def send_wo_approved_email(self, notes):
woh = WorkOrderHistory.get_by_id(self.history[work_order_states.index(["ESTIMATED", "REJECTED"])]).details
service_date, estimate_str, technician = woh.split(separator)
template_content = [
{'name':'work_order_id','content':self.display_id},
{'name':'store_name','content':self.appliance_obj.store.name},
{'name':'provider_address','content':self.provider_obj.address},
{'name':'fix_by','content':self.fix_by.strftime('%Y-%m-%d')},
{'name':'owner_name','content':self.owner_user.name},
{'name':'provider_name','content':self.provider_obj.name},
{'name':'store_name','content':self.store.name},
{'name':'store_manager_name','content':self.manager_user.name},
{'name':'store_manager_phone','content':self.manager_user.phone},
{'name':'store_address','content':self.store.address},
{'name':'store_billing_address','content':self.store.billing_address},
{'name':'appliance_name','content':self.appliance_obj.name},
{'name':'manufacturer','content':self.appliance_obj.manufacturer},
{'name':'model','content':self.appliance_obj.model},
{'name':'serial_num','content':self.appliance_obj.serial_num},
{'name':'warranty','content':self.appliance_obj.warranty},
{'name':'application_status','content':self.problem_description},
{'name':'technician','content':technician},
{'name':'estimate','content':estimate_str},
{'name':'remarks','content':notes}
]
to = [{'email':self.provider_user.key().name(),'name':self.provider_user.name,'type':'to'}]
send_mandrill_email('work-order-approved-3', template_content, to, "Service Order scheduled")
def send_wo_approval_email(self, estimate, service_date, technician):
server_url = app_identity.get_default_version_hostname()
link = 'http://'+server_url+'/work_order/list?work_order='+str(self.key().id())
template_content = [
{'name':'work_order_id','content':self.display_id},
{'name':'store_name','content':self.appliance_obj.store.name},
{'name':'fix_by','content':service_date},
{'name':'provider_name','content':self.provider_obj.name},
{'name':'provider_address','content':self.provider_obj.address},
{'name':'owner_name','content':self.owner_user.name},
{'name':'estimate','content':estimate},
{'name':'store_name','content':self.store.name},
{'name':'store_manager_name','content':self.manager_user.name},
{'name':'store_manager_phone','content':self.manager_user.phone},
{'name':'store_address','content':self.store.address},
{'name':'store_billing_address','content':self.store.billing_address},
{'name':'appliance_name','content':self.appliance_obj.name},
{'name':'manufacturer','content':self.appliance_obj.manufacturer},
{'name':'model','content':self.appliance_obj.model},
{'name':'serial_num','content':self.appliance_obj.serial_num},
{'name':'warranty','content':self.appliance_obj.warranty},
{'name':'application_status','content':self.problem_description},
{'name':'technician','content':technician},
{'name':'action_link','content':'<a class="mcnButton " title="TAKE ACTION" href="'+ link + '" target="_blank" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;">TAKE ACTION</a>'},
]
to = [{'email':self.owner_user.key().name(),'name':self.owner_user.name,'type':'to'}]
merge_vars = [{"rcpt": self.owner_user.key().name(),"vars": [{"name":"ROLE", "content":"owner"}]},
{"rcpt": self.manager_user.key().name(),"vars": [{"name":"ROLE", "content":"manager"}]}]
send_mandrill_email('approve-work-order-3', template_content, to, "Service Order - Request for approval", merge_vars)
def send_wo_created_email(self, wo_id, fix_by):
server_url = app_identity.get_default_version_hostname()
estimation_link = 'http://'+server_url+"/work_order/provide_estimate?work_order="+str(wo_id)
template_content = [
{'name':'work_order_id','content':self.display_id},
{'name':'store_name','content':self.appliance_obj.store.name},
{'name':'provider_address','content':self.provider_obj.address},
{'name':'store_address','content':self.store.address},
{'name':'store_name','content':self.store.name},
{'name':'store_manager_name','content':self.manager_user.name},
{'name':'store_manager_phone','content':self.manager_user.phone},
{'name':'store_billing_address','content':self.store.billing_address},
{'name':'appliance_name','content':self.appliance_obj.name},
{'name':'manufacturer','content':self.appliance_obj.manufacturer},
{'name':'model','content':self.appliance_obj.model},
{'name':'serial_num','content':self.appliance_obj.serial_num},
{'name':'warranty','content':self.appliance_obj.warranty},
{'name':'appliance_status','content':self.problem_description},
{'name':'service_type','content':self.priority},
{'name':'provider_name','content':self.provider_obj.name},
{'name':'accept_link','content':'<a class="mcnButton " title="ACCEPT" href="' + estimation_link + '&action=accept' + '" target="_blank" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;">ACCEPT</a>'},
{'name':'reject_link','content':'<a class="mcnButton " title="REJECT" href="' + estimation_link + '&action=reject' + '" target="_blank" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;">REJECT</a>'},
{'name':'fix_by','content':fix_by},
]
to = [{'email': self.provider_user.key().name(),'name':self.provider_user.name,'type':'to'}]
merge_vars = [{"rcpt": self.provider_user.key().name(),"vars": [{"name":"ROLE", "content":"provider"}]},
{"rcpt": self.owner_user.key().name(),"vars": [{"name":"ROLE", "content":"owner"}]},
{"rcpt": self.manager_user.key().name(),"vars": [{"name":"ROLE", "content":"manager"}]}]
send_mandrill_email('work-order-created-3', template_content, to, "Service Order created", merge_vars)
def send_wo_rejected_email(self, remarks):
template_content = [
{'name':'work_order_id','content':self.display_id},
{'name':'store_name','content':self.appliance_obj.store.name},
{'name':'fix_by','content':self.fix_by.strftime('%Y-%m-%d')},
{'name':'provider_address','content':self.provider_obj.address},
{'name':'store_manager_name','content':self.manager_user.name},
{'name':'store_manager_phone','content':self.manager_user.phone},
{'name':'store_address','content':self.store.address},
{'name':'store_billing_address','content':self.store.billing_address},
{'name':'manager_name','content':self.manager_user.name},
{'name':'store_name','content':self.store.name},
{'name':'provider_name','content':self.provider_obj.name},
{'name':'appliance_name','content':self.appliance_obj.name},
{'name':'manufacturer','content':self.appliance_obj.manufacturer},
{'name':'model','content':self.appliance_obj.model},
{'name':'serial_num','content':self.appliance_obj.serial_num},
{'name':'warranty','content':self.appliance_obj.warranty},
{'name':'appliance_status','content':self.problem_description},
{'name':'reject_remarks','content':remarks},
]
to = [{'email':self.owner_user.key().name(),'name':self.owner_user.name,'type':'to'}]
send_mandrill_email('work-order-rejected-3', template_content, to, "Service request rejected by vendor")
def send_wo_cancelled_email(self):
template_content = [
{'name':'work_order_id','content':self.display_id},
{'name':'store_name','content':self.appliance_obj.store.name},
{'name':'provider_address','content':self.provider_obj.address},
{'name':'fix_by','content':self.fix_by.strftime('%Y-%m-%d')},
{'name':'owner_name','content':self.owner_user.name},
{'name':'provider_name','content':self.provider_obj.name},
{'name':'store_name','content':self.store.name},
{'name':'store_manager_name','content':self.manager_user.name},
{'name':'store_manager_phone','content':self.manager_user.phone},
{'name':'store_address','content':self.store.address},
{'name':'store_billing_address','content':self.store.billing_address},
{'name':'appliance_name','content':self.appliance_obj.name},
{'name':'manufacturer','content':self.appliance_obj.manufacturer},
{'name':'model','content':self.appliance_obj.model},
{'name':'serial_num','content':self.appliance_obj.serial_num},
{'name':'warranty','content':self.appliance_obj.warranty},
{'name':'appliance_status','content':self.problem_description},
{'name':'service_type','content':self.priority}
]
to = [{'email':self.provider_user.key().name(),'name':self.provider_user.name,'type':'to'}]
subject = "Service Order Cancelled - " + str(self.display_id) + ". Service Provider - " + self.provider_obj.name
send_mandrill_email('work-order-cancelled-3', template_content, to, subject)
def send_wo_auto_approved_email(self, estimate_str, service_date, technician):
template_content = [
{'name':'work_order_id','content':self.display_id},
{'name':'store_name','content':self.appliance_obj.store.name},
{'name':'provider_address','content':self.provider_obj.address},
{'name':'fix_by','content':service_date},
{'name':'owner_name','content':self.owner_user.name},
{'name':'provider_name','content':self.provider_obj.name},
{'name':'store_name','content':self.store.name},
{'name':'store_manager_name','content':self.manager_user.name},
{'name':'store_manager_phone','content':self.manager_user.phone},
{'name':'store_address','content':self.store.address},
{'name':'store_billing_address','content':self.store.billing_address},
{'name':'appliance_name','content':self.appliance_obj.name},
{'name':'manufacturer','content':self.appliance_obj.manufacturer},
{'name':'model','content':self.appliance_obj.model},
{'name':'serial_num','content':self.appliance_obj.serial_num},
{'name':'warranty','content':self.appliance_obj.warranty},
{'name':'application_status','content':self.problem_description},
{'name':'technician','content':technician},
{'name':'estimate','content':estimate_str},
]
to = [{'email':self.provider_user.key().name(),'name':self.provider_user.name,'type':'to'}]
send_mandrill_email('work-order-approved-3', template_content, to, "Service Order scheduled")
