def service_logistics(headers,
order_id,
item_id=None,
service_id=None,
project_code=44030011):
url = '/aftersales/goods/logistics'
try:
log.info('service_logistics() --> begin , order_id --> %s ' % order_id)
if not item_id:
item_info = order_item.order_item(order_id=order_id)
item_id = item_info['id']
service_id = item_info['current_service']
data = {
"project_code": project_code,
"order_id": order_id,
"item_id": item_id,
"after_service_id": service_id,
"express_company_code": "SHUNFENG",
"tracking_number": "123456abc",
"imgs": []
}
resp = request(method='post',
headers=headers,
url=host + url,
json=data)
return resp
except Exception as e:
log.error('service_logistics() failed :', e)
def service_reason(
headers,
apply_type,
order_id,
item_id=None,
project_code=44030011,
):
url = '/aftersales/service/goods'
try:
log.info('service_reason() --> begin , order_id --> %s ' % order_id)
if apply_type not in [
'REFUNDONLY', 'RETURNPRODUCTANDREFUND', 'CHANGEPRODUCT'
]:
log.error(
f'can only [REFUNDONLY, RETURNPRODUCTANDREFUND, CHANGEPRODUCT] ,but [{apply_type}]'
)
return
if not item_id:
item_info = order_item.order_item(order_id=order_id)
item_id = item_info['id']
params = {
'project_code': project_code,
'order_id': order_id,
'item_id': item_id,
'type': apply_type
}
resp = request(method='get',
headers=headers,
url=host + url,
params=params)
return resp
except Exception as e:
log.error('service_detail() failed :', e)
def get_service_reason(project_code, order_id, service_type):
url = '/aftersales/service/goods'
item_id = order_item(order_id=order_id, key='id')
params = {'project_code': project_code, 'order_id': order_id, 'item_id': item_id, 'type': service_type}
log.info('method : get_service_reason() --> begin ')
result = request(method='get', url=host + url, params=params)
log.info('method : get_service_reason() --> end ')
return result
def input_logistics(headers, order_id, project_code='44030011', express_company='YUANTONG', express_no='0000001'):
# 填写回寄的快递单
url = '/aftersales/goods/logistics'
item_id = order_item(order_id=order_id, key='id')
service_id = order_item(order_id=order_id, key='current_service')
data = {
"project_code": project_code,
"order_id": order_id,
"item_id": item_id,
"after_service_id": service_id,
"express_company_code": express_company,
"tracking_number": express_no,
"imgs": []
}
log.info('method : return_logistics_info() --> begin')
resp = request(method='post', headers=headers, url=host + url, json=data)
log.info('method : return_logistics_info() --> end')
return resp
def service_get_logistics(headers, order_id, project_code='44030011'):
# 获取物流公司
url = '/aftersales/logistics/info'
service_id = order_item(order_id=order_id, key='current_service')
params = {'project_code': project_code, 'order_id': order_id, 'service_id': service_id}
log.info('method : service_get_logistics() --> begin')
resp = request(method='get', headers=headers, url=host + url, params=params)
log.info('method : service_get_logistics() --> end')
return resp
def service_list(order_id, project_code='44030011'):
# 售后详情
url = '/aftersales/services/list'
item_id = order_item(order_id=order_id, key='id')
params = {'project_code': project_code, 'order_id': order_id, 'item_id': item_id}
log.info('method : service_list() --> begin')
resp = request(method='get', url=host + url, params=params)
log.info('method : service_list() --> end')
return resp
def apply_service(headers, order_id, project_code=44030052, service_type='REFUNDONLY'):
# 申請售後 ，RETURNPRODUCTANDREFUND--退货退款 CHANGEPRODUCT--换货 REFUNDONLY--仅退款
resp_result = get_service_reason(project_code=project_code, order_id=order_id, service_type=service_type)
if resp_result.json().get('result') == '不支持的售后类型':
log.error('method get_service_reason() occurred error ,method apply_service(): run over')
return
else:
