def action(user_object, message, event):
work_item = user_object.get_work_item()
user_object.is_finished = True
user_object.save()
if message == "save":
user_object.is_finished = False
user_object.save()
path_dict = work_item.path_dict
fields_dict = generate_fields_dict(work_item)
work_item_dict = {}
for key, value in path_dict.items():
work_item_dict[value] = fields_dict[key]
req = create_work_item(work_item_dict, create_url_of_work_item(work_item), user_object)
user_object.state = InitialState.STATE_LABEL
user_object.save()
work_item.delete()
card = generate_saved_work_item(work_item, req['_links']['html']['href'])
send_message(card, user_object.name)
return generate_update_response(text_format("Your work item has been saved."))
elif message == "Title":
user_object.state = TitleState.STATE_LABEL
user_object.save()
return text_format("Please enter your issue Title.")
elif message == "Description":
user_object.state = DescriptionState.STATE_LABEL
user_object.save()
return text_format("Please describe your issue.")
elif message == "Hardware Type":
user_object.state = HardwareChoice.STATE_LABEL
user_object.save()
return generate_choices("Choose Hardware Type", work_item.hardware_list, HardwareChoice.STATE_LABEL)
elif message == "Severity":
user_object.state = SeverityChoice.STATE_LABEL
user_object.save()
return generate_choices("How severe is this issue?", work_item.severities_list,
SeverityChoice.STATE_LABEL)
elif message == "Third Party":
user_object.state = SoftwareChoice.STATE_LABEL
user_object.save()
return generate_choices("Choose 3rd Party Software", work_item.software_list,
SoftwareChoice.STATE_LABEL)
def action(user_object, message, event):
work_item = user_object.get_work_item()
user_email = str(event['user']['email'])
user_email = user_email.split("@")[0] + '@staff.gramedia.com'
work_item.requested_by = user_email
if message == "Fill your own..":
work_item.save()
user_object.state = OtherSoftwareType.STATE_LABEL
user_object.save()
send_message(text_format("Please enter your own software type"), user_object.name)
return generate_update_response(text_format("You have chosen `%s`" % message))
work_item.third_party = message
work_item.save()
user_object.state = SeverityChoice.STATE_LABEL
user_object.save()
if user_object.is_finished:
user_object.state = EndState.STATE_LABEL
user_object.save()
card = generate_edit_work_item(work_item, EndState.STATE_LABEL)
else:
card = generate_choices("How severe is this issue?", work_item.severities_list, SeverityChoice.STATE_LABEL)
send_message(card, user_object.name)
return generate_update_response(text_format("You have chosen `%s`" % message))
def action(user_object, message, event):
work_item = user_object.get_work_item()
work_item.description = message
work_item.save()
if user_object.is_finished:
user_object.state = EndState.STATE_LABEL
user_object.save()
return generate_edit_work_item(work_item, EndState.STATE_LABEL)
if isinstance(work_item, HardwareSupport):
user_object.state = HardwareChoice.STATE_LABEL
user_object.save()
return generate_choices("Choose Hardware Type", work_item.hardware_list, HardwareChoice.STATE_LABEL)
elif isinstance(work_item, SoftwareSupport):
user_object.state = SoftwareChoice.STATE_LABEL
user_object.save()
return generate_choices("Choose 3rd Party Software", work_item.software_list, SoftwareChoice.STATE_LABEL)
def action(user_object, message, event):
if message.lower() == 'support':
if user_object.jwt_token is None:
return generate_signin_card(user_object)
else:
token_expired_or_refresh(user_object)
user_object.state = ItemTypeState.STATE_LABEL
user_object.save()
return generate_choices("Choose work item type", available_types, ItemTypeState.STATE_LABEL)
else:
message = "I'm not sure what you mean. Type `/help` to see available commands."
return text_format(message)
def action(user_object, message, event):
work_item = user_object.get_work_item()
work_item.third_party = message
work_item.save()
user_object.state = SeverityChoice.STATE_LABEL
user_object.save()
if user_object.is_finished:
user_object.state = EndState.STATE_LABEL
user_object.save()
return generate_edit_work_item(work_item, EndState.STATE_LABEL)
return generate_choices("How severe is this issue?", work_item.severities_list, SeverityChoice.STATE_LABEL)
def action(user_object, message, event):
work_item = user_object.get_work_item()
work_item.hardware_type = message
work_item.save()
user_object.state = SeverityChoice.STATE_LABEL
user_object.save()
if user_object.is_finished:
user_object.state = EndState.STATE_LABEL
user_object.save()
card = generate_edit_work_item(work_item, EndState.STATE_LABEL)
else:
card = generate_choices("How severe is this issue?", work_item.severities_list, SeverityChoice.STATE_LABEL)
send_message(card, user_object.name)
return generate_update_response(text_format("You have chosen `%s`" % message))