def on_message(self, request: Request,
slack_request: SlackDMRequest) -> Response:
command = request.data.get("event", {}).get("text", "").lower()
if slack_request.is_bot() or not command:
return self.respond()
headers = {
"Authorization":
f"Bearer {self._get_access_token(slack_request.integration)}"
}
payload = {
"channel": slack_request.channel_name,
**SlackHelpMessageBuilder(command).as_payload(),
}
client = SlackClient()
try:
client.post("/chat.postMessage",
headers=headers,
data=payload,
json=True)
except ApiError as e:
logger.error("slack.event.on-message-error",
extra={"error": str(e)})
return self.respond()
def open_resolve_dialog(self, slack_request: SlackActionRequest,
group: Group) -> None:
# XXX(epurkhiser): In order to update the original message we have to
# keep track of the response_url in the callback_id. Definitely hacky,
# but seems like there's no other solutions [1]:
#
# [1]: https://stackoverflow.com/questions/46629852/update-a-bot-message-after-responding-to-a-slack-dialog#comment80795670_46629852
callback_id = json.dumps({
"issue":
group.id,
"orig_response_url":
slack_request.data["response_url"],
"is_message":
_is_message(slack_request.data),
})
dialog = {
"callback_id": callback_id,
"title": "Resolve Issue",
"submit_label": "Resolve",
"elements": [RESOLVE_SELECTOR],
}
payload = {
"dialog": json.dumps(dialog),
"trigger_id": slack_request.data["trigger_id"],
"token": slack_request.integration.metadata["access_token"],
}
slack_client = SlackClient()
try:
slack_client.post("/dialog.open", data=payload)
except ApiError as e:
logger.error("slack.action.response-error",
extra={"error": str(e)})
def send_confirmation(
integration: Integration,
channel_id: str,
heading: str,
text: str,
template: str,
request: Request,
) -> HttpResponse:
client = SlackClient()
token = integration.metadata.get("user_access_token") or integration.metadata["access_token"]
payload = {
"token": token,
"channel": channel_id,
"text": text,
}
headers = {"Authorization": f"Bearer {token}"}
try:
client.post("/chat.postMessage", headers=headers, data=payload, json=True)
except ApiError as e:
message = str(e)
if message != "Expired url":
logger.error("slack.slash-notify.response-error", extra={"error": message})
else:
return render_to_response(
template,
request=request,
context={
"heading_text": heading,
"body_text": text,
"channel_id": channel_id,
"team_id": integration.external_id,
},
)
def prompt_link(self, slack_request: SlackDMRequest) -> None:
associate_url = build_linking_url(
integration=slack_request.integration,
slack_id=slack_request.user_id,
channel_id=slack_request.channel_id,
response_url=slack_request.response_url,
)
if not slack_request.channel_name:
return
payload = {
"token": self._get_access_token(slack_request.integration),
"channel": slack_request.channel_name,
"user": slack_request.user_id,
"text":
"Link your Slack identity to Sentry to unfurl Discover charts.",
**SlackPromptLinkMessageBuilder(associate_url).as_payload(),
}
client = SlackClient()
try:
client.post("/chat.postEphemeral", data=payload)
except ApiError as e:
logger.error("slack.event.unfurl-error",
extra={"error": str(e)},
exc_info=True)
def send_incident_alert_notification(
action: AlertRuleTriggerAction,
incident: Incident,
metric_value: int,
method: str,
) -> None:
# Make sure organization integration is still active:
try:
integration = Integration.objects.get(
id=action.integration_id,
organizations=incident.organization,
status=ObjectStatus.VISIBLE,
)
except Integration.DoesNotExist:
