def _do_save(self, req, db, ticket):
if req.perm.has_permission('TICKET_CHGPROP'):
# TICKET_CHGPROP gives permission to edit the ticket
if not req.args.get('summary'):
raise TracError('Tickets must contain summary.')
if req.args.has_key('description') or req.args.has_key('reporter'):
req.perm.assert_permission('TICKET_ADMIN')
ticket.populate(req.args)
else:
req.perm.assert_permission('TICKET_APPEND')
#Check for required fields
ticket.validate_required_fields(req.args)
# Mid air collision?
if int(req.args.get('ts')) != ticket.time_changed:
raise TracError(
"Sorry, can not save your changes. "
"This ticket has been modified by someone else "
"since you started", 'Mid Air Collision')
# Do any action on the ticket?
action = req.args.get('action')
actions = TicketSystem(self.env).get_available_actions(
ticket, req.perm)
if action not in actions:
raise TracError('Invalid action')
# TODO: this should not be hard-coded like this
if action == 'accept':
ticket['status'] = 'assigned'
ticket['owner'] = req.authname
if action == 'resolve':
ticket['status'] = 'closed'
ticket['resolution'] = req.args.get('resolve_resolution')
elif action == 'reassign':
ticket['owner'] = req.args.get('reassign_owner')
ticket['status'] = 'new'
elif action == 'reopen':
ticket['status'] = 'reopened'
ticket['resolution'] = ''
now = int(time.time())
ticket.save_changes(req.args.get('author', req.authname),
req.args.get('comment'),
when=now,
db=db)
db.commit()
try:
tn = TicketNotifyEmail(self.env)
tn.notify(ticket, newticket=False, modtime=now)
except Exception, e:
self.log.exception("Failure sending notification on change to "
"ticket #%s: %s" % (ticket.id, e))
def _do_save(self, req, db, ticket):
if req.perm.has_permission('TICKET_CHGPROP'):
# TICKET_CHGPROP gives permission to edit the ticket
if not req.args.get('summary'):
raise TracError('Tickets must contain summary.')
if req.args.has_key('description') or req.args.has_key('reporter'):
req.perm.assert_permission('TICKET_ADMIN')
ticket.populate(req.args)
else:
req.perm.assert_permission('TICKET_APPEND')
#Check for required fields
ticket.validate_required_fields(req.args)
# Mid air collision?
if int(req.args.get('ts')) != ticket.time_changed:
raise TracError("Sorry, can not save your changes. "
"This ticket has been modified by someone else "
"since you started", 'Mid Air Collision')
# Do any action on the ticket?
action = req.args.get('action')
actions = TicketSystem(self.env).get_available_actions(ticket, req.perm)
if action not in actions:
raise TracError('Invalid action')
# TODO: this should not be hard-coded like this
if action == 'accept':
ticket['status'] = 'assigned'
ticket['owner'] = req.authname
if action == 'resolve':
ticket['status'] = 'closed'
ticket['resolution'] = req.args.get('resolve_resolution')
elif action == 'reassign':
ticket['owner'] = req.args.get('reassign_owner')
ticket['status'] = 'new'
elif action == 'reopen':
ticket['status'] = 'reopened'
ticket['resolution'] = ''
now = int(time.time())
ticket.save_changes(req.args.get('author', req.authname),
req.args.get('comment'), when=now, db=db)
db.commit()
try:
tn = TicketNotifyEmail(self.env)
tn.notify(ticket, newticket=False, modtime=now)
except Exception, e:
self.log.exception("Failure sending notification on change to "
"ticket #%s: %s" % (ticket.id, e))
def _do_create(self, req, db):
if not req.args.get('summary'):
raise TracError('Tickets must contain a summary.')
ticket = Ticket(self.env, db=db)
ticket.values.setdefault('reporter', util.get_reporter_id(req))
ticket.populate(req.args)
ticket.insert(db=db)
db.commit()
# Notify
try:
tn = TicketNotifyEmail(self.env)
tn.notify(ticket, newticket=True)
except Exception, e:
self.log.exception("Failure sending notification on creation of "
"ticket #%s: %s" % (ticket.id, e))
def _do_create(self, req, db):
if not req.args.get('summary'):
raise TracError('Tickets must contain a summary.')
ticket = Ticket(self.env, db=db)
ticket.values.setdefault('reporter', util.get_reporter_id(req))
ticket.populate(req.args)
#Check for required fields
ticket.validate_required_fields(req.args)
ticket.insert(db=db)
db.commit()
# Notify
try:
tn = TicketNotifyEmail(self.env)
tn.notify(ticket, newticket=True)
except Exception, e:
self.log.exception("Failure sending notification on creation of "
"ticket #%s: %s" % (ticket.id, e))
