def duplicate():
'''Resolve the current ticket as "duplicate".'''
assert_operation('resolve')
with editor.maybe_writing('Add a comment?') as text:
params = text.get_params_for_comment() if text else {}
params['ixstatus'] = FBStatus.get_by_name("Resolved (Duplicate)").id
CURRENT_CASE.resolve(**params)
def assign(*args):
'''Assign the current ticket to someone.
Note: `person` must be the person's full name. See command
`people` for a list of persons.
Example:
>>> assign <person>
>>> assign Lorenzo Bolla
'''
assert_operation('assign')
person = ' '.join(args)
with editor.maybe_writing('Add a comment?') as text:
params = text.get_params_for_comment() if text else {}
CURRENT_CASE.assign(person, **params)
def reopen():
'''Reopen the current ticket.'''
assert_operation('reopen')
with editor.maybe_writing('Add a comment?') as text:
params = text.get_params_for_comment() if text else {}
CURRENT_CASE.reopen(**params)
def close():
'''Close the current ticket.'''
assert_operation('close')
with editor.maybe_writing('Add a comment?') as text:
params = text.get_params_for_comment() if text else {}
CURRENT_CASE.close(**params)