# Integration removed, but rule is still active.
return
channel = action.target_identifier
attachment = SlackIncidentsMessageBuilder(incident, action, metric_value,
method).build()
payload = {
"token": integration.metadata["access_token"],
"channel": channel,
"attachments": json.dumps([attachment]),
}
client = SlackClient()
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info("rule.fail.slack_post", extra={"error": str(e)})
def send_issue_notification_as_slack(
notification: Any,
user_ids: int,
context: Mapping[str, Any],
) -> None:
"""
Send an "issue notification" to a Slack user which are project level issue alerts
"""
users = User.objects.filter(id__in=list(user_ids))
external_actors_by_user = get_integrations_by_user_id(context["project"].organization, users)
client = SlackClient()
for user in users:
try:
channel, token = get_channel_and_token(external_actors_by_user, user)
except AttributeError as e:
logger.info(
"notification.fail.invalid_slack",
extra={
"error": str(e),
"notification": "issue_alert",
"user": user.id,
},
)
continue
attachment = [
build_issue_notification_attachment(
context["group"],
event=context["event"],
tags=context["tags"],
rules=context["rules"],
)
]
payload = {
"token": token,
"channel": channel,
"link_names": 1,
"attachments": json.dumps(attachment),
}
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info(
"notification.fail.slack_post",
extra={
"error": str(e),
"notification": "issue_alert",
"user": user.id,
"channel_id": channel,
},
)
continue
metrics.incr(
"issue_alert.notifications.sent",
instance="slack.issue_alert.notification",
skip_internal=False,
)
def post_message(payload: Mapping[str, Any], log_error_message: str,
log_params: Mapping[str, Any]) -> None:
client = SlackClient()
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
extra = {"error": str(e), **log_params}
logger.info(log_error_message, extra=extra)
def send_notification_as_slack(
notification: BaseNotification,
users: Set[User],
shared_context: Mapping[str, Any],
extra_context_by_user_id: Mapping[str, Any],
) -> None:
"""
Send an "activity notification" to a Slack user which are workflow and deploy notification types
"""
external_actors_by_user = get_integrations_by_user_id(
notification.organization, users)
client = SlackClient()
for user in users:
extra_context = (extra_context_by_user_id or {}).get(user.id, {})
try:
channel, token = get_channel_and_token(external_actors_by_user,
user)
except AttributeError as e:
logger.info(
"notification.fail.invalid_slack",
extra={
"error": str(e),
"notification": notification,
"user": user.id,
},
)
continue
context = get_context(notification, user, shared_context,
extra_context)
attachment = [build_notification_attachment(notification, context)]
payload = {
"token": token,
"channel": channel,
"link_names": 1,
"attachments": json.dumps(attachment),
}
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info(
"notification.fail.slack_post",
extra={
"error": str(e),
"notification": notification,
"user": user.id,
"channel_id": channel,
},
)
continue
metrics.incr(
"activity.notifications.sent",
instance="slack.activity.notification",
skip_internal=False,
)
def reply(self, slack_request: SlackDMRequest, message: str) -> Response:
headers = {"Authorization": f"Bearer {self._get_access_token(slack_request.integration)}"}
payload = {"channel": slack_request.channel_name, "text": message}
client = SlackClient()
try:
client.post("/chat.postMessage", headers=headers, data=payload, json=True)
except ApiError as e:
logger.error("slack.event.on-message-error", extra={"error": str(e)})
return self.respond()
def send_notification_as_slack(
notification: BaseNotification,
recipients: Union[Set[User], Set[Team]],
shared_context: Mapping[str, Any],
extra_context_by_user_id: Mapping[str, Any],
) -> None:
""" Send an "activity" or "alert rule" notification to a Slack user or team. """
external_actors_by_recipient = get_integrations_by_recipient_id(
notification.organization, recipients)
client = SlackClient()
for recipient in recipients:
extra_context = (extra_context_by_user_id or {}).get(recipient.id, {})
try:
channel, token = get_channel_and_token(
external_actors_by_recipient, recipient)
except AttributeError as e:
logger.info(
"notification.fail.invalid_slack",
extra={
"error": str(e),
"notification": notification,
"recipient": recipient.id,
},
)
continue
context = get_context(notification, recipient, shared_context,
extra_context)
attachment = [build_notification_attachment(notification, context)]
payload = {
