def support_email(request):
from store_admin.forms import EmailContactForm
from preferences.models import EmailNotificationHistory
from django.template.defaultfilters import striptags
from subscriptions.models import FeaturePayment
shop = request.shop
if request.method == "POST":
txn_id = request.POST.get('txn_id', None)
payment = FeaturePayment.objects.filter(transaction_id=txn_id,
shop=shop).count()
if not payment:
request.flash[
'message'] = "Your payment is not registered in our system."
request.flash['severity'] = "error"
return HttpResponseRedirect(reverse("support"))
form = EmailContactForm(request.POST)
if form.is_valid():
marketplace = request.shop.marketplace
logging.critical(form.cleaned_data)
to = marketplace.contact_email
user_email = form.cleaned_data['email']
user_question = form.cleaned_data['question']
user_name = form.cleaned_data['name']
subject = "Email Support Requested"
the_message = "%s has request email support from %s <%s>. \n\nUser Email: %s\n\nUser Question: %s" % (
user_name, shop.name_shop(), shop.default_dns, user_email,
striptags(user_question))
mail = EmailMessage(
subject=subject,
body=the_message,
from_email=settings.EMAIL_FROM,
to=[to],
headers={
'X-SMTPAPI': '{\"category\": \"Email Support Requested\"}'
})
mail.send(fail_silently=True)
# send_mail(subject, the_message, shop.admin.email, [to], fail_silently=True)
notification_history = EmailNotificationHistory(
shop=shop,
type_notification='CB',
datetime=datetime.datetime.now(),
to=to,
subject=subject,
body=the_message)
notification_history.save()
request.flash['message'] = "Support request sent..."
request.flash['severity'] = "success"
return HttpResponseRedirect(reverse("support"))
else:
form = EmailContactForm()
return render_to_response('store_admin/support/email.html', {'form': form},
RequestContext(request))
def support_email(request):
from store_admin.forms import EmailContactForm
from preferences.models import EmailNotificationHistory
from django.template.defaultfilters import striptags
from subscriptions.models import FeaturePayment
shop = request.shop
if request.method == "POST":
txn_id = request.POST.get('txn_id', None)
payment = FeaturePayment.objects.filter(transaction_id=txn_id, shop=shop).count()
if not payment:
request.flash['message'] = "Your payment is not registered in our system."
request.flash['severity'] = "error"
return HttpResponseRedirect(reverse("support"))
form = EmailContactForm(request.POST)
if form.is_valid():
marketplace = request.shop.marketplace
logging.critical(form.cleaned_data)
to = marketplace.contact_email
user_email = form.cleaned_data['email']
user_question = form.cleaned_data['question']
user_name = form.cleaned_data['name']
subject = "Email Support Requested"
the_message = "%s has request email support from %s <%s>. \n\nUser Email: %s\n\nUser Question: %s" % (user_name, shop.name_shop(), shop.default_dns, user_email, striptags(user_question))
mail = EmailMessage(subject=subject,
body=the_message,
from_email=settings.EMAIL_FROM,
to=[to],
headers={'X-SMTPAPI': '{\"category\": \"Email Support Requested\"}'})
mail.send(fail_silently=True)
# send_mail(subject, the_message, shop.admin.email, [to], fail_silently=True)
notification_history = EmailNotificationHistory(shop=shop,
type_notification='CB',
datetime=datetime.datetime.now(),
to=to,
subject=subject,
body=the_message)
notification_history.save()
request.flash['message'] = "Support request sent..."
request.flash['severity'] = "success"
return HttpResponseRedirect(reverse("support"))
else:
form = EmailContactForm()
return render_to_response('store_admin/support/email.html',
{'form': form},
RequestContext(request))
def support_email(request):
from store_admin.forms import EmailContactForm
from django.template.defaultfilters import striptags
from subscriptions.models import FeaturePayment
shop = request.shop
if request.method == "POST":
txn_id = request.POST.get('txn_id', None)
payment = FeaturePayment.objects.filter(transaction_id=txn_id, shop=shop).count()
if not payment:
request.flash['message'] = "Your payment is not registered in our system."
request.flash['severity'] = "error"
return HttpResponseRedirect(reverse("support"))
form = EmailContactForm(request.POST)
if form.is_valid():
marketplace = request.shop.marketplace
logging.critical(form.cleaned_data)
to = marketplace.contact_email
user_email = form.cleaned_data['email']
user_question = form.cleaned_data['question']
user_name = form.cleaned_data['name']
subject = "Email Support Requested"
the_message = "%s has request email support from %s <%s>. \n\nUser Email: %s\n\nUser Question: %s" % (user_name, shop.name_shop(), shop.default_dns, user_email, striptags(user_question))
send_mail(subject, the_message, shop.admin.email, [to], fail_silently=True)
request.flash['message'] = "Support request sent..."
request.flash['severity'] = "success"
return HttpResponseRedirect(reverse("support"))
else:
form = EmailContactForm()
return render_to_response('store_admin/support/email.html',
{'form': form},
RequestContext(request))
