def on_order_confirmed(sender, **kwargs):
order = kwargs.get('order', None)
if not order:
log.info('RMS: Skipping order confirmed signal. No order sent')
return
response = order.response.all().order_by('-id')[:1]
if not response:
log.info('RMS: Skipping order conf signal. No response for %s' %
order.id)
return
response = response[0]
try:
funnel_state = response.campaign.funnel.funnel_states.get(name='Order')
if order.booking_agent or order.agent:
funnel_sub_state = response.campaign.campaign_sub_states.get(
name='Paid - Assisted', funnel_state=funnel_state)
else:
funnel_sub_state = response.campaign.campaign_sub_states.get(
name='Paid - Direct', funnel_state=funnel_state)
move_response(response=response,
state=funnel_state,
substate=funnel_sub_state)
except FunnelSubState.DoesNotExist:
log.info('RMS: No funnel sub state. Skipping order confirmed signal')
return
except FunnelState.DoesNotExist:
log.info('RMS: No funnel state. Skipping order confirmed signal')
return
def on_pending_order_created(sender, **kwargs):
call = kwargs.get('call', None)
order = kwargs.get('order', None)
user = kwargs.get('user', None)
try:
agent = Agent.objects.get(user=user)
except Agent.DoesNotExist:
log.info('RMS: Skipping po signal, no agent found for %s' % user.id)
return
if not call or ('.' not in call['id']) or not order:
log.info(
'RMS: Skipping po signal, missing call/order call: %s, order: %s' %
(call, order))
return
response_id = call.get('response_id', None)
if not response_id:
response = get_or_create_response(dni=call['dni'],
phone_number=call['cli'])
if not response:
log.info(
'RMS: Cannot create response - dni: %s, phone: %s. Skipping po signal'
% (call['dni'], call['cli']))
return
else:
response_id = response.id
else:
try:
response = Response.objects.select_related('orders').get(
pk=int(response_id))
except Response.DoesNotExist:
log.info('RMS: No such response %s. Skipping po signal' %
response_id)
return
if order not in response.orders.all():
response.orders.add(order)
try:
funnel_state = response.campaign.funnel.funnel_states.get(
name='Pending Order')
funnel_sub_state = response.campaign.campaign_sub_states.get(
name='Awaiting Payment', funnel_state=funnel_state)
move_response(response=response,
state=funnel_state,
substate=funnel_sub_state,
agent=agent,
callid=call['id'])
except FunnelSubState.DoesNotExist:
log.info('RMS: No funnel sub state. Skipping po signal')
return
except FunnelState.DoesNotExist:
log.info('RMS: No funnel state. Skipping po signal')
return
def on_pending_order_created(sender, **kwargs):
call = kwargs.get('call', None)
order = kwargs.get('order', None)
user = kwargs.get('user', None)
try:
agent = Agent.objects.get(user=user)
except Agent.DoesNotExist:
log.info('RMS: Skipping po signal, no agent found for %s' % user.id)
return
if not call or ('.' not in call['id']) or not order:
log.info('RMS: Skipping po signal, missing call/order call: %s, order: %s' %(call, order))
return
response_id = call.get('response_id', None)
if not response_id:
response = get_or_create_response(dni=call['dni'], phone_number=call['cli'])
if not response:
log.info('RMS: Cannot create response - dni: %s, phone: %s. Skipping po signal' % (call['dni'],call['cli']))
return
else:
response_id = response.id
else:
try:
response = Response.objects.select_related('orders').get(pk=int(response_id))
except Response.DoesNotExist:
log.info('RMS: No such response %s. Skipping po signal' % response_id)
return
if order not in response.orders.all():
response.orders.add(order)
try:
funnel_state = response.campaign.funnel.funnel_states.get(name='Pending Order')
funnel_sub_state = response.campaign.campaign_sub_states.get(name='Awaiting Payment', funnel_state=funnel_state)
move_response(response=response, state=funnel_state, substate=funnel_sub_state, agent=agent, callid=call['id'])
except FunnelSubState.DoesNotExist:
log.info('RMS: No funnel sub state. Skipping po signal')
return
except FunnelState.DoesNotExist:
log.info('RMS: No funnel state. Skipping po signal')
return
def on_order_confirmed(sender, **kwargs):
order = kwargs.get('order', None)
if not order:
log.info('RMS: Skipping order confirmed signal. No order sent')
return
response = order.response.all().order_by('-id')[:1]
if not response:
log.info('RMS: Skipping order conf signal. No response for %s' % order.id)
return
response = response[0]
try:
funnel_state = response.campaign.funnel.funnel_states.get(name='Order')
if order.booking_agent or order.agent:
funnel_sub_state = response.campaign.campaign_sub_states.get(name='Paid - Assisted', funnel_state=funnel_state)
else:
funnel_sub_state = response.campaign.campaign_sub_states.get(name='Paid - Direct', funnel_state=funnel_state)
move_response(response=response, state=funnel_state, substate=funnel_sub_state)
except FunnelSubState.DoesNotExist:
log.info('RMS: No funnel sub state. Skipping order confirmed signal')
return
except FunnelState.DoesNotExist:
log.info('RMS: No funnel state. Skipping order confirmed signal')
return
except Exception, e:
log.info("===ABANDONED PAYMENT=== Exception %s" % repr(e))
# TODO Send an email
# move new responses to Calling Delayed state if they are not assignedd to any agents even after 150 minutes of their creation time.
expiry_time = time_now - datetime.timedelta(minutes=150)
responses = Response.objects.filter(
campaign__in=(22, 28, 29),
assigned_to__isnull=True,
last_interacted_by__isnull=True,
created_on__lt=expiry_time,
funnel_state=None,
funnel_sub_state=None,
)
if responses:
for response in responses:
try:
funnel_state = response.campaign.funnel.funnel_states.get(name="Dialled")
funnel_sub_state = response.campaign.campaign_sub_states.get(
name="Calling Delayed", funnel_state=funnel_state
)
move_response(response=response, state=funnel_state, substate=funnel_sub_state)
except Exception, e:
log.info("===ABANDONED PAYMENT=== Moving to stale state Exception: %s" % repr(e))
# TODO Send an email
if __name__ == "__main__":
main()
# move new responses to Calling Delayed state if they are not assignedd to any agents even after 150 minutes of their creation time.
expiry_time = time_now - datetime.timedelta(minutes=150)
responses = Response.objects.filter(campaign__in=(23, 30, 31),
assigned_to__isnull=True,
last_interacted_by__isnull=True,
created_on__lt=expiry_time,
funnel_state=None,
funnel_sub_state=None)
if responses:
for response in responses:
try:
funnel_state = response.campaign.funnel.funnel_states.get(
name='Dialled')
funnel_sub_state = response.campaign.campaign_sub_states.get(
name='Calling Delayed', funnel_state=funnel_state)
move_response(response=response,
state=funnel_state,
substate=funnel_sub_state)
except Exception, e:
log.info(
"===ABANDONED CART=== Moving to stale state Exception: %s"
% repr(e))
# TODO Send an email
# called every half an hour and look for the last 15 an hour enteries
if __name__ == "__main__":
main()