"token": token,
"channel": channel,
"link_names": 1,
"attachments": json.dumps(attachment),
}
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info(
"notification.fail.slack_post",
extra={
"error": str(e),
"notification": notification,
"recipient": recipient.id,
"channel_id": channel,
},
)
continue
key = get_key(notification)
metrics.incr(
f"{key}.notifications.sent",
instance=f"slack.{key}.notification",
skip_internal=False,
)
def send_notification_as_slack(
notification: ActivityNotification,
users: Mapping[User, int],
shared_context: Mapping[str, Any],
) -> None:
external_actors_by_user = get_integrations_by_user_id(
notification.organization, users.keys())
client = SlackClient()
for user, reason in users.items():
try:
channel, token = get_channel_and_token(external_actors_by_user,
user)
except AttributeError as e:
logger.info(
"notification.fail.invalid_slack",
extra={
"error": str(e),
"notification": notification,
"user": user.id,
},
)
continue
context = get_context(notification, user, reason, shared_context)
attachment = [build_notification_attachment(notification, context)]
payload = {
"token": token,
"channel": channel,
"link_names": 1,
"attachments": json.dumps(attachment),
}
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info(
"notification.fail.slack_post",
extra={
"error": str(e),
"notification": notification,
"user": user.id,
"channel_id": channel,
},
)
continue
metrics.incr(
"activity.notifications.sent",
instance="slack.activity.notification",
skip_internal=False,
)
def send_message(self, channel_id: str, message: str) -> None:
client = SlackClient()
token = self.metadata.get("user_access_token") or self.metadata["access_token"]
headers = {"Authorization": f"Bearer {token}"}
payload = {
"token": token,
"channel": channel_id,
"text": message,
}
try:
client.post("/chat.postMessage", headers=headers, data=payload, json=True)
except ApiError as e:
message = str(e)
if message != "Expired url":
logger.error("slack.slash-notify.response-error", extra={"error": message})
return
def prompt_link(
self,
data: Mapping[str, Any],
slack_request: SlackRequest,
integration: Integration,
):
# This will break if multiple Sentry orgs are added
# to a single Slack workspace and a user is a part of one
# org and not the other. Since we pick the first org
# in the integration organizations set, we might be picking
# the org the user is not a part of.
organization = integration.organizations.all()[0]
associate_url = build_linking_url(
integration=integration,
organization=organization,
slack_id=slack_request.user_id,
channel_id=slack_request.channel_id,
response_url=slack_request.response_url,
)
builder = BlockSlackMessageBuilder()
blocks = [
builder.get_markdown_block(
"Link your Slack identity to Sentry to unfurl Discover charts."
),
builder.get_action_block([("Link", associate_url, "link"),
("Cancel", None, "ignore")]),
]
payload = {
"token": self._get_access_token(integration),
"channel": data["channel"],
"user": data["user"],
"text":
"Link your Slack identity to Sentry to unfurl Discover charts.",
"blocks": json.dumps(blocks),
}
client = SlackClient()
try:
client.post("/chat.postEphemeral", data=payload)
except ApiError as e:
logger.error("slack.event.unfurl-error",
extra={"error": str(e)},
exc_info=True)
def reply(self, slack_request: SlackRequest, message: str) -> Response:
client = SlackClient()
access_token = self._get_access_token(slack_request.integration)
headers = {"Authorization": f"Bearer {access_token}"}
data = slack_request.data.get("event")
channel = data["channel"]
payload = {"channel": channel, "text": message}
try:
client.post("/chat.postMessage",
headers=headers,
data=payload,
json=True)
except ApiError as e:
logger.error("slack.event.on-message-error",
extra={"error": str(e)})
return self.respond()
def send_slack_response(
integration: Integration, text: str, params: Mapping[str, str], command: str
) -> None:
payload = {
"replace_original": False,
"response_type": "ephemeral",
"text": text,
}
client = SlackClient()
if params["response_url"]:
path = params["response_url"]
headers = {}
else:
# Command has been invoked in a DM, not as a slash command
# we do not have a response URL in this case
token = (
integration.metadata.get("user_access_token") or integration.metadata["access_token"]
)
headers = {"Authorization": f"Bearer {token}"}
payload["token"] = token
payload["channel"] = params["slack_id"]
path = "/chat.postMessage"
try:
client.post(path, headers=headers, data=payload, json=True)
except ApiError as e:
message = str(e)
