Esempi in Python per subscribe_to_ticket_updates

Esempio n. 1

def create_ticket_cc(ticket, cc_list):

    if not cc_list:
        return []

    # Local import to deal with non-defined / circular reference problem
    from helpdesk.views.staff import User, subscribe_to_ticket_updates

    new_ticket_ccs = []
    for cced_name, cced_email in cc_list:

        cced_email = cced_email.strip()
        if cced_email == ticket.queue.email_address:
            continue

        user = None

        try:
            user = User.objects.get(email=cced_email)
        except User.DoesNotExist:
            pass

        try:
            ticket_cc = subscribe_to_ticket_updates(ticket=ticket,
                                                    user=user,
                                                    email=cced_email)
            new_ticket_ccs.append(ticket_cc)
        except ValidationError as err:
            pass

    return new_ticket_ccs

Esempio n. 2

File: get_email.py Progetto: brunotikami/django-helpdesk

def create_ticket_cc(ticket, cc_list):

    if not cc_list:
        return []

    # Local import to deal with non-defined / circular reference problem
    from helpdesk.views.staff import User, subscribe_to_ticket_updates

    new_ticket_ccs = []
    for cced_name, cced_email in cc_list:

        if cced_email == ticket.queue.email_address:
            continue

        user = None
        cced_email = cced_email.strip()

        try:
            user = User.objects.get(email=cced_email)
        except User.DoesNotExist: 
            pass

        try:
            ticket_cc = subscribe_to_ticket_updates(ticket=ticket, user=user, email=cced_email)
            new_ticket_ccs.append(ticket_cc)
        except ValidationError, err:
            pass