def report_incident_from_submitted_form(
user_id: str,
user_email: str,
channel_id: str,
incident_id: int,
action: dict,
config: SlackConversationConfiguration = None,
db_session: SessionLocal = None,
slack_client=None,
):
submitted_form = action.get("view")
parsed_form_data = parse_submitted_form(submitted_form)
# Send a confirmation to the user
blocks = create_incident_reported_confirmation_message(
title=parsed_form_data[IncidentBlockId.title],
description=parsed_form_data[IncidentBlockId.description],
incident_type=parsed_form_data[IncidentBlockId.type]["value"],
incident_priority=parsed_form_data[IncidentBlockId.priority]["value"],
)
send_ephemeral_message(
client=slack_client,
conversation_id=channel_id,
user_id=user_id,
text="",
blocks=blocks,
)
tags = []
for t in parsed_form_data.get(IncidentBlockId.tags, []):
# we have to fetch as only the IDs are embedded in slack
tag = tag_service.get(db_session=db_session, tag_id=int(t["value"]))
tags.append(tag)
project = {"name": parsed_form_data[IncidentBlockId.project]["value"]}
incident_in = IncidentCreate(
title=parsed_form_data[IncidentBlockId.title],
description=parsed_form_data[IncidentBlockId.description],
incident_type={"name": parsed_form_data[IncidentBlockId.type]["value"]},
incident_priority={"name": parsed_form_data[IncidentBlockId.priority]["value"]},
project=project,
tags=tags,
)
if not incident_in.reporter:
incident_in.reporter = ParticipantUpdate(individual=IndividualContactRead(email=user_email))
# Create the incident
incident = incident_service.create(db_session=db_session, incident_in=incident_in)
incident_flows.incident_create_flow(
incident_id=incident.id,
db_session=db_session,
organization_slug=incident.project.organization.slug,
)
def report_incident_from_submitted_form(
user_id: str,
user_email: str,
incident_id: int,
action: dict,
db_session: Session = Depends(get_db),
):
submitted_form = action.get("view")
# Fetch channel id from private metadata field
channel_id = submitted_form.get("private_metadata")
parsed_form_data = parse_submitted_form(submitted_form)
requested_form_title = parsed_form_data.get(IncidentSlackViewBlockId.title)
requested_form_description = parsed_form_data.get(
IncidentSlackViewBlockId.description)
requested_form_incident_type = parsed_form_data.get(
IncidentSlackViewBlockId.type)
requested_form_incident_priority = parsed_form_data.get(
IncidentSlackViewBlockId.priority)
# send a confirmation to the user
msg_template = create_incident_reported_confirmation_msg(
title=requested_form_title,
incident_type=requested_form_incident_type.get("value"),
incident_priority=requested_form_incident_priority.get("value"),
)
dispatch_slack_service.send_ephemeral_message(
client=slack_client,
conversation_id=channel_id,
user_id=user_id,
text="",
blocks=msg_template,
)
# create the incident
incident = incident_service.create(
db_session=db_session,
title=requested_form_title,
status=IncidentStatus.active,
description=requested_form_description,
incident_type=requested_form_incident_type,
incident_priority=requested_form_incident_priority,
reporter_email=user_email,
)
incident_flows.incident_create_flow(incident_id=incident.id)
def report_incident_from_submitted_form(
user_id: str,
user_email: str,
channel_id: str,
incident_id: int,
action: dict,
db_session: Session = None,
slack_client=None,
):
submitted_form = action.get("view")
parsed_form_data = parse_submitted_form(submitted_form)
requested_form_title = parsed_form_data.get(IncidentSlackViewBlockId.title)
requested_form_description = parsed_form_data.get(IncidentSlackViewBlockId.description)
requested_form_incident_type = parsed_form_data.get(IncidentSlackViewBlockId.type)
requested_form_incident_priority = parsed_form_data.get(IncidentSlackViewBlockId.priority)
# Send a confirmation to the user
blocks = create_incident_reported_confirmation_message(
title=requested_form_title,
description=requested_form_description,
incident_type=requested_form_incident_type.get("value"),
incident_priority=requested_form_incident_priority.get("value"),
)
dispatch_slack_service.send_ephemeral_message(
client=slack_client,
conversation_id=channel_id,
user_id=user_id,
text="",
blocks=blocks,
)
# Create the incident
incident = incident_service.create(
db_session=db_session,
title=requested_form_title,
status=IncidentStatus.active,
description=requested_form_description,
incident_type=requested_form_incident_type,
incident_priority=requested_form_incident_priority,
reporter_email=user_email,
tags=[], # The modal does not currently support tags
)
incident_flows.incident_create_flow(incident_id=incident.id)
def report_incident_from_submitted_form(
user_id: str,
user_email: str,
channel_id: str,
incident_id: int,
action: dict,
db_session: SessionLocal = None,
slack_client=None,
):
submitted_form = action.get("view")
parsed_form_data = parse_submitted_form(submitted_form)
# Send a confirmation to the user
blocks = create_incident_reported_confirmation_message(
title=parsed_form_data[IncidentBlockId.title],
description=parsed_form_data[IncidentBlockId.description],
incident_type=parsed_form_data[IncidentBlockId.type]["value"],
incident_priority=parsed_form_data[IncidentBlockId.priority]["value"],
)
send_ephemeral_message(
client=slack_client,
conversation_id=channel_id,
user_id=user_id,
text="",
blocks=blocks,
)
tags = []
for t in parsed_form_data.get(IncidentBlockId.tags, []):
tags.append({"id": t["value"]})
incident_in = IncidentCreate(
title=parsed_form_data[IncidentBlockId.title],
description=parsed_form_data[IncidentBlockId.description],
incident_type={"name": parsed_form_data[IncidentBlockId.type]["value"]},
incident_priority={"name": parsed_form_data[IncidentBlockId.priority]["value"]},
project={"name": parsed_form_data[IncidentBlockId.project]["value"]},
reporter=IndividualContactCreate(email=user_email),
tags=tags,
)
# Create the incident
incident = incident_service.create(db_session=db_session, incident_in=incident_in)
incident_flows.incident_create_flow(incident_id=incident.id, db_session=db_session)