# If the user took their time to link their slack account, we may no
# longer be able to respond, and we're not guaranteed able to post into
# the channel. Ignore Expired url errors.
#
# XXX(epurkhiser): Yes the error string has a space in it.
if message != "Expired url":
log_message = (
"slack.link-notify.response-error"
if command == "link"
else "slack.unlink-notify.response-error"
)
logger.error(log_message, extra={"error": message})
def on_message(self, request: Request, integration: Integration,
token: str, data: Mapping[str, Any]) -> Response:
channel = data["channel"]
if self.is_bot(data):
return self.respond()
access_token = self._get_access_token(integration)
headers = {"Authorization": "Bearer %s" % access_token}
payload = {
"channel": channel,
**SlackEventMessageBuilder(integration).build()
}
client = SlackClient()
try:
client.post("/chat.postMessage",
headers=headers,
data=payload,
json=True)
except ApiError as e:
logger.error("slack.event.on-message-error",
extra={"error": str(e)})
return self.respond()
def send_notification_as_slack(notification: ActivityNotification, user: User,
context: Mapping[str, Any]) -> None:
external_actors = ExternalActor.objects.filter(
provider=ExternalProviders.SLACK.value,
actor=user.actor,
organization=notification.organization,
).select_related("integration")
client = SlackClient()
for external_actor in external_actors:
attachment = [build_notification_attachment(notification, context)]
integration = external_actor.integration
if integration:
token = integration.metadata["access_token"]
payload = {
"token": token,
"channel": external_actor.external_id,
"link_names": 1,
"attachments": json.dumps(attachment),
}
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info(
"notification.fail.slack_post",
extra={
"error": str(e),
"notification": notification,
"user": user.id,
"channel_id": external_actor.external_id,
},
)
metrics.incr(
"activity.notifications.sent",
instance="slack.activity.notification",
skip_internal=False,
)
def on_message(self, request: Request, integration: Integration,
token: str, data: Mapping[str, Any]) -> Response:
channel = data["channel"]
# if it's a message posted by our bot, we don't want to respond since
# that will cause an infinite loop of messages
if data.get("bot_id"):
return self.respond()
access_token = self._get_access_token(integration)
headers = {"Authorization": "Bearer %s" % access_token}
payload = {
"channel": channel,
**SlackEventMessageBuilder(integration).build()
}
client = SlackClient()
try:
client.post("/chat.postMessage",
headers=headers,
data=payload,
json=True)
except ApiError as e:
logger.error("slack.event.on-message-error",
extra={"error": str(e)})
return self.respond()
def send_notification_as_slack(
notification: BaseNotification,
recipients: Union[Set[User], Set[Team]],
shared_context: Mapping[str, Any],
extra_context_by_user_id: Mapping[str, Any],
) -> None:
"""Send an "activity" or "alert rule" notification to a Slack user or team."""
