def perform_request_bibcatalog(request_type, recid, uid):
"""Handle request to BibCatalog (RT).
"""
response = {}
if request_type == 'getTickets':
# Insert the ticket data in the response, if possible
if uid:
bibcat_resp = bibcatalog_system.check_system(uid)
if bibcat_resp == "":
tickets_found = bibcatalog_system.ticket_search(uid, status=['new', 'open'], recordid=recid)
t_url_str = '' #put ticket urls here, formatted for HTML display
for t_id in tickets_found:
#t_url = bibcatalog_system.ticket_get_attribute(uid, t_id, 'url_display')
ticket_info = bibcatalog_system.ticket_get_info(uid, t_id, ['url_display','url_close'])
t_url = ticket_info['url_display']
t_close_url = ticket_info['url_close']
#format..
t_url_str += "#"+str(t_id)+'<a href="'+t_url+'">[read]</a> <a href="'+t_close_url+'">[close]</a><br/>'
#put ticket header and tickets links in the box
t_url_str = "<strong>Tickets</strong><br/>"+t_url_str+"<br/>"+'<a href="new_ticket?recid='+str(recid)+'>[new ticket]<a>'
response['tickets'] = t_url_str
#add a new ticket link
else:
#put something in the tickets container, for debug
response['tickets'] = "<!--"+bibcat_resp+"-->"
response['resultCode'] = 31
return response
def tmpl_your_tickets(self, uid, ln=CFG_SITE_LANG, start=1):
""" make a pretty html body of tickets that belong to the user given as param """
ln = wash_language(ln)
_ = gettext_set_language(ln)
# errors? tell what happened and get out
bibcat_probs = bibcatalog_system.check_system(uid)
if bibcat_probs:
return _("Error") + " " + bibcat_probs
tickets = bibcatalog_system.ticket_search(uid, owner=uid) # get ticket id's
lines = "" # put result here
iter = 1
lines += _("You have ") + str(len(tickets)) + " " + _("tickets") + ".<br/>"
# make a prev link if needed
if start > 1:
newstart = start - self.SHOW_MAX_TICKETS
if newstart < 1:
newstart = 1
lines += '<a href="/yourtickets/display?start=' + str(newstart) + '">' + _("Previous") + "</a>"
lines += """<table border="1">"""
lastshown = len(tickets) # what was the number of the last shown ticket?
for ticket in tickets:
# get info and show only for those that within the show range
if (iter >= start) and (iter < start + self.SHOW_MAX_TICKETS):
ticket_info = bibcatalog_system.ticket_get_info(uid, ticket)
subject = ticket_info["subject"]
status = ticket_info["status"]
text = ""
if ticket_info.has_key("text"):
text = ticket_info["text"]
display = '<a href="' + ticket_info["url_display"] + '">' + _("show") + "</a>"
close = '<a href="' + ticket_info["url_close"] + '">' + _("close") + "</a>"
lines += (
"<tr><td>"
+ str(ticket)
+ "</td><td>"
+ subject
+ " "
+ text
+ "</td><td>"
+ status
+ "</td><td>"
+ display
+ "</td><td>"
+ close
+ "</td></tr>\n"
)
lastshown = iter
iter = iter + 1
lines += "</table>"
# make next link if needed
if len(tickets) > lastshown:
newstart = lastshown + 1
lines += '<a href="/yourtickets/display?start=' + str(newstart) + '">' + _("Next") + "</a>"
return lines
def tmpl_your_tickets(self, uid, ln=CFG_SITE_LANG, start=1):
""" make a pretty html body of tickets that belong to the user given as param """
ln = wash_language(ln)
_ = gettext_set_language(ln)
if bibcatalog_system is None:
return _("Error: No BibCatalog system configured.")
#errors? tell what happened and get out
bibcat_probs = bibcatalog_system.check_system(uid)
if bibcat_probs:
return _("Error") + " " + bibcat_probs
tickets = bibcatalog_system.ticket_search(uid,
owner=uid) #get ticket id's
lines = "" #put result here
i = 1
lines += (_("You have %i tickets.") % len(tickets)) + "<br/>"
#make a prev link if needed
if (start > 1):
newstart = start - self.SHOW_MAX_TICKETS
if (newstart < 1):
newstart = 1
lines += '<a href="/yourtickets/display?start=' + str(
newstart) + '">' + _("Previous") + '</a>'
lines += """<table border="1">"""
lastshown = len(
tickets) #what was the number of the last shown ticket?
for ticket in tickets:
#get info and show only for those that within the show range
if (i >= start) and (i < start + self.SHOW_MAX_TICKETS):
ticket_info = bibcatalog_system.ticket_get_info(uid, ticket)
subject = ticket_info['subject']
status = ticket_info['status']
text = ""
if ticket_info.has_key('text'):
text = ticket_info['text']
display = '<a href="' + ticket_info['url_display'] + '">' + _(
"show") + '</a>'
close = '<a href="' + ticket_info['url_close'] + '">' + _(
"close") + '</a>'
lines += "<tr><td>" + str(
ticket
) + "</td><td>" + subject + " " + text + "</td><td>" + status + "</td><td>" + display + "</td><td>" + close + "</td></tr>\n"
lastshown = i
i = i + 1
lines += "</table>"
#make next link if needed
if (len(tickets) > lastshown):
newstart = lastshown + 1
lines += '<a href="/yourtickets/display?start=' + str(
newstart) + '">' + _("Next") + '</a>'
return lines
def tmpl_your_tickets(self, uid, ln=CFG_SITE_LANG, start=1):
""" make a pretty html body of tickets that belong to the user given as param """
ln = wash_language(ln)
_ = gettext_set_language(ln)
if bibcatalog_system is None:
return _("Error: No BibCatalog system configured.")
#errors? tell what happened and get out
bibcat_probs = bibcatalog_system.check_system(uid)
if bibcat_probs:
return _("Error")+" "+bibcat_probs
tickets = bibcatalog_system.ticket_search(uid, owner=uid) #get ticket id's
lines = "" #put result here
i = 1
lines += (_("You have %i tickets.") % len(tickets)) + "<br/>"
#make a prev link if needed
if (start > 1):
newstart = start - self.SHOW_MAX_TICKETS
if (newstart < 1):
newstart = 1
lines += '<a href="/yourtickets/display?start='+str(newstart)+'">'+_("Previous")+'</a>'
lines += """<table border="1">"""
lastshown = len(tickets) #what was the number of the last shown ticket?
for ticket in tickets:
#get info and show only for those that within the show range
if (i >= start) and (i < start+self.SHOW_MAX_TICKETS):
ticket_info = bibcatalog_system.ticket_get_info(uid, ticket)
subject = ticket_info['subject']
status = ticket_info['status']
text = ""
if ticket_info.has_key('text'):
text = ticket_info['text']
display = '<a href="'+ticket_info['url_display']+'">'+_("show")+'</a>'
close = '<a href="'+ticket_info['url_close']+'">'+_("close")+'</a>'
lines += "<tr><td>"+str(ticket)+"</td><td>"+subject+" "+text+"</td><td>"+status+"</td><td>"+display+"</td><td>"+close+"</td></tr>\n"
lastshown = i
i = i+1
lines += "</table>"
#make next link if needed
if (len(tickets) > lastshown):
newstart = lastshown+1
lines += '<a href="/yourtickets/display?start='+str(newstart)+'">'+_("Next")+'</a>'
return lines