reason = resp_result.json().get('result').get('after_service_reason')[0].get('value') # 默认获取第一个原因
url = '/aftersales/service/apply'
# 判断发起的售后是否合理
order_status = orders(order_id=order_id, key='order_status')
if order_status in ('PAID', 'DELIVERED', 'RECEIVED'):
if order_status == 'PAID' and service_type != 'REFUNDONLY':
log.error(f'order_status : {order_status} ,can not apply service : {service_type}')
return
else:
log.error(
f'only order_status in [PAID, DELIVERED, RECEIVED] can apply service ,current order_status : {order_status}')
return
item = order_item(order_id=order_id, key='id')
item_price = int(order_item(order_id=order_id, key='price') * 100)
item_qty = order_item(order_id=order_id, key='quantity')
shipping = int(orders(order_id=order_id, key='shipping') * 100)
if service_type == 'REFUNDONLY':
price = item_price * item_qty + shipping
else:
price = item_price * item_qty
data = {
"project_code": project_code,
"type": service_type,
"order_id": order_id,
"item_id": item,
"imgs": [],
"after_service_reason": reason,
"illustration": "Test",
"price": price
}
log.info('method : apply_service() --> begin')
resp = request(method='post', url=host + url, headers=headers, json=data)
log.info('method : apply_service() --> end')
return resp
def service_detail(headers, order_id, item_id=None, project_code=44030011):
url = '/aftersales/services/list'
try:
log.info('service_detail() --> begin , order_id --> %s ' % order_id)
if not item_id:
item_info = order_item.order_item(order_id=order_id)
item_id = item_info['id']
params = {
"project_code": project_code,
"order_id": order_id,
"item_id": item_id
}
resp = request(method='get',
headers=headers,
url=host + url,
params=params)
return resp
except Exception as e:
log.error('service_detail() failed :', e)
def service_apply(headers,
order_id,
project_code=44030011,
apply_type='RETURNPRODUCTANDREFUND',
item_id=None):
url = '/aftersales/service/apply'
log.info('service_apply() --> begin , order_id --> %s ' % order_id)
try:
# apply_type类型和原因
my_apply = {
'REFUNDONLY': 'NOTRECEIVED',
'RETURNPRODUCTANDREFUND': 'DELIVERYMISTAKE',
'CHANGEPRODUCT': 'QUALITYPROBLEM'
}
if apply_type in my_apply.keys():
after_service_reason = my_apply.get(apply_type)
else:
log.error(
'only [REFUNDONLY,RETURNPRODUCTANDREFUND,CHANGEPRODUCT] can select'
)
return
# 获取item_id、item_status、单价、数量，并设置申请退款金额（全额）
if not item_id:
item = order_item.order_item(order_id=order_id)
item_id = item['id']
item_status = item.get('item_status')
item_price = item.get('price')
item_qty = item.get('quantity')
price = int(item_price * 100) * item_qty
else:
item = order_item.order_item(order_id=order_id, item_id=item_id)
item_status = item.get('item_status')
item_price = item.get('price')
item_qty = item.get('quantity')
price = int(item_price * 100) * item_qty
# 根据item_status判断发起的售后是否合理
if item_status in ('PAID', 'DELIVERED', 'RECEIVED'):
if item_status == 'PAID' and apply_type != 'REFUNDONLY':
log.error(
f'item_status : [PAID] can not apply service : [REFUNDONLY]'
)
return
elif item_status in ('DELIVERED',
'RECEIVED') and apply_type not in (
'RETURNPRODUCTANDREFUND',
'CHANGEPRODUCT'):
log.error(
f'only item_status : [PAID] can not apply service : [REFUNDONLY] , but current item_status :{item_status}'
)
return
else:
log.error(
f'only item_status in [PAID, DELIVERED, RECEIVED] can apply service ,current item_status : {item_status}'
)
return
data = {
"project_code": project_code,
"type": apply_type,
"order_id": order_id,
"item_id": item_id,
"imgs": [],
"after_service_reason": after_service_reason,
"illustration": "Test",
"price": price
}
resp = request(method='post',
headers=headers,
url=host + url,
json=data)
if resp.status_code == 200 and resp.json().get('code') == 0:
log.info('service_apply() success')
return resp
else:
log.error('service_apply() failed --> ' + resp.text)
except Exception as e:
log.error('service_apply() failed :', e)