client = SlackClient()
data = get_channel_and_token_by_recipient(notification.organization,
recipients)
for recipient, tokens_by_channel in data.items():
is_multiple = True if len([token for token in tokens_by_channel
]) > 1 else False
if is_multiple:
logger.info(
"notification.multiple.slack_post",
extra={
"notification": notification,
"recipient": recipient.id,
},
)
extra_context = (extra_context_by_user_id or {}).get(recipient.id, {})
context = get_context(notification, recipient, shared_context,
extra_context)
attachment = [
build_notification_attachment(notification, context, recipient)
]
for channel, token in tokens_by_channel.items():
# unfurl_links and unfurl_media are needed to preserve the intended message format
# and prevent the app from replying with help text to the unfurl
payload = {
"token": token,
"channel": channel,
"link_names": 1,
"unfurl_links": False,
"unfurl_media": False,
"text": notification.get_notification_title(),
"attachments": json.dumps(attachment),
}
try:
client.post("/chat.postMessage", data=payload, timeout=5)
except ApiError as e:
logger.info(
"notification.fail.slack_post",
extra={
"error": str(e),
"notification": notification,
"recipient": recipient.id,
"channel_id": channel,
"is_multiple": is_multiple,
},
)
continue
key = get_key(notification)
metrics.incr(
f"{key}.notifications.sent",
instance=f"slack.{key}.notification",
skip_internal=False,
)
def on_link_shared(
self,
request: Request,
slack_request: SlackRequest,
) -> Optional[Response]:
matches: Dict[LinkType, List[UnfurlableUrl]] = defaultdict(list)
links_seen = set()
integration = slack_request.integration
data = slack_request.data.get("event")
# An unfurl may have multiple links to unfurl
for item in data["links"]:
try:
url = item["url"]
slack_shared_link = parse_link(url)
except Exception as e:
logger.error("slack.parse-link-error", extra={"error": str(e)})
continue
# We would like to track what types of links users are sharing, but
# it's a little difficult to do in Sentry because we filter requests
# from Slack bots. Instead we just log to Kibana.
logger.info("slack.link-shared",
extra={"slack_shared_link": slack_shared_link})
link_type, args = match_link(url)
# Link can't be unfurled
if link_type is None or args is None:
continue
if (link_type == LinkType.DISCOVER
and not slack_request.has_identity and features.has(
"organizations:chart-unfurls",
slack_request.integration.organizations.all()[0],
actor=request.user,
)):
analytics.record(
"integrations.slack.chart_unfurl",
organization_id=integration.organizations.all()[0].id,
unfurls_count=0,
)
self.prompt_link(data, slack_request, integration)
return self.respond()
# Don't unfurl the same thing multiple times
seen_marker = hash(json.dumps((link_type, args), sort_keys=True))
if seen_marker in links_seen:
continue
links_seen.add(seen_marker)
matches[link_type].append(UnfurlableUrl(url=url, args=args))
if not matches:
return None
# Unfurl each link type
results: Dict[str, Any] = {}
for link_type, unfurl_data in matches.items():
results.update(link_handlers[link_type].fn(request, integration,
unfurl_data,
slack_request.user))
if not results:
return None
access_token = self._get_access_token(integration)
payload = {
"token": access_token,
"channel": data["channel"],
"ts": data["message_ts"],
"unfurls": json.dumps(results),
}
client = SlackClient()
try:
client.post("/chat.unfurl", data=payload)
except ApiError as e:
logger.error("slack.event.unfurl-error",
extra={"error": str(e)},
exc_info=True)
return self.respond()
def post(self, request: Request) -> Response:
try:
slack_request = SlackActionRequest(request)
slack_request.validate()
except SlackRequestError as e:
return self.respond(status=e.status)
action_option = slack_request.action_option
if action_option in ["approve_member", "reject_member"]:
return self.handle_member_approval(slack_request)
# if a user is just clicking our auto response in the messages tab we just return a 200
if action_option == "sentry_docs_link_clicked":
return self.respond()
# Actions list may be empty when receiving a dialog response
data = slack_request.data
action_list_raw = data.get("actions", [])
action_list = [
MessageAction(**action_data) for action_data in action_list_raw
]
organizations = slack_request.integration.organizations.all()
if action_option in ["link", "ignore"]:
analytics.record(
"integrations.slack.chart_unfurl_action",
organization_id=organizations[0].id,
action=action_option,
)
payload = {"delete_original": "true"}
try:
requests_.post(slack_request.response_url, json=payload)
except ApiError as e:
logger.error("slack.action.response-error",
extra={"error": str(e)})
return self.respond(status=403)
return self.respond()
# Determine the issue group action is being taken on
group_id = slack_request.callback_data["issue"]
