async def update(self, telegram_message):
self.ping
chat = extract_chat_object(telegram_message)
user = extract_user_object(telegram_message)
if (self.chat_exists(chat.chat_id)) == False:
await self.insert_chat(chat)
if (self.user_exists(user.telegram_id)) == False:
await self.insert_user(user)
async def return_user_id(message: types.Message):
await bot.send_chat_action(message.chat.id, "typing")
chat = extract_chat_object(message)
if chat.chat_type != "group":
await message.reply(
"Por favor, execute este comando em um grupo para que a informação possa ser retornada corretamente."
)
else:
await message.reply(chat.chat_id)
async def messages_helper(message: types.Message):
if message.chat.type != "group":
chat = extract_chat_object(message)
user = extract_user_object(message)
response = await self.validation.running_proccess(
user.telegram_id, chat.chat_id, message)
if response:
await bot.send_message(chat.chat_id, response)
else:
return
def update(self, telegram_message):
chat = extract_chat_object(telegram_message)
user = extract_user_object(telegram_message)
if not self.find_chat(chat.chat_id):
self.insert_chat(chat)
if not self.find_chat(chat.chat_id):
self.insert_chat(chat)
if not self.find_user(user.telegram_id):
self.insert_user(user)
async def ticket_handler(message: types.Message):
await bot.send_chat_action(message.chat.id, "typing")
if (len(message.text) > 7):
ticket_id = message.text.split(' ')[1]
ticket_status = self.glpi.getTicket(ticket_id)
await message.reply(ticket_status)
else:
chat = extract_chat_object(message)
user = extract_user_object(message)
response = await self.validation.ticket_creation_process(
user.telegram_id, chat.chat_id)
await message.reply(response)
async def registrate_glpi_user(message: types.Message):
await bot.send_chat_action(message.chat.id, "typing")
if self.connections['database'] == False:
await message.reply(
"Bot em manutenção. Por favor, contate os administradores."
)
return
else:
user = self.database.get_user(message)
if user.glpi_user:
await message.reply("Usuário já cadastrado")
else:
chat = extract_chat_object(message)
user = extract_user_object(message)
response = await self.validation.glpi_registration_process(
user.telegram_id, chat.chat_id)
await message.reply(response)