def handleSticker(sender_id, sticker_id):
if sticker_id == 144885035685763:
fb.send_message(sender_id, "Meow! :)")
else:
fb.send_message(sender_id, "(y)")
def sayHi(sender_id):
user_name = fb.getUserData(sender_id)
fb.send_message(sender_id, "Hi " + user_name + "!")
fb.sendWelcomeQuickReplies(sender_id)
def handleLocation(sender_id, user_lat_lon):
fb.send_message(sender_id, "(y)")
def handleMessage(sender_id, message_text):
NLP_response = api_ai.queryApiAi(message_text)
nlp_action = NLP_response["result"]["action"]
if nlp_action == "greetings":
#"Some of NLP contexts found"
sayHi(sender_id)
elif nlp_action == "appraisal" or nlp_action == "cool" or nlp_action == "question_name" or nlp_action == "question_gender" or nlp_action == "smalltalk.agent" or nlp_action == "smalltalk.user":
fb.send_message(sender_id,
NLP_response["result"]["fulfillment"]["speech"])
elif nlp_action == "f**k":
fb.send_message(sender_id,
NLP_response["result"]["fulfillment"]["speech"])
fb.sendImage(sender_id, "http://gifyu.com/images/giphy1e4d5a.gif")
elif nlp_action == "start":
#"User wants to start over the conversation"
sayHi(sender_id)
elif nlp_action == "i_love_you":
user_name = fb.getUserData(sender_id)
fb.send_message(sender_id, user_name + " -> friendzone")
elif nlp_action == "mobile_data":
data_left = random.randint(1, 10)
fb.send_message(sender_id, data_left + " GBs left :) ")
elif nlp_action == "help":
fb.send_message(
sender_id,
"Hello, my name is O2Bot and I am an artificial intelligence. I can help you to solve some basic problems around your bill and contract with O2. If you are a wannabe customer, I can help you on that too."
)
fb.sendCallButton(sender_id)
elif message_text == ":)" or message_text == ":-)" or message_text == ":D" or message_text.encode(
'unicode-escape')[:-1] == "\\U0001f60" or message_text.encode(
'unicode-escape') == "\\U0001f642":
fb.send_message(sender_id, u"\U0001F603")
else:
fb.sendImage(
sender_id,
"https://media.giphy.com/media/3o7aTskHEUdgCQAXde/giphy.gif")
fb.send_message(
sender_id,
"Oops, I didn't catch that. For things I can help you with, type 'help'."
)
def handlePostback(sender_id, postback_payload):
print postback_payload
if postback_payload == "POSTBACK_ADDATA_500MB":
fb.send_message(sender_id,
"OK, Done! You just bought 500MB package :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_1GB":
fb.send_message(sender_id, "OK, Done! You just bought 1GB package :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_10GB":
fb.send_message(sender_id,
"OK, Done! You just bought 10GB package :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_NVM":
fb.send_message(sender_id, "OK, never mind :P :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_PORN_YES":
fb.send_message(sender_id, "We've blocked them for you! ;)")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_PORN_NO":
fb.send_message(sender_id, "Have fun! ;)")
fb.sendOtherOptions(sender_id)
elif postback_payload == "DATA_WARNING":
fb.sendNotificationDataWarning(sender_id)
elif postback_payload == "DATA_ABNORMAL":
fb.sendNotificationAbnormal(sender_id)
elif postback_payload == "HAPPY_BIRTHDAY":
fb.sendNotificationHappyBirthday(sender_id)
elif postback_payload == "HELP":
fb.send_message(
sender_id,
"Hello, my name is O2Bot and I am an artificial intelligence. I can help you to solve some basic problems around your bill and contract with O2. If you are a wannabe customer, I can help you on that too."