logging_data = {**slack_request.logging_data, "group_id": group_id}
try:
group = Group.objects.select_related("project__organization").get(
project__in=Project.objects.filter(
organization__in=organizations),
id=group_id,
)
except Group.DoesNotExist:
logger.info("slack.action.invalid-issue", extra={**logging_data})
return self.respond(status=403)
logging_data["organization_id"] = group.organization.id
# Determine the acting user by slack identity
try:
identity = slack_request.get_identity()
except IdentityProvider.DoesNotExist:
return self.respond(status=403)
if not identity:
associate_url = build_linking_url(
integration=slack_request.integration,
slack_id=slack_request.user_id,
channel_id=slack_request.channel_id,
response_url=slack_request.response_url,
)
return self.respond_ephemeral(
LINK_IDENTITY_MESSAGE.format(associate_url=associate_url))
# Handle status dialog submission
if slack_request.type == "dialog_submission" and "resolve_type" in data[
"submission"]:
# Masquerade a status action
action = MessageAction(
name="status",
value=data["submission"]["resolve_type"],
)
try:
self.on_status(request, identity, group, action, data,
slack_request.integration)
except client.ApiError as error:
return self.api_error(slack_request, group, identity, error,
"status_dialog")
group = Group.objects.get(id=group.id)
attachment = SlackIssuesMessageBuilder(group,
identity=identity,
actions=[action]).build()
body = self.construct_reply(
attachment,
is_message=slack_request.callback_data["is_message"])
# use the original response_url to update the link attachment
slack_client = SlackClient()
try:
slack_client.post(
slack_request.callback_data["orig_response_url"],
data=body,
json=True)
except ApiError as e:
logger.error("slack.action.response-error",
extra={"error": str(e)})
return self.respond()
# Usually we'll want to respond with the updated attachment including
# the list of actions taken. However, when opening a dialog we do not
# have anything to update the message with and will use the
# response_url later to update it.
defer_attachment_update = False
# Handle interaction actions
for action in action_list:
action_type = action.name
try:
if action_type == "status":
self.on_status(request, identity, group, action, data,
slack_request.integration)
elif action_type == "assign":
self.on_assign(request, identity, group, action)
elif action_type == "resolve_dialog":
self.open_resolve_dialog(data, group,
slack_request.integration)
defer_attachment_update = True
except client.ApiError as error:
return self.api_error(slack_request, group, identity, error,
action_type)
if defer_attachment_update:
return self.respond()
# Reload group as it may have been mutated by the action
group = Group.objects.get(id=group.id)
attachment = SlackIssuesMessageBuilder(group,
identity=identity,
actions=action_list).build()
body = self.construct_reply(attachment,
is_message=self.is_message(data))
return self.respond(body)
def on_link_shared(self, request: Request, integration: Integration,
token: str, data: Mapping[str,
Any]) -> Optional[Response]:
matches: Dict[LinkType, List[UnfurlableUrl]] = defaultdict(list)
links_seen = set()
# An unfurl may have multiple links to unfurl
for item in data["links"]:
try:
# We would like to track what types of links users are sharing,
# but it's a little difficult to do in sentry since we filter
# requests from Slack bots. Instead we just log to Kibana
logger.info(
"slack.link-shared",
extra={"slack_shared_link": parse_link(item["url"])})
except Exception as e:
logger.error("slack.parse-link-error", extra={"error": str(e)})
link_type, args = match_link(item["url"])
# Link can't be unfurled
if link_type is None or args is None:
continue
# Don't unfurl the same thing multiple times
seen_marker = hash(json.dumps((link_type, args), sort_keys=True))
if seen_marker in links_seen:
continue
links_seen.add(seen_marker)
matches[link_type].append(UnfurlableUrl(url=item["url"],
args=args))
if not matches:
return None
# Unfurl each link type
results: Dict[str, Any] = {}
for link_type, unfurl_data in matches.items():
results.update(link_handlers[link_type].fn(request, integration,
unfurl_data))
if not results:
return None
access_token = self._get_access_token(integration)
payload = {
"token": access_token,
"channel": data["channel"],
"ts": data["message_ts"],
"unfurls": json.dumps(results),
}
client = SlackClient()
try:
client.post("/chat.unfurl", data=payload)
except ApiError as e:
logger.error("slack.event.unfurl-error",
extra={"error": str(e)},
exc_info=True)
return self.respond()
def _handle_group_actions(
self,
slack_request: SlackActionRequest,
request: Request,
action_list: Sequence[MessageAction],
) -> Response:
group = get_group(slack_request)
if not group:
return self.respond(status=403)
