def save(self, *args, **kwargs):
ticket = super(EditTicketForm, self).save(*args, **kwargs)
ticket_update = TicketUpdate(ticket=ticket,
company=ticket.company,
comment=self.cleaned_data['comment'],
attachment=self.cleaned_data['attachment'],
public=self.cleaned_data['public'])
if kwargs.get('commit', False):
ticket_update.save()
return ticket, ticket_update
def save(self, *args, **kwargs):
ticket = super(EditTicketForm, self).save(*args, **kwargs)
ticket_update = TicketUpdate(
ticket=ticket,
company=ticket.company,
comment=self.cleaned_data['comment'],
attachment=self.cleaned_data['attachment'],
public=self.cleaned_data['public'])
if kwargs.get('commit', False):
ticket_update.save()
return ticket, ticket_update
def parse(request):
inbound = PostmarkInbound(json=request.raw_post_data)
email = Email()
# content
email.from_name = inbound.from_name()
email.from_email = inbound.from_email()
email.to = inbound.to()
try:
email.bcc = inbound.bcc()
except:
pass
try:
email.tag = inbound.tag()
except:
pass
try:
email.message_id = inbound.message_id()
except:
pass
try:
email.mailbox_hash = inbound.mailbox_hash()
except:
pass
try:
email.reply_to = inbound.reply_to()
except:
pass
email.html_body = inbound.html_body()
email.text_body = inbound.text_body()
email.subject = inbound.subject()
try:
email.save()
print email.mailbox_hash
if email.mailbox_hash:
if Ticket.objects.filter(mailbox_hash=email.mailbox_hash).count() > 0:
ticket = Ticket.objects.get(mailbox_hash=email.mailbox_hash)
ticket_update = TicketUpdate(ticket=ticket,
company=ticket.company,
comment=email.text_body,
)
ticket_update.save()
except Exception, e:
print str(e)
def parse(request):
inbound = PostmarkInbound(json=request.raw_post_data)
email = Email()
# content
email.from_name = inbound.from_name()
email.from_email = inbound.from_email()
email.to = inbound.to()
try:
email.bcc = inbound.bcc()
except:
pass
try:
email.tag = inbound.tag()
except:
pass
try:
email.message_id = inbound.message_id()
except:
pass
try:
email.mailbox_hash = inbound.mailbox_hash()
except:
pass
try:
email.reply_to = inbound.reply_to()
except:
pass
email.html_body = inbound.html_body()
email.text_body = inbound.text_body()
email.subject = inbound.subject()
try:
email.save()
print email.mailbox_hash
if email.mailbox_hash:
if Ticket.objects.filter(
mailbox_hash=email.mailbox_hash).count() > 0:
ticket = Ticket.objects.get(mailbox_hash=email.mailbox_hash)
ticket_update = TicketUpdate(
ticket=ticket,
company=ticket.company,
comment=email.text_body,
)
ticket_update.save()
except Exception, e:
print str(e)