def get_problem_snippet(self, snippet_length=100, join_char="\n"):
# Sometimes we are forced to turn converstation threads into
# one big lump. When we do that we prefix the individual convos
# like this:
# From: Bob Smith
# Date: 2019-01-01
# If we've done that we need to whack that
lines = self.problem.split('\n')
try:
if '**From**:' in lines[0] and '**Date**:' in lines[1]:
lines = lines[2:]
except IndexError:
pass
problem_markdown = "\n".join(lines)
markdown_less = remove_markdown(problem_markdown,
length=snippet_length,
join_char=join_char)
if markdown_less:
snippet = markdown_less
else:
# Even though we require a problem it's possible one won't be set.
# One case we have this is when the user tags a message in Intercom
# that only has an image in it and no text.
snippet = "N/A"
return snippet
def get_success_message(self, cleaned_data):
url = reverse("feedback-item", kwargs={"pk": self.object.id})
message = format_html(
"Saved feedback '<a href='{}'>{}</a>'",
url,
remove_markdown(cleaned_data["problem"], 100),
)
return message
def get_success_message(self, cleaned_data):
tracking.feature_request_edited(self.request.user)
url = reverse("feature-request-feedback-details",
kwargs={"pk": self.object.id})
message = format_html(
"Saved feature '<a href='{}'>{}</a>'",
url,
remove_markdown(cleaned_data["title"], 100),
)
return message
def remove_markdown(text):
return utils.remove_markdown(text)
def _get_name(tg_user: TgUser) -> str:
return remove_markdown(tg_user.full_name if tg_user.username is None
else tg_user.username)