def del_comment_jx(request):
if request.is_ajax() and request.POST:
status = 0
if request.POST.get('message_id') and request.POST.get('ticket_id'):
ticket_id = int(request.POST.get('ticket_id'))
"""Check if we can add comment trought get_rights_for_ticket"""
user_object_rights = rights.get_rights_for_ticket(
user=request.user, queue=None, ticket_id=ticket_id)
if user_object_rights.can_comment or request.user.is_superuser:
message_data = request.POST.get('message_id')
status = del_comment(request=request, message_id=message_data)
data = {'message': "%s delete" % status}
return HttpResponse(json.dumps(data),
content_type='application/json')
else:
data = {'message': 'You don\'t have rights to delete comment'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
data = {'message': "%s added" % status}
return HttpResponse(json.dumps(data), content_type='application/json')
else:
raise Http404
def manage_ticket_dev(request, ticket_id=None):
# site_vars = utils.site_vars()
# Common data
common_data = common_ticket_data()
if ticket_id:
# Check if existis or raise 404
ticket_rights = rights.get_rights_for_ticket(user=request.user,
queue=None,
ticket_id=ticket_id)
if ticket_rights.can_view:
actual_ticket = get_object_or_404(Ticket, pk=ticket_id)
actual_files = Attachment.objects.filter(ticket_rel=ticket_id)
actual_comments = Comments.objects.filter(
ticket_rel=ticket_id).order_by('-id')
actual_logs = Logs.objects.filter(
log_ticket=ticket_id).order_by('-id')
actual_microtasks = Microtasks.objects.filter(
ticket_rel=ticket_id).order_by('-id')
else:
raise Http404(
"You dont have enough permissions to see this ticket")
else:
# If not, assign a new ticket instance to be use as instance of form
actual_ticket = Ticket()
# POST mode
if request.method == 'POST':
form_ticket = TicketForm(request.POST,
instance=actual_ticket,
request=request,
prefix="ticket")
form_attach = AttachmentForm(request.POST,
request.FILES,
prefix="attach")
if form_ticket.is_valid() and form_attach.is_valid():
# The ticket part
new_ticket_form = form_ticket.save(commit=False)
new_ticket_form.create_user = request.user
saved_ticket = new_ticket_form.save()
# Seconf, save the attach part
# instance = Attachment(
# ticket_rel=new_ticket_form,file_name=request.FILES['attach-file_name'])
# instance.save()
if form_attach.has_changed():
new_form_attach = form_attach.save(commit=False)
new_form_attach.ticket_rel = new_ticket_form
new_form_attach.save()
if 'update-signal' in request.POST:
return redirect("/tickets/edit-dev/" + ticket_id + "")
elif 'save-signal' in request.POST:
return redirect("/tickets")
else:
if 'save-signal' in request.POST:
return redirect("/tickets")
else:
# Non-POST mode, show only
form_ticket = TicketForm(instance=actual_ticket,
request=request,
prefix="ticket")
form_attach = AttachmentForm(instance=actual_ticket, prefix="attach")
return render(request, 'tickets/create_edit_ticket.html', locals())
def view_ticket(request, ticket_id=None):
# Common data
common_data = common_ticket_data()
if ticket_id:
# Check if existis or raise 404
ticket_rights = rights.get_rights_for_ticket(user=request.user,
queue=None,
ticket_id=ticket_id)
if ticket_rights.can_view:
actual_ticket = get_object_or_404(Ticket, pk=ticket_id)
actual_files = Attachment.objects.filter(ticket_rel=ticket_id)
actual_comments = Comments.objects.filter(
ticket_rel=ticket_id).order_by('-id')
actual_logs = Logs.objects.filter(
log_ticket=ticket_id).order_by('-id')
actual_microtasks = Microtasks.objects.filter(
ticket_rel=ticket_id).order_by('-id')
if ticket_rights.can_edit or request.user.is_superuser:
can_edit = True
else:
can_edit = False
else:
raise Http404(
"You dont have enough permissions to see this ticket")
else:
# If not, assign a new ticket instance to be use as instance of form
raise Http404("No ticket selected")
# POST mode
form_ticket = TicketForm(instance=actual_ticket,
request=request,
prefix="ticket")
form_attach = AttachmentForm(instance=actual_ticket, prefix="attach")
return render(request, 'core/tickets/view.html', locals())
def clean(self):
# Some essential vars
user_obj = self.request.user
cleaned_data = self.cleaned_data
queue_obj = cleaned_data.get('assigned_queue')
'''Check creation'''
if not self.instance.pk:
user_object_rights = rights.get_rights_for_ticket(user=user_obj,
queue=queue_obj,
ticket_id=None)
if not user_object_rights.can_create:
raise forms.ValidationError(self.clean_error_cantcreate())
'''Check edition'''
if self.instance.pk:
user_object_rights = rights.get_rights_for_ticket(
user=user_obj, queue=queue_obj, ticket_id=self.instance.id)
if not user_object_rights.can_edit:
raise forms.ValidationError(self.clean_error_cantedit())
'''Force to assign company'''
cleaned_data['assigned_company'] = queue_obj.company_rel
def clean_assigned_queue(self):
if self.instance.pk is not None: # new instance only
user_object_rights = rights.get_rights_for_ticket(
