def _asignar_agente_a_campana(self, agente, campana, penalty=0):
try:
client = AmiManagerClient()
client.connect()
with transaction.atomic():
queue_member = QueueMember(penalty=penalty)
queue_member_defaults = QueueMember.get_defaults(
agente, campana)
queue_member.member = agente
queue_member.queue_name = campana.queue_campana
queue_member.id_campana = queue_member_defaults['id_campana']
queue_member.membername = queue_member_defaults['membername']
queue_member.interface = queue_member_defaults['interface']
# por ahora no definimos 'paused'
queue_member.paused = queue_member_defaults['paused']
queue_member.save()
# adicionamos el agente a la cola actual que esta corriendo
sip_agentes_logueados = obtener_sip_agentes_sesiones_activas()
adicionar_agente_activo_cola(queue_member, campana,
sip_agentes_logueados, client)
activar_cola()
client.disconnect()
except Exception as e:
print("Can't assign agent to campaign due to {0}".error(e))
raise e
def delete(self, request, *args, **kwargs):
self.object = self.get_object()
if self.object.is_agente and self.object.get_agente_profile():
agente_profile = self.object.get_agente_profile()
agente_profile.borrar()
# ahora vamos a remover el agente de la cola de asterisk
queues_member_agente = agente_profile.campana_member.all()
try:
client = AmiManagerClient()
client.connect()
except AMIManagerConnectorError:
logger.exception(_("QueueRemove failed "))
for queue_member in queues_member_agente:
campana = queue_member.queue_name.campana
remover_agente_cola_asterisk(campana, agente_profile, client)
client.disconnect()
activar_cola()
QueueMember.objects.borrar_member_queue(agente_profile)
if self.object.is_supervisor and self.object.get_supervisor_profile():
self.object.get_supervisor_profile().borrar()
if self.object.is_cliente_webphone and self.object.get_cliente_webphone_profile(
):
self.object.get_cliente_webphone_profile().borrar()
self.object.borrar()
return HttpResponseRedirect(self.get_success_url())
def delete(self, request, *args, **kwargs):
self.object = self.get_object()
if self.object.is_agente and self.object.get_agente_profile():
agente_profile = self.object.get_agente_profile()
agente_profile.borrar()
# ahora vamos a remover el agente de la cola de asterisk
queues_member_agente = agente_profile.campana_member.all()
for queue_member in queues_member_agente:
campana = queue_member.queue_name.campana
remover_agente_cola_asterisk(campana, agente_profile)
activar_cola()
QueueMember.objects.borrar_member_queue(agente_profile)
if self.object.is_supervisor and self.object.get_supervisor_profile():
self.object.get_supervisor_profile().borrar()
if self.object.is_cliente_webphone and self.object.get_cliente_webphone_profile(
):
self.object.get_cliente_webphone_profile().borrar()
self.object.borrar()
return HttpResponseRedirect(self.get_success_url())