user_id': self.user_id}
})
factory.create_or_update_cases([
CaseStructure(attrs={'create': True}),
CaseStructure(attrs={'create': True}),
CaseStructure(attrs={'create': True, 'owner_id': 'another_user'}),
])
cases = get_call_center_cases(TEST_DOMAIN, CASE_TYPE)
self.assertEqual(len(cases), 3)
def test_get_call_center_cases_all(self):
factory = CaseFactory(domain=TEST_DOMAIN, case_defaults={
'user_id': self.user_id,
'owner_id': self.user_id,
'case_type': CASE_TYPE,
'update': {'hq_user_id': self.user_id}
})
factory.create_or_update_cases([
CaseStructure(attrs={'create': True}),
CaseStructure(attrs={'create': True}),
CaseStructure(attrs={'create': True, 'owner_id': 'another_user'}),
])
cases = get_call_center_cases(TEST_DOMAIN, CASE_TYPE)
self.assertEqual(len(cases), 3)
def test_get_call_center_cases_for_user(self):
factory = CaseFactory(domain=TEST_DOMAIN, case_defaults={
'user_id': self.user_id,
'owner_id': self.user_id,
'case_type': CASE_TYPE,
'update': {'hq_user_id': self.user_id}
})
c1, c2, c3 = factory.create_or_update_cases([
CaseStructure(attrs={'create': True}),
CaseStructure(attrs={'create': True}),
CaseStructure(attrs={'create': True, 'owner_id': 'another_user'}),
])
cases = get_call_center_cases(TEST_DOMAIN, CASE_TYPE, self.user)
self.assertEqual(len(cases), 2)
case_ids = {case.case_id for case in cases}
user_ids = {case.hq_user_id for case in cases}
self.assertEqual(case_ids, set([c1.case_id, c2.case_id]))
self.assertEqual(user_ids, set([self.user_id]))
def calculate_indicators():
"""
Although this task runs every 15 minutes it only re-calculates the
indicators for a domain if we're within 15 minutes after midnight in
the domain's timezone.
"""
domains = [
domain
for domain in get_call_center_domains()
if is_midnight_for_domain(domain.midnight, error_margin=15)
]
for domain in domains:
all_cases = get_call_center_cases(domain.name, domain.cc_case_type)
indicator_set = CallCenterIndicators(
domain.name,
domain.default_timezone,
domain.cc_case_type,
user=None,
override_cases=all_cases,
override_cache=True
)
indicator_set.get_data()
def calculate_indicators():
"""
Although this task runs every 15 minutes it only re-calculates the
indicators for a domain if we're within 15 minutes after midnight in
the domain's timezone.
"""
domains = [
domain for domain in get_call_center_domains()
for midnight in domain.midnights
if is_midnight_for_domain(midnight, error_margin=20)
]
logger.info(
"Calculating callcenter indicators for domains:\n{}".format(domains))
for domain in domains:
all_cases = get_call_center_cases(domain.name, domain.cc_case_type)
indicator_set = CallCenterIndicators(domain.name,
domain.default_timezone,
domain.cc_case_type,
user=None,
override_cases=all_cases,
override_cache=True)
indicator_set.get_data()
def call_center_cases(self):
if self.override_cases:
return self.override_cases
return get_call_center_cases(self.domain, self.cc_case_type, self.user)
def call_center_cases(self):
if self.override_cases:
return self.override_cases
return get_call_center_cases(self.domain, self.cc_case_type, self.user)
