def after_hours(user_email: str, incident_id: int, db_session=None):
"""Notifies the user that this incident is current in after hours mode."""
incident = incident_service.get(db_session=db_session,
incident_id=incident_id)
user_id = dispatch_slack_service.resolve_user(slack_client,
user_email)["id"]
# NOTE Limitations: Does not sync across instances. Does not survive webserver restart
cache_key = create_cache_key(user_id, incident.conversation.channel_id)
try:
once_a_day_cache[cache_key]
return
except Exception:
pass # we don't care if there is nothing here
# bail early if we don't care for a given severity
priority_types = [
IncidentPriorityType.info,
IncidentPriorityType.low,
IncidentPriorityType.medium,
]
if incident.incident_priority.name.lower() not in priority_types:
return
# get their timezone from slack
commander_info = dispatch_slack_service.get_user_info_by_email(
slack_client, email=incident.commander.email)
commander_tz = commander_info["tz"]
if not is_business_hours(commander_tz):
# send ephermal message
blocks = [{
"type": "section",
"text": {
"type":
"mrkdwn",
"text":
((f"Responses may be delayed. The current incident severity is *{incident.incident_severity.name}*"
f" and your message was sent outside of the incident commander's working hours (Weekdays, 9am-5pm, {commander_tz})."
)),
},
}]
dispatch_slack_service.send_ephemeral_message(
slack_client,
incident.conversation.channel_id,
user_id,
"",
blocks=blocks)
once_a_day_cache[cache_key] = True
def after_hours(
config: SlackConversationConfiguration,
user_id: str,
user_email: str,
channel_id: str,
incident_id: int,
event: EventEnvelope = None,
db_session=None,
slack_client=None,
):
"""Notifies the user that this incident is current in after hours mode."""
# we ignore user channel and group join messages
if event.event.subtype in ["channel_join", "group_join"]:
return
incident = incident_service.get(db_session=db_session,
incident_id=incident_id)
# get their timezone from slack
commander_info = dispatch_slack_service.get_user_info_by_email(
slack_client, email=incident.commander.individual.email)
commander_tz = commander_info["tz"]
if not is_business_hours(commander_tz):
# send ephermal message
blocks = [{
"type": "section",
"text": {
"type":
"mrkdwn",
"text":
((f"Responses may be delayed. The current incident priority is *{incident.incident_priority.name}*"
f" and your message was sent outside of the Incident Commander's working hours (Weekdays, 9am-5pm, {commander_tz} timezone)."
)),
},
}]
participant = participant_service.get_by_incident_id_and_email(
db_session=db_session, incident_id=incident_id, email=user_email)
if not participant.after_hours_notification:
dispatch_slack_service.send_ephemeral_message(slack_client,
channel_id,
user_id,
"",
blocks=blocks)
participant.after_hours_notification = True
db_session.add(participant)
db_session.commit()
def after_hours(user_email: str,
incident_id: int,
event: dict = None,
db_session=None):
"""Notifies the user that this incident is current in after hours mode."""
incident = incident_service.get(db_session=db_session,
incident_id=incident_id)
# get their timezone from slack
commander_info = dispatch_slack_service.get_user_info_by_email(
slack_client, email=incident.commander.email)
commander_tz = commander_info["tz"]
if not is_business_hours(commander_tz):
# send ephermal message
blocks = [{
"type": "section",
"text": {
"type":
"mrkdwn",
"text":
((f"Responses may be delayed. The current incident priority is *{incident.incident_priority.name}*"
f" and your message was sent outside of the Incident Commander's working hours (Weekdays, 9am-5pm, {commander_tz} timezone)."
)),
},
}]
participant = participant_service.get_by_incident_id_and_email(
incident_id=incident_id, email=user_email)
if not participant.after_hours_notification:
user_id = dispatch_slack_service.resolve_user(
slack_client, user_email)["id"]
dispatch_slack_service.send_ephemeral_message(
slack_client,
incident.conversation.channel_id,
user_id,
"",
blocks=blocks)
participant.after_hours_notification = True
db_session.add(participant)
db_session.commit()