# Determine the acting user by Slack identity.
try:
identity = slack_request.get_identity()
except IdentityProvider.DoesNotExist:
return self.respond(status=403)
if not identity:
associate_url = build_linking_url(
integration=slack_request.integration,
slack_id=slack_request.user_id,
channel_id=slack_request.channel_id,
response_url=slack_request.response_url,
)
return self.respond_ephemeral(
LINK_IDENTITY_MESSAGE.format(associate_url=associate_url))
# Handle status dialog submission
if (slack_request.type == "dialog_submission"
and "resolve_type" in slack_request.data["submission"]):
# Masquerade a status action
action = MessageAction(
name="status",
value=slack_request.data["submission"]["resolve_type"],
)
try:
self.on_status(request, identity, group, action)
except client.ApiError as error:
return self.api_error(slack_request, group, identity, error,
"status_dialog")
attachment = SlackIssuesMessageBuilder(group,
identity=identity,
actions=[action]).build()
body = self.construct_reply(
attachment,
is_message=slack_request.callback_data["is_message"])
# use the original response_url to update the link attachment
slack_client = SlackClient()
try:
slack_client.post(
slack_request.callback_data["orig_response_url"],
data=body,
json=True)
except ApiError as e:
logger.error("slack.action.response-error",
extra={"error": str(e)})
return self.respond()
# Usually we'll want to respond with the updated attachment including
# the list of actions taken. However, when opening a dialog we do not
# have anything to update the message with and will use the
# response_url later to update it.
defer_attachment_update = False
# Handle interaction actions
for action in action_list:
try:
if action.name == "status":
self.on_status(request, identity, group, action)
elif action.name == "assign":
self.on_assign(request, identity, group, action)
elif action.name == "resolve_dialog":
self.open_resolve_dialog(slack_request, group)
defer_attachment_update = True
except client.ApiError as error:
return self.api_error(slack_request, group, identity, error,
action.name)
if defer_attachment_update:
return self.respond()
# Reload group as it may have been mutated by the action
group = Group.objects.get(id=group.id)
attachment = SlackIssuesMessageBuilder(group,
identity=identity,
actions=action_list).build()
body = self.construct_reply(attachment,
is_message=_is_message(slack_request.data))
return self.respond(body)
def post(self, request: Request) -> Response:
logging_data: Dict[str, str] = {}
try:
slack_request = SlackActionRequest(request)
slack_request.validate()
except SlackRequestError as e:
return self.respond(status=e.status)
data = slack_request.data
# Actions list may be empty when receiving a dialog response
action_list = data.get("actions", [])
action_option = action_list and action_list[0].get("value", "")
# if a user is just clicking our auto response in the messages tab we just return a 200
if action_option == "sentry_docs_link_clicked":
return self.respond()
channel_id = slack_request.channel_id
user_id = slack_request.user_id
integration = slack_request.integration
response_url = data.get("response_url")
if action_option in ["link", "ignore"]:
analytics.record(
"integrations.slack.chart_unfurl_action",
organization_id=integration.organizations.all()[0].id,
action=action_option,
)
payload = {"delete_original": "true"}
try:
post(response_url, json=payload)
except ApiError as e:
logger.error("slack.action.response-error",
extra={"error": str(e)})
return self.respond(status=403)
return self.respond()
logging_data["channel_id"] = channel_id
logging_data["slack_user_id"] = user_id
logging_data["response_url"] = response_url