user=self.request.user,
queue=self.cleaned_data.get('assigned_queue'),
ticket_id=None)
if not user_object_rights.can_create:
raise forms.ValidationError(self.clean_error_cantcreate())
else:
self.field_checker(
str(self.instance.assigned_queue),
str(self.cleaned_data.get('assigned_queue')))
return self.cleaned_data.get('assigned_queue')
def delete_ticket(request, ticket_id=None):
user_obj = request.user
'''Check if we can add comment trought get_rights_for_ticket'''
user_object_rights = rights.get_rights_for_ticket(user=user_obj,
queue=None,
ticket_id=ticket_id)
if user_object_rights.can_delete:
obj_to_delete = get_object_or_404(Ticket, pk=ticket_id)
try:
attach_to_delete = Attachment.objects.filter(ticket_rel=ticket_id)
except Attachment.DoesNotExist:
pass
else:
attach_to_delete.delete()
obj_to_delete.delete()
return redirect("/tickets")
else:
raise Http404("You dont have enough permissions to delete this ticket")
def del_microtask_jx(request, ticket_id=None):
if request.is_ajax() and request.POST:
if request.POST.get('mk_id'):
user_obj = request.user
'''Check if we can add comment trought get_rights_for_ticket'''
user_object_rights = rights.get_rights_for_ticket(
user=user_obj, queue=None, ticket_id=ticket_id)
if user_object_rights.can_comment or request.user.is_superuser:
mk_data = request.POST.get('mk_id')
status = del_microtask(request=request, mk_id=mk_data)
data = {'message': "%s delete" % status}
return HttpResponse(json.dumps(data),
content_type='application/json')
else:
data = {'message': 'You don\'t have rights to delete comment'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
data = {'message': "%s deleted" % status}
return HttpResponse(json.dumps(data), content_type='application/json')
else:
raise Http404
def add_comment_jx(request, ticket_id):
if request.is_ajax() and request.POST:
if request.POST.get('message_text'):
"""Check if we can add comment trought get_rights_for_ticket"""
user_object_rights = rights.get_rights_for_ticket(
user=request.user, queue=None, ticket_id=ticket_id)
if user_object_rights.can_comment or request.user.is_superuser:
message_data = request.POST.get('message_text')
status = save_comment(request=request,
comment_data=message_data,
private_data=False,
ticket_data=ticket_id)
data = {'message': "%s added" % status}
return HttpResponse(json.dumps(data),
content_type='application/json')
else:
data = {'message': 'You don\'t have rights to comment'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
else:
raise Http404
def add_microtask_jx(request, ticket_id=None):
if request.is_ajax() and request.POST:
'''if mk_id exists'''
if request.POST.get('id_mk'):
if (request.POST.get('subject_text')
and request.POST.get('body_text')
and request.POST.get('state_id')):
user_obj = request.user
'''Check if we can add comment trought get_rights_for_ticket'''
user_object_rights = rights.get_rights_for_ticket(
user=user_obj, queue=None, ticket_id=ticket_id)
if user_object_rights.can_edit or request.user.is_superuser:
mk_clean = request.POST.get('id_mk')
subject_clean = request.POST.get('subject_text')
body_clean = request.POST.get('body_text')
state_clean = State.objects.get(
id=int(request.POST.get('state_id')))
percentage_clean = request.POST.get('percentage_num')
status = update_microtask(request=request,
subject_data=subject_clean,
body_data=body_clean,
state_data=state_clean,
percentage_data=percentage_clean,
mk_data=mk_clean)
data = {'message': "%s added" % status}
return HttpResponse(json.dumps(data),
content_type='application/json')
else:
data = {'message': 'Some fields missing'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
else:
data = {'message': 'You don\'t have rights to comment'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
else:
if (request.POST.get('subject_text')
and request.POST.get('body_text')
and request.POST.get('state_id')):
user_obj = request.user
'''Check if we can add comment trought get_rights_for_ticket'''
user_object_rights = rights.get_rights_for_ticket(
user=user_obj, queue=None, ticket_id=ticket_id)
if user_object_rights.can_edit or request.user.is_superuser:
subject_clean = request.POST.get('subject_text')
body_clean = request.POST.get('body_text')
state_clean = State.objects.get(
id=int(request.POST.get('state_id')))
percentage_clean = request.POST.get('percentage_num')
status = save_microtask(request=request,
subject_data=subject_clean,
body_data=body_clean,
state_data=state_clean,
percentage_data=percentage_clean,
ticket_data=ticket_id)
data = {'message': "%s added" % status}
return HttpResponse(json.dumps(data),
content_type='application/json')
else:
data = {'message': 'Some fields missing'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
else:
data = {'message': 'You don\'t have rights to comment'}
response = HttpResponse(json.dumps(data),
content_type='application/json')
response.status_code = 400
return response
else:
raise Http404
