def add_configuration_with_queue(config_name, work_start, work_end, queue_name):
delete_confs_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = [queue_id]
conf.queue_qos = {queue_id: 10}
world.ws.statconfs.add(conf)
def add_configuration_with_queue(config_name, work_start, work_end,
queue_name):
delete_confs_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = [queue_id]
conf.queue_qos = {queue_id: 10}
world.ws.statconfs.add(conf)
def open_queue_stat_page_on_day(queue_name, day, config_name):
conf_id = stat_helper.find_conf_id_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
host = world.config.xivo_host
uri = '''https://%s/statistics/call_center/index.php/data/stats1''' % host
qry = '''confid=%s&key=queue-%s&axetype=day&dbeg=%s&dend=%s&dday=%s&dweek=2012-08-17&dmonth=2012-08&dyear=2012''' % (conf_id, queue_id, day, day, day)
url = '%s?%s' % (uri, qry)
world.browser.get(url)
def add_configuration_with_queue_and_agent(config_name, work_start, work_end, queue_name, agent_number):
delete_confs_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = [queue_id]
conf.queue_qos = {queue_id: 10}
conf.agent = [agent_id]
world.ws.statconfs.add(conf)
def add_configuration_with_queue_and_agent(config_name, work_start, work_end,
queue_name, agent_number):
delete_confs_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
agent_id = agent_helper.find_agent_id_with_number(agent_number)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = [queue_id]
conf.queue_qos = {queue_id: 10}
conf.agent = [agent_id]
world.ws.statconfs.add(conf)
def complete_queue_member_infos(infos):
result = {}
if 'queue_name' in infos:
result['queue_id'] = queue_helper.find_queue_id_with_name(infos['queue_name'])
else:
result['queue_id'] = infos['queue_id']
if 'agent_number' in infos:
result['agent_id'] = agent_helper.find_agent_id_with_number(infos['agent_number'])
else:
result['agent_id'] = int(infos['agent_id'])
if 'penalty' in infos:
result['penalty'] = int(infos['penalty'])
return result
def _open_queue_stat_page(queue_name, day, config_name, axis):
conf_id = stat_helper.find_conf_id_with_name(config_name)
queue_id = queue_helper.find_queue_id_with_name(queue_name)
host = world.config.xivo_host
uri = '''https://%s/statistics/call_center/index.php/data/stats1''' % host
config = {
'conf_id': conf_id,
'queue_id': queue_id,
'axis': axis,
'day': day,
}
qry = '''confid=%(conf_id)s&key=queue-%(queue_id)s&axetype=%(axis)s&dbeg=%(day)s&dend=%(day)s&dday=%(day)s&dweek=%(day)s&dmonth=2014-07&dyear=2014''' % config
url = '%s?%s' % (uri, qry)
world.browser.get(url)
def add_configuration_with_infos(config_name, work_start, work_end, data):
delete_confs_with_name(config_name)
list_queue_id = []
dict_queue_id_qos = {}
for q in data['queues']:
queue_id = queue_helper.find_queue_id_with_name(q['name'])
list_queue_id.append(queue_id)
dict_queue_id_qos[queue_id] = q['qos']
list_agent_id = []
for agent_number in data['agents']:
agent_id = agent_helper.find_agent_id_with_number(agent_number)
list_agent_id.append(agent_id)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = list_queue_id
conf.queue_qos = dict_queue_id_qos
conf.agent = list_agent_id
world.ws.statconfs.add(conf)
def add_configuration_with_infos(config_name, work_start, work_end, data):
delete_confs_with_name(config_name)
list_queue_id = []
dict_queue_id_qos = {}
for q in data['queues']:
queue_id = queue_helper.find_queue_id_with_name(q['name'])
list_queue_id.append(queue_id)
dict_queue_id_qos[queue_id] = q['qos']
list_agent_id = []
for agent_number in data['agents']:
agent_id = agent_helper.find_agent_id_with_number(agent_number)
list_agent_id.append(agent_id)
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = list_queue_id
conf.queue_qos = dict_queue_id_qos
conf.agent = list_agent_id
world.ws.statconfs.add(conf)
def add_configuration_with_queue_and_agents(config_name, work_start, work_end, queues, agents):
delete_confs_with_name(config_name)
queue_names = queues.split(',')
queue_ids = []
