def get_root():
start_time = time()
result = create_default_result()
# Removed to be a display at the TV
# if request.query.o == '' or not user_auth.check_id(request.query.o):
# result.update({'message': ''})
# return template('auth', result)
# result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({"username_id": request.query.o})
today = date.today().isoformat()
result.update({"statistics": get_statistics(get_date(30, today), today)})
# Is there any URGENT ticket?
result.update({"urgent": get_urgent_tickets(rt_object)})
result.update({"time_spent": "%0.2f seconds" % (time() - start_time)})
return template("entrance_summary", result)
def get_root():
start_time = time()
result = create_default_result()
# Removed to be a display at the TV
#if request.query.o == '' or not user_auth.check_id(request.query.o):
# result.update({'message': ''})
# return template('auth', result)
#result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'username_id': request.query.o})
today = date.today().isoformat()
result.update({'statistics': get_statistics(get_date(30, today), today)})
result.update({'summary': get_summary_info()})
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
return template('entrance_summary', result)
def get_root():
start_time = time()
result = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'username_id': request.query.o})
today = date.today().isoformat()
result.update({'statistics': get_statistics(get_date(30, today), today)})
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
result.update({'summary:': get_summary_info()})
return template('entrance_summary', result)
def email_detail(email):
start_time = time()
global emailGlobal
emailGlobal=email
result = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'email': email})
result.update({'username_id': request.query.o})
result.update(user_tickets_details(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)
), email))
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
today = date.today().isoformat()
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
result.update({'statistics': get_statistics(get_date(30, today), today)})
if email == 'dir' or email == 'dir-inbox':
return template('dir', result)
elif email == 'history':
return template('history', result)
elif email == 'main' or email == 'unknown':
return template('entrance_summary', result)
elif email == 'new_ticket':
return template('newticket', result)
elif email == 'statistic':
return template('statistic', result)
else:
return template('detail', result)
