def rule(event):
if event.get("source_type") == "user" and event.get("action") == "update":
# admin roles have their own handling
if event.udm("event_type") != event_type.ADMIN_ROLE_ASSIGNED:
_, new_role = zendesk_get_roles(event)
return bool(new_role)
return False
def get_user_event_type(event):
# check for login events
if event.get("action") == "login":
if event.get(ZENDESK_CHANGE_DESCRIPTION, "").lower().startswith("successful sign-in"):
return event_type.SUCCESSFUL_LOGIN
# check for admin assignment
if event.get("action") == "update":
_, new_role = zendesk_get_roles(event)
if new_role and is_admin_role(new_role):
return event_type.ADMIN_ROLE_ASSIGNED
return None
def get_assigned_admin_role(event):
_, new_role = zendesk_get_roles(event)
if is_admin_role(new_role):
return new_role
return None
def title(event):
old_role, new_role = zendesk_get_roles(event)
return (
f"Actor user [{event.udm('actor_user')}] changed [{event.udm('user')}] role from "
f"{old_role} to {new_role}"
)