logging_data["integration_id"] = integration.id
# Determine the issue group action is being taken on
group_id = slack_request.callback_data["issue"]
logging_data["group_id"] = group_id
try:
group = Group.objects.select_related("project__organization").get(
project__in=Project.objects.filter(
organization__in=integration.organizations.all()),
id=group_id,
)
except Group.DoesNotExist:
logger.info("slack.action.invalid-issue", extra=logging_data)
return self.respond(status=403)
logging_data["organization_id"] = group.organization.id
# Determine the acting user by slack identity
try:
idp = IdentityProvider.objects.get(
type="slack", external_id=slack_request.team_id)
except IdentityProvider.DoesNotExist:
logger.error("slack.action.invalid-team-id", extra=logging_data)
return self.respond(status=403)
try:
identity = Identity.objects.select_related("user").get(
idp=idp, external_id=user_id)
except Identity.DoesNotExist:
associate_url = build_linking_url(integration, group.organization,
user_id, channel_id,
response_url)
return self.respond({
"response_type":
"ephemeral",
"replace_original":
False,
"text":
LINK_IDENTITY_MESSAGE.format(associate_url=associate_url),
})
# Handle status dialog submission
if slack_request.type == "dialog_submission" and "resolve_type" in data[
"submission"]:
# Masquerade a status action
action = {
"name": "status",
"value": data["submission"]["resolve_type"]
}
try:
self.on_status(request, identity, group, action, data,
integration)
except client.ApiError as e:
if e.status_code == 403:
text = UNLINK_IDENTITY_MESSAGE.format(
associate_url=build_unlinking_url(
integration.id, user_id, channel_id, response_url),
user_email=identity.user,
org_name=group.organization.name,
)
else:
text = DEFAULT_ERROR_MESSAGE
return self.api_error(e, "status_dialog", logging_data, text)
group = Group.objects.get(id=group.id)
attachment = build_group_attachment(group,
identity=identity,
actions=[action])
body = self.construct_reply(
attachment,
is_message=slack_request.callback_data["is_message"])
# use the original response_url to update the link attachment
slack_client = SlackClient()
try:
slack_client.post(
slack_request.callback_data["orig_response_url"],
data=body,
json=True)
except ApiError as e:
logger.error("slack.action.response-error",
extra={"error": str(e)})
return self.respond()
# Usually we'll want to respond with the updated attachment including
# the list of actions taken. However, when opening a dialog we do not
# have anything to update the message with and will use the
# response_url later to update it.
defer_attachment_update = False
# Handle interaction actions
action_type = None
try:
for action in action_list:
action_type = action["name"]
if action_type == "status":
self.on_status(request, identity, group, action, data,
integration)
elif action_type == "assign":
self.on_assign(request, identity, group, action)
elif action_type == "resolve_dialog":
self.open_resolve_dialog(data, group, integration)
defer_attachment_update = True
except client.ApiError as e:
if e.status_code == 403:
text = UNLINK_IDENTITY_MESSAGE.format(
associate_url=build_unlinking_url(integration.id, user_id,
channel_id,
response_url),
user_email=identity.user,
org_name=group.organization.name,
)
else:
text = DEFAULT_ERROR_MESSAGE
return self.api_error(e, action_type, logging_data, text)
if defer_attachment_update:
return self.respond()
# Reload group as it may have been mutated by the action
group = Group.objects.get(id=group.id)
attachment = build_group_attachment(group,
identity=identity,
actions=action_list)
body = self.construct_reply(attachment,
is_message=self.is_message(data))
return self.respond(body)