queue_qos = {}
for queue_name in queue_names:
queue_id = queue_helper.find_queue_id_with_name(queue_name.strip())
queue_ids.append(queue_id)
queue_qos[queue_id] = 10
agent_numbers = agents.split(',')
agent_ids = []
for agent_number in agent_numbers:
agent_ids.append(agent_helper.find_agent_id_with_number(agent_number.strip()))
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = queue_ids
conf.queue_qos = queue_qos
conf.agent = agent_ids
world.ws.statconfs.add(conf)
def add_configuration_with_queue_and_agents(config_name, work_start, work_end,
queues, agents):
delete_confs_with_name(config_name)
queue_names = queues.split(',')
queue_ids = []
queue_qos = {}
for queue_name in queue_names:
queue_id = queue_helper.find_queue_id_with_name(queue_name.strip())
queue_ids.append(queue_id)
queue_qos[queue_id] = 10
agent_numbers = agents.split(',')
agent_ids = []
for agent_number in agent_numbers:
agent_ids.append(
agent_helper.find_agent_id_with_number(agent_number.strip()))
conf = _build_base_configuration(config_name, work_start, work_end)
conf.queue = queue_ids
conf.queue_qos = queue_qos
conf.agent = agent_ids
world.ws.statconfs.add(conf)
def when_i_edit_the_queue_group1_and_set_ring_strategy_at_group2(step, queue_name, ring_strategy):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
queue_action_webi.type_queue_ring_strategy(ring_strategy)
form.submit.submit_form()
def when_i_edit_the_queue_group1(step, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
form.submit.submit_form()
def when_i_remove_the_agent_with_extension_group1_from_the_queue_group2(step, extension, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
queue_action_webi.remove_agents_from_queue([extension])
form.submit.submit_form()
def then_the_queue_members_xlet_for_queue_1_should_display_agents(
step, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
cti_helper.set_queue_for_queue_members(queue_id)
res = cti_helper.get_queue_members_infos()
assert_that(res['return_value']['row_count'], greater_than(0))
def then_the_queue_members_xlet_for_queue_1_is_empty(step, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
cti_helper.set_queue_for_queue_members(queue_id)
res = cti_helper.get_queue_members_infos()
assert_that(res['return_value']['row_count'], equal_to(0))
def when_i_edit_the_queue_group1_and_set_exit_context_at_group2(step, queue_name, context_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
common.go_to_tab('Advanced')
queue_action_webi.type_queue_exit_context(context_name)
form.submit.submit_form()
def _new_queue_destination(queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
return QueueDestination(queue_id)
def when_i_edit_the_queue_group1_and_set_ring_strategy_at_group2_with_errors(
step, queue_name, ring_strategy):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
queue_action_webi.type_queue_ring_strategy(ring_strategy)
form.submit.submit_form_with_errors()
def when_i_remove_the_agent_with_extension_group1_from_the_queue_group2(
step, extension, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
queue_action_webi.remove_agents_from_queue([extension])
form.submit.submit_form()
def when_i_edit_the_queue_group1(step, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
common.open_url('queue', 'edit', {'id': queue_id})
form.submit.submit_form()
def then_the_queue_members_xlet_for_queue_1_should_display_agents(step, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
cti_helper.set_queue_for_queue_members(queue_id)
res = cti_helper.get_queue_members_infos()
assert_that(res['return_value']['row_count'], greater_than(0))
def then_the_queue_members_xlet_for_queue_1_is_empty(step, queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
cti_helper.set_queue_for_queue_members(queue_id)
res = cti_helper.get_queue_members_infos()
assert_that(res['return_value']['row_count'], equal_to(0))
def _new_queue_destination(queue_name):
queue_id = queue_helper.find_queue_id_with_name(queue_name)
return QueueDestination(queue_id)
