def extract_body(message: message.Message, include_quotations: bool=False) -> str:
import talon
global talon_initialized
if not talon_initialized:
talon.init()
talon_initialized = True
# If the message contains a plaintext version of the body, use
# that.
plaintext_content = get_message_part_by_type(message, "text/plain")
if plaintext_content:
if include_quotations:
return plaintext_content
else:
return talon.quotations.extract_from_plain(plaintext_content)
# If we only have an HTML version, try to make that look nice.
html_content = get_message_part_by_type(message, "text/html")
if html_content:
if include_quotations:
return convert_html_to_markdown(html_content)
else:
return convert_html_to_markdown(talon.quotations.extract_from_html(html_content))
if plaintext_content is not None or html_content is not None:
raise ZulipEmailForwardUserError("Email has no nonempty body sections; ignoring.")
logging.warning("Content types: %s" % ([part.get_content_type() for part in message.walk()],))
raise ZulipEmailForwardUserError("Unable to find plaintext or HTML message body")
def extract_html_body(message: message.Message, include_quotes: bool=False) -> Optional[str]:
import talon
global talon_initialized
if not talon_initialized: # nocoverage
talon.init()
talon_initialized = True
html_content = get_message_part_by_type(message, "text/html")
if html_content is not None:
if include_quotes:
return convert_html_to_markdown(html_content)
else:
return convert_html_to_markdown(talon.quotations.extract_from_html(html_content))
else:
return None
def format_freshdesk_ticket_creation_message(ticket: TicketDict) -> str:
"""They send us the description as HTML."""
cleaned_description = convert_html_to_markdown(ticket.description)
content = TICKET_CREATION_TEMPLATE.format(name=ticket.requester_name,
email=ticket.requester_email,
ticket_id=ticket.id,
ticket_url=ticket.url,
description=cleaned_description,
type=ticket.type,
priority=ticket.priority,
status=ticket.status)
return content
def format_freshdesk_ticket_creation_message(ticket: TicketDict) -> str:
"""They send us the description as HTML."""
cleaned_description = convert_html_to_markdown(ticket.description)
content = "%s <%s> created [ticket #%s](%s):\n\n" % (
ticket.requester_name, ticket.requester_email, ticket.id, ticket.url)
content += """~~~ quote
%s
~~~\n
""" % (cleaned_description,)
content += "Type: **%s**\nPriority: **%s**\nStatus: **%s**" % (
ticket.type, ticket.priority, ticket.status)
return content
def test_reply_is_extracted_from_html(self) -> None:
# build dummy messages for stream
# test valid incoming stream message is processed properly
email = self.example_email('hamlet')
self.login(email)
user_profile = self.example_user('hamlet')
self.subscribe(user_profile, "Denmark")
stream = get_stream("Denmark", user_profile.realm)
stream_to_address = encode_email_address(stream)
html = """
<html>
<body>
<p>Reply</p>
<blockquote>
<div>
On 11-Apr-2011, at 6:54 PM, Bob <[email protected]> wrote:
</div>
<div>
Quote
</div>
</blockquote>
</body>
</html>
"""
incoming_valid_message = MIMEText(html, 'html')
incoming_valid_message['Subject'] = 'TestStreamEmailMessages Subject'
incoming_valid_message['From'] = self.example_email('hamlet')
incoming_valid_message['To'] = stream_to_address
incoming_valid_message['Reply-to'] = self.example_email('othello')
process_message(incoming_valid_message)
# Hamlet is subscribed to this stream so should see the email message from Othello.
message = most_recent_message(user_profile)
self.assertEqual(message.content, 'Reply')
# Don't extract if Subject indicates the email has been forwarded into the mirror:
del incoming_valid_message['Subject']
incoming_valid_message[
'Subject'] = 'FWD: TestStreamEmailMessages Subject'
process_message(incoming_valid_message)
message = most_recent_message(user_profile)
self.assertEqual(message.content, convert_html_to_markdown(html))
def format_freshdesk_ticket_creation_message(ticket: WildValue) -> str:
"""They send us the description as HTML."""
cleaned_description = convert_html_to_markdown(
ticket["ticket_description"].tame(check_string))
content = TICKET_CREATION_TEMPLATE.format(
name=ticket["requester_name"].tame(check_string),
email=ticket["requester_email"].tame(check_string),
ticket_id=ticket["ticket_id"].tame(check_string),
ticket_url=ticket["ticket_url"].tame(check_string),
description=cleaned_description,
type=ticket["ticket_type"].tame(check_string),
priority=ticket["ticket_priority"].tame(check_string),
status=ticket["ticket_status"].tame(check_string),
)
return content
