def get(self, *args):
token, id = getQueryParametes(self, ['token', 'id'])
user = mydb.getUserByToken(token)
userTickets = mydb.getAllUserTickets(user["username"])
if mydb.doesThisTicketExists(id) and mydb.changeTicketStatus(id, "Closed"):
self.write({
"message": "Ticket With id -%s- Closed Successfully" % id,
"code": "200"
})
return
else:
self.write({
"message": "No such user or ticket",
"code": "404"
})
return
def post(self, *args, **kwargs):
token, id, status = getPostParameters(self, ['token', 'id', 'status'])
if (not token):
self.write({
"message": "token is required"
})
return
if (not id or not status):
self.write({
"message": "the ticket id and the status are required"
})
return
user = mydb.getUserByToken(token)
if not user:
self.write({
"message": "token is not valid"
})
return
if not mydb.isThisTokenAdmin(token):
self.write({
"message": "token is not valid"
})
return
if mydb.doesThisTicketExists(id) and mydb.changeTicketStatus(id, status):
self.write({
"message": "Status Ticket With id -%s- Changed Successfully" % id,
"code": "200"
})
return
else:
self.write({
"message": "No such ticket or user",
"code": "404"
})
return
def post(self, *args, **kwargs):
token, id, body = getPostParameters(self, ['token', 'id', 'body'])
if(not token):
self.write({
"message": "token is required"
})
return
if(not id or not body):
self.write({
"message": "the ticket id and the response text are required"
})
return
user = mydb.getUserByToken(token)
if not user:
self.write({
"message": "token is not valid"
})
return
if not mydb.isThisTokenAdmin(token):
self.write({
"message": "token is not valid"
})
return
if mydb.doesThisTicketExists(id) and mydb.saveThisResponseForThisTicket(id, body):
self.write({
"message": "Response to Ticket With id -%s- Sent Successfully" % id,
"code": "200"
})
else:
self.write({
"message": "Response to Ticket With id -%s- Was not Successfully. Please get sure for ticket existence." % id,
"code": "200"
})