class TestTeamSupportService(unittest.TestCase):
def setUp(self):
self.client = TeamSupportService(
config.TEAMSUPPORT_ORG_ID, config.TEAMSUPPORT_AUTH_KEY)
def test_ticket_flow(self):
with CleanedUpTicket(
self.client, data={'TicketStatusID': '220075'}) as ticket_id:
actions = self.client.get_ticket_actions(ticket_id)
action_id = None
for action in actions:
if action.find('Name').text == 'Description':
description = action
action_id = description.find('ActionID').text
if action_id is None:
raise Exception("Action 'Description' not found")
self.client.update_ticket_action(
ticket_id, action_id, data={'Description': 'Test description'})
action = self.client.get_ticket_action(ticket_id, action_id)
self.assertEqual(
action.find('Description').text, 'Test description')
def tearDown(self):
pass
def setUp(self):
self.client = TeamSupportService(
config.TEAMSUPPORT_ORG_ID, config.TEAMSUPPORT_AUTH_KEY)