def test_searchBytickets_wrong_column(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'wrong column', '34')
self.assertIsNotNone(conn)
self.assertEqual(len(result), 0)
conn.close()
def test_searchByTickets_empty_description(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'description')
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'4cce7415-ef12-42b6-b7b5-fb00e24f9cc1')
self.assertEqual(result[0]['user_name'], 'Josefa Mcfadden')
self.assertEqual(result[0]['organization_name'], 'Xylar')
conn.close()
def test_searchByTickets_assignee_id(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'assignee_id', '24')
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'436bf9b0-1147-4c0a-8439-6f79833bff5b')
self.assertEqual(result[0]['user_name'], 'Elma Castro')
self.assertEqual(result[0]['organization_name'], 'Zentry')
conn.close()
def test_searchByTickets_subject(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(
conn, 'subject', 'A Catastrophe in Micronesia')
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'1a227508-9f39-427c-8f57-1b72f3fab87c')
self.assertEqual(result[0]['subject'], 'A Catastrophe in Micronesia')
self.assertEqual(result[0]['user_name'], 'Prince Hinton')
self.assertEqual(result[0]['organization_name'], 'Quilk')
conn.close()
def test_searchByTickets_tags(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'tags', [
"Ohio", "Pennsylvania", "American Samoa",
"Northern Mariana Islands"
])
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'436bf9b0-1147-4c0a-8439-6f79833bff5b')
self.assertEqual(result[0]['user_name'], 'Elma Castro')
self.assertEqual(result[0]['organization_name'], 'Zentry')
conn.close()
def test_searchByTickets_via(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'via', 'web')
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'436bf9b0-1147-4c0a-8439-6f79833bff5b')
self.assertEqual(result[0]['user_name'], 'Elma Castro')
self.assertEqual(result[0]['organization_name'], 'Zentry')
self.assertEqual(result[-1]['_id'],
'59d803f6-a9cd-448c-a6bd-91ce9f044305')
self.assertEqual(result[-1]['user_name'], 'Key Mendez')
self.assertEqual(result[-1]['organization_name'], 'Comtext')
conn.close()
def test_searchByTickets_has_incidents(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'has_incidents', False)
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'436bf9b0-1147-4c0a-8439-6f79833bff5b')
self.assertEqual(result[0]['user_name'], 'Elma Castro')
self.assertEqual(result[0]['organization_name'], 'Zentry')
self.assertEqual(result[-1]['_id'],
'50f3fdbd-f8a6-481d-9bf7-572972856628')
self.assertEqual(result[-1]['user_name'], 'Geneva Poole')
self.assertEqual(result[-1]['organization_name'], 'Strezzö')
conn.close()
def test_searchByTickets_priority(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(conn, 'priority', 'high')
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'436bf9b0-1147-4c0a-8439-6f79833bff5b')
self.assertEqual(result[0]['user_name'], 'Elma Castro')
self.assertEqual(result[0]['organization_name'], 'Zentry')
self.assertEqual(result[-1]['_id'],
'50dfc8bc-31de-411e-92bf-a6d6b9dfa490')
self.assertEqual(result[-1]['user_name'], 'Charlene Coleman')
self.assertEqual(result[-1]['organization_name'], 'Plasmos')
conn.close()
def test_searchByTickets_description(self):
conn = database.create_data_base(
["users.json", "organizations.json", "tickets.json"])
result = search_engine.search_by_tickets(
conn, 'description',
'Nostrud ad sit velit cupidatat laboris ipsum nisi amet laboris ex '
'exercitation amet et proident. Ipsum fugiat aute dolore tempor '
'nostrud velit ipsum.')
self.assertIsNotNone(conn)
self.assertEqual(result[0]['_id'],
'436bf9b0-1147-4c0a-8439-6f79833bff5b')
self.assertEqual(result[0]['user_name'], 'Elma Castro')
self.assertEqual(result[0]['organization_name'], 'Zentry')
conn.close()
def run_application():
# Messages
welcome = '\n\nWelcome to Zendesk Search'
information_text_1 = 'Type "quit" to exit at any time, Press "Enter" to continue\n'
information_text_2 = '\t\tSelect search options:\n\t\t* Press 1 to search\n\t\t* Press 2 to view a list of ' \
'searchable field\n\t\t* Type "quit" to exit\n '
information_text_3 = '\t\tSelect table:\n\t\t* Select 1 users\n\t\t* Select 2 organizations\n\t\t* Select 3 ' \
'tickets\n '
# Data base initialization
json_files = ["users.json", "organizations.json", "tickets.json"]
connection = create_data_base(json_files)
# Start our application
print(f'{welcome}')
command = input(information_text_1)
# Exit any time
while not command == 'quit':
# Client press "Enter"
if command == '':
# Exit any time
while not command == 'quit':
# Display options
command = input(information_text_2)
# Selected Search option
if command == '1':
# Exit any time
while not command == 'quit':
# Display table options
command = input(information_text_3)
# Selected users table
if command == '1':
# Enter search column
search_attr = input('Enter search term\n')
# Enter search value
search_value = input('Enter search value\n')
# Searching
search_by_user(connection, search_attr,
search_value)
# Selected organizations table
elif command == '2':
# Enter search column
search_attr = input('Enter search term\n')
# Enter search value
search_value = input('Enter search value\n')
# Searching
search_by_organization(connection, search_attr,
search_value)
# Selected tickets table
elif command == '3':
# Enter search column
search_attr = input('Enter search term\n')
# Enter search value
search_value = input('Enter search value\n')
# Searching
search_by_tickets(connection, search_attr,
search_value)
# Selected Searchable field list option
elif command == '2':
searchable_fields(connection)
else:
command = input(information_text_1)
# Close connection and free up the memory
connection.close()
print('Good Bye')
