def create_contact(self, *args, **kwargs):
"""Creates a contact"""
url = 'contacts'
data = {
'view_all_tickets': False,
'description': 'Freshdesk Contact'
}
data.update(kwargs)
return Contact(**self._api._post(url, data=json.dumps(data)))
def list_contacts(self, **kwargs):
"""
List all contacts, optionally filtered by a query. Specify filters as
query keyword argument, such as:
[email protected],
mobile=1234567890,
phone=1234567890,
contacts can be filtered by state and company_id such as:
state=[blocked/deleted/unverified/verified]
company_id=1234
contacts updated after a timestamp can be filtered such as;
_updated_since=2018-01-19T02:00:00Z
Passing None means that no named filter will be passed to
Freshdesk, which returns list of all contacts
"""
url = "contacts?"
page = 1 if not "page" in kwargs else kwargs["page"]
per_page = 100 if not "per_page" in kwargs else kwargs["per_page"]
contacts = []
# Skip pagination by looping over each page and adding tickets if 'page' key is not in kwargs.
# else return the requested page and break the loop
while True:
this_page = self._api._get(
url + "page=%d&per_page=%d" % (page, per_page), kwargs)
contacts += this_page
if len(this_page) < per_page or "page" in kwargs:
break
page += 1
return [Contact(**c) for c in contacts]
def update_contact(self, contact_id, **data):
url = "contacts/%d" % contact_id
return Contact(**self._api._put(url, data=json.dumps(data)))
def get_contact(self, contact_id):
url = "contacts/%d" % contact_id
return Contact(**self._api._get(url))
def create_contact(self, *args, **kwargs):
"""Creates a contact"""
url = "contacts"
data = {"view_all_tickets": False, "description": "Freshdesk Contact"}
data.update(kwargs)
return Contact(**self._api._post(url, data=json.dumps(data)))