)
fb.sendCallButton(sender_id)
elif postback_payload == "START_OVER":
sayHi(sender_id)
def get_webhook(data):
global is_complain_context
print "in get_webhook"
if data["object"] == "page":
for entry in data["entry"]:
for messaging_event in entry["messaging"]:
if messaging_event.get("message"):
sender_id = messaging_event["sender"]["id"]
if is_complain_context and messaging_event["message"][
"text"] == 'hi':
is_complain_context = False
fb.sendOtherOptions(sender_id)
return
if is_complain_context:
is_complain_context = False
fb.send_message(
sender_id,
"Thank you for your message. We will contact with you shortly! :)"
)
fb.send_message(
sender_id,
"And if you are satisfied with customer service, please like our fanpage! :)"
)
return
if "text" in messaging_event["message"]:
if "quick_reply" in messaging_event["message"]:
print "in quick reply"
quick_reply_postback = messaging_event["message"][
"quick_reply"]["payload"]
handleQuickReplies(sender_id, quick_reply_postback)
else:
sender_id = messaging_event["sender"]["id"]
if is_complain_context and messaging_event[
"message"]["text"] == 'hi':
is_complain_context = False
fb.sendOtherOptions(sender_id)
return
if is_complain_context:
is_complain_context = False
fb.send_message(
sender_id,
"Thank you for your message. We will contact with you shortly! :)"
)
return
message_text = messaging_event["message"]["text"]
handleMessage(sender_id, message_text)
elif "attachments" in messaging_event["message"]:
if "coordinates" in messaging_event["message"][
"attachments"][0]["payload"]:
user_lat_lon = [
messaging_event["message"]["attachments"][0]
["payload"]["coordinates"]["lat"],
messaging_event["message"]["attachments"][0]
["payload"]["coordinates"]["long"]
]
handleLocation(sender_id, user_lat_lon)
elif "sticker_id" in messaging_event["message"][
"attachments"][0]["payload"]:
sticker_id = messaging_event["message"][
"attachments"][0]["payload"]["sticker_id"]
handleSticker(sender_id, sticker_id)
elif "image" in messaging_event["message"][
"attachments"][0]["type"]:
fb.send_message(sender_id, "(y)")
elif "audio" in messaging_event["message"][
"attachments"][0]["type"]:
fb.send_message(sender_id, "(y)")
if messaging_event.get("postback"):
print "messaging event - postback"
sender_id = messaging_event["sender"]["id"]
postback_payload = messaging_event["postback"]["payload"]
handlePostback(sender_id, postback_payload)
if messaging_event.get("delivery"):
pass
if messaging_event.get("optin"):
pass
def handleQuickReplies(sender_id, postback_payload):
print postback_payload
global user_data
global is_complain_context
print postback_payload
if postback_payload == "GET_STARTED_BUTTON":
sayHi(sender_id)
elif postback_payload == "NEW_CUSTOMER":
fb.sendButtonsNewCustomer(sender_id)
elif postback_payload == "EXISTING_CUSTOMER":
print "enter existing"
fb.loginMessage(sender_id)
print "#2"
user_data = BasicIntroduction(sender_id)
print "#3"
basic_info = user_data.get_basic_plan_information()
fb.send_message(sender_id, "Your plan is: ")
fb.send_tariffe(sender_id)
if user_data.is_not_enough_data():
fb.notEnaughData(sender_id)
else:
fb.billToHigh(sender_id)
elif postback_payload == "POSTBACK_DATA_SURE":
fb.sendInternetOptions(sender_id)
elif postback_payload == "POSTBACK_DATA_NOPE":
fb.sendOtherOptions(sender_id) #TODO
elif postback_payload == "POSTBACK_ROAMING_YES":
fb.send_message(
sender_id,
"OK, jou just bought international roaming flat for 20EUR ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ROAMING_NO":
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_BILL_YES":
if bool(random.getrandbits(1)):
minutes_above = 50
if user_data is not None:
minutes_above = user_data.minutes_above_plan()
fb.UsedRoaming(sender_id, minutes_above)
else:
fb.tooMuchPorn(sender_id)
elif postback_payload == "POSTBACK_BILL_NO":
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_CALL_SEND_INTERNET":
fb.sendInternetOptions(sender_id)
elif postback_payload == "LEAVE_AS_IS":
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_500MB":
fb.send_message(sender_id,
"OK, Done! You just bought 500MB package :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_1GB":
fb.send_message(sender_id, "OK, Done! You just bought 1GB package :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_10GB":
fb.send_message(sender_id,
"OK, Done! You just bought 10GB package :) ")
fb.sendOtherOptions(sender_id)
elif postback_payload == "POSTBACK_ADDATA_NVM":
fb.send_message(sender_id, "OK, never mind :P :) ")
elif postback_payload == "MAIN_MENU":
complain_button = "I am pissed of at my contract"
if user_data is not None and user_data.get_user_age() < 25:
complain_button = "You suck, I don't like you!"
fb.default_options(sender_id, complain_button)
elif postback_payload == "COMPLAIN_BTN":
is_complain_context = True
fb.send_message(
sender_id,
"Sorry to hear that! Please write us a message and a real human will get back to you."
)
elif postback_payload == "START_QUESTIONS":
fb.send_minutes_question(sender_id)
elif postback_payload == "SECOND_QUESTION":
fb.send_data_question(sender_id)
elif postback_payload == "THIRD_QUESTION":
fb.send_price_question(sender_id)
elif postback_payload == "SELECT_PLAN":
fb.send_message(sender_id,
"Here is our plan suited especially for you!")
fb.send_tariffe(sender_id)
fb.sendButtonsNewCustomer(sender_id)
elif postback_payload == "SPECIFIC_PLAN":
fb.specific_plan_selection(sender_id)
fb.sendButtonsNewCustomer(sender_id)
elif postback_payload == "BYE_BYE":
fb.send_message(
sender_id,
"It was a pleasure talking to you! Hey, do you want to be friends on facebook?"
" Like O2 and we will stay in